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    • Make sure the WS is sent 14 days before the hearing. You can e-mail the court theirs.  In the subject line put the case number, the names of the parties and "Witness Statement".  Obviously click on "Return Receipt". Send Simple Simon his by 2nd class post - all VCS are worth - and get a free Certificate of Posting from the post office.
    • The outlet is in Camden Town and was set up in 2006, a year after my husband established the business, in addition to selling at exhibitions, online, shows, events, and having licensing agreements in some places overseas.  The only thing I have stopped doing since I got ill is the physical stuff, which I’m working on. The business has not changed name or anything like that either. I’m not sure where the original contract with Camden is but the management must still have it. My husband died in Jan 2017, and until Sept 2018, I would take the stock in every week; after that I was sending it in by post. I went in now and then when possible to re-do the display but that was about it. No one had access to any files until 2020. Moved house in 2020 thought would have to pull it all, Covid had just hit as well. The person in question said he would be interested in taking over and paying the rent etc. so I said I would let him sell the pictures for nothing as long as he would ‘keep it warm’ for me.  Obviously, everywhere was closed for lockdown. During this time I was working out how to go forward.  In May 2022 I told him I couldn’t  give anything away for free anymore, and put in place the wholesale agreement.  I’ve disregarded any discrepancies from before this date. I sent over the jpgs electronically, so I’ve still got them too. He hasn’t got any original files like .psds negatives or memory cards etc, I’ve got proof of all ownership/copyright. A co-op is whereby a small number of neighbours work on a rotational basis so they each of them can have time off, that way everyone doesn’t need to be there at the same time, he had never been an employee of mine.  The only reason I allowed him to have the files in the first place as I didn’t want to lose that side of the business.  It’s a good, constant source of income. However, the rent was becoming crippling as I believed there was something fishy going on well before this as there’s so much cash dealt with there, and I couldn’t go in regularly in person, and I’m sure sales weren’t being recorded properly and cash was being pocketed. My husband was too busy to be doing any stock control properly, he wasn't really into paperwork, and the guy who was ‘helping’ me after my husband's death, was making things very difficult for me to implement a solid stock control system by refusing to co-operate on simple things like using email etc. which I thought was a smokescreen, so I severed ties with him just before I made the agreement in question. I sent about 100 images, jpg files, sent via We Transfer. I’ve got the confirmation of which files were sent with dates. I will have to go through closed bank accounts and previous tax returns to get a proper estimate.   Before I made this agreement, I was selling retail there, this is a wholesale agreement so I’ll have to do some calculations but it is definitely in the thousands.  I haven’t got his his home address, and I don't think he's got any sizeable assets. I’m also worried that he might send the files overseas and start selling them there. I know he’s not stupid enough to sell them online. He knows for sure how serious this is, but he’s been chancing it and thinks I’m stupid, if not soft and stupid. I don’t know if this would work but I am thinking that when he does contact me, I tell him we need to talk, tell him I know what he’s been up to, and strongly urge him not to order any more prints from wherever he is having them printed because it will make things much worse for him if he does. Then when I do tell him about the gravity of the situation, maybe a few days later, I think it will scare him into complying because the consequences definitely trump the few quid he thinks he is saving by getting his own printing done. Tell him an amount that I want back for lost revenue, and make it clear that if he doesn’t destroy the files and if I find out he is still doing it at any point down the line, I will seek prosecution for copyright infringement and fraud, which I will. I don’t know how I can enforce any of this without involving the courts though. I will be able to tell, though, and he will know this. And the only reason I am doing this now rather than before, is that I couldn’t prove anything until now.  It was screamingly obvious from the beginning though, as he wasn’t ordering enough from me to pay the rent, let alone make a profit. If I decided to come down like him lie a ton of bricks straight away, how would I go about a cease and desist, would I have to get one from the court? And what do I do about the stock he currently holds? It has also occurred to me that he might file for bankruptcy or similar if things get heavy, where would that leave me? I could put the feelers out for a brand-new person to take it on, obviously without giving them access to files, that is an option. But that comes with its own set of issues. Also, would there be any implications for me, if I kept quiet for now? Let him order again from me as if nothing has happened, as it will be any day and I want to get all my ducks in a row first ideally….   Thanks again
    • I’ve also just realised their online website they’ve got 12 photographs of my vehicle, including close ups of the inside?? Not sure why that’s relevant.  The time stamp on the first photo is 13:57, the PCN incident time is 14:12. 
    • I’m tempted to send a letter to the company outlining the reasons why I think their PCN is illegitimate. I guess will technically be an appeal.  Their documentation states they won’t discuss over phone, I also don’t want them to have my email address.    re signage on entrance, having looked at land registry, the whole road is private, and when you turn into the road off the highway, there is a sign on the lamppost about 20m in, again not noticeable and on the other side of the road.  I feel like I am in a difficult position with this, I understand that I may have a good chance of not having to pay, but at the same token the stress this is already causing me makes me feel like it’s not worth the £60!
    • Well done with the photo. Of course the signage is insufficient.  PPM are not interested in competent management of a car park, they are interested in catching drivers out so they can issue their PCNs. For a start, according to their trade associations' Codes of Practice, they are supposed to have signage at the entrance. Any e-mail reply from the company and whether they will/won't/can/can't get the invoice cancelled?    
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Cap1 & CCA return


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I have a question I hope the knowledgable here can help with

 

In SI 1553 Consumer Credit (Agreements) Regulations 1983 I am interested in section 2, form and contant of consumer credit agreements

 

I gather that the layout that the precribed terms come between the named parties and the signatures was introduced in 2005, but I cant find out what the situation was before this amendment.

 

What did this section show in the original 1983 S1 1553?

 

Any one help me with this

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A copy of an agreement does not have to be certified to be accepted. Also, if they swear under oath that the worst photocopy in Christendom is a true copy, the judge will accept it as so. I have never heard of a judge throwing out a case for not having the original paperwork, and of the six cases mentioned earlier on this thread, I would like to hear about them as I believe some other reason must have come into play.

 

Be careful including letters and responses other people have written to and received from other people in court bundles and do not attempt to use them in court without the author in court with you to answer questions from the other side.

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A copy of an agreement does not have to be certified to be accepted. Also, if they swear under oath that the worst photocopy in Christendom is a true copy, the judge will accept it as so. Really? well at that point i would be drawing the Judges attention to regulation 2 of the Consumer Credit (Cancellation Notices and Copies of Documents)

Regulations 1983 (SI 1983/1557) and ask him to throw their backsides out of court for failing to comply with the requirements of the SI1557 I have never heard of a judge throwing out a case for not having the original paperwork, and of the six cases mentioned earlier on this thread, I would like to hear about them as I believe some other reason must have come into play.I agree it is highly unlikely that a case would be struck out because the original document couldnt be supplied, however, if you were to argue that the signature was not your own,it would give the judge a dilemma

 

 

Be careful including letters and responses other people have written to and received from other people in court bundles and do not attempt to use them in court without the author in court with you to answer questions from the other side.

 

......:)

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A copy of an agreement does not have to be certified to be accepted. Also, if they swear under oath that the worst photocopy in Christendom is a true copy, the judge will accept it as so. I have never heard of a judge throwing out a case for not having the original paperwork, and of the six cases mentioned earlier on this thread, I would like to hear about them as I believe some other reason must have come into play.

 

Be careful including letters and responses other people have written to and received from other people in court bundles and do not attempt to use them in court without the author in court with you to answer questions from the other side.

 

I cant believe that it is possible for a judge to enforce an agreement with the documentation below.

 

 

RBS2.jpg

 

This is clearly not the original and it is so easy to add information via copy and paste.

 

I have not got the program for editing PDF files but if somebody has please can they alter the doc to prove it can be tampered with.

 

HAK

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Hi patrickq1,

 

Yes i DID sign my CCA request, was i incorrect to do this? I have sent a S.A.R and now collated all the charges in a spreadsheet so I know how much they owe me but they refused to refund this and provided that form.

 

I have another question, my form is dated 2001 - I was only 17 at this time so definately could not have applied for a credit card or the PPI at this age. BUT the form is stamped 2002 - I assume that this means the person who filled out the form put the wrong date. Does that mean the agreement is void?

LLoyds TSB: £954.09 Sent LBA, refused to refund.

Lloyds TSB Credit Card: £392 - THEY REFUSE TO CANCEL THE CHARGES!!

 

Mis-sold PPI. Current figure is £814 including 8% interest.

 

BarclayCard: £306.12 - SETTLED IN FULL VIA FOS!

Abbey: £52 - No response yet. Sent LBA

NatWest: £30 - SETTLED IN FULL!

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re-subbing AGAIN.......:(

** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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I have just changed things about on paint and it took me about 5 mins.

 

If it was run through the photcopier a few times the text would blur like the rest of it.

 

Proves it can be done on the most basic PC program.

 

img097.jpg

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HAK, what you are saying is that you throw doubt over the legitimacy of the document by telling the Court it wasn't what was originally agreed to.

 

Firstly, this is the first time you've said this, if that is what your saying as much of this is implied from your posts, so the advice would change accordingly. If a photocopy is submitted and is not disputed as being a copy of the original, the Court will accept it as such and enforce.

 

Secondly, whether it is a copy of the original or not is still a question of fact - one that the Judge will decide. I'd imagine that they are pretty hard nosed about such arguments, as it could be implied you're trying to escape liability by doubting the document, which is something that can be neither proved nor disproved beyond a witness statement saying either way, and would probably still enforce the agreement anyway.

 

If we're saying this is a fraud, that is a different matter again.

 

Basically, do you doubt this is a true copy or not? If so, on what basis? If not, what is your point again? ;)

 

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Chris

 

I had four CC with the above and I realy cannot remember signing the agreement.

My point is that if they are stupid enough to destoy such an important document and scan and save it into a PC thats there problem.

 

OK lets say I did sign the agreement, I certainly can not remember if the perscribed terms where in it at the time. These perscribed terms could have been added at a later date.

 

Can you see where I am coming from.

 

HAK

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Paul

 

I know where you are coming from but surely it is my right in Court to see the original evidence the creditor produces.

 

HAK

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Paul

 

I know where you are coming from but surely it is my right in Court to see the original evidence the creditor produces.

 

HAK

 

By admitting you don't remember signing the agreement, that alone not stop the Court enforcing.

 

If you didn't sign it, (or what was signed has been changed) it's fraud and - as Paul says - is a hefty allegation to be making.

 

If you did sign it and forgot, that won't stop enforcement, as you can't say if you did, or didn't, sign it.

 

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Car/Paul

 

This could go on for days. I can see both points to this and I will deal with this if it goes to Court.

There is still one factor and that it the original T&C have still not been produced. i know this a requirment of Section 78 but they are hiding behind the copy doc 1983 regs.

Any idea on what a judge would say about this as they are still in default.

 

Cheers

 

HAK

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Originally Posted by BigBadCAGBagger viewpost.gif

A copy of an agreement does not have to be certified to be accepted. Also, if they swear under oath that the worst photocopy in Christendom is a true copy, the judge will accept it as so. Really? well at that point i would be drawing the Judges attention to regulation 2 of the Consumer Credit (Cancellation Notices and Copies of Documents)

Regulations 1983 (SI 1983/1557) and ask him to throw their backsides out of court for failing to comply with the requirements of the SI1557

 

Then the opposing counsel will read the agreement in court from the document from their court bundle. The judge will rule on how much you have been disadvantaged by this and will in all honesty enforce the agreement anyway. Request to dismiss denied.

 

 

 

I have never heard of a judge throwing out a case for not having the original paperwork, and of the six cases mentioned earlier on this thread, I would like to hear about them as I believe some other reason must have come into play.I agree it is highly unlikely that a case would be struck out because the original document couldnt be supplied, however, if you were to argue that the signature was not your own,it would give the judge a dilemma

And what proof do you have to say that they are lying? They have sworn under oath that it is a true copy. No dilemma, probability lies with the OC and you may well have to remove the remark.

 

 

Be careful including letters and responses other people have written to and received from other people in court bundles and do not attempt to use them in court without the author in court with you to answer questions from the other side.

 

Just attempting to make sure people are more clued up to the broadside the OC / DCA will fire at them and that they cannot hide behind flimsy premises and small technicalities as their principal arguements and must have depth of response to anything the other side throws at them.

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Yes, he'd say that they can't enforce while in default and need to comply with the s.78 request, including original T&C's.

 

I agree, but you need to think of some reasons why you have been disadvantaged by them not providing this information and have a number of responses ready to fire back at the judge. Don't just say that the regs state this or that, explain your reasoning why you believe it is so - otherwise you may well get bamboozled by the waffle the other side spews.

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I agree, but you need to think of some reasons why you have been disadvantaged by them not providing this information and have a number of responses ready to fire back at the judge. Don't just say that the regs state this or that, explain your reasoning why you believe it is so - otherwise you may well get bamboozled by the waffle the other side spews.

 

I though the law is the law.

 

Like Car says 78(1) (6) is very clear.

 

HAK

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I though the law is the law.

 

Like Car says 78(1) (6) is very clear.

 

HAK

 

The law may appear to be the law, but waffle designed to redress the letter of the law to suit the views and position of the party is how the game is played. The law falls by the wayside, it is the person who puts forward the best arguement and sways the county court judge who is the winner, and many a judge may well side with those with whome they have more in common, which is, unfortunately, against the LiP.

 

The answer is, be prepared to fight the waffle spouted by the other side and have your own convincing arguements present. Be careful when quoting case law, as you will need to know it inside out and back to front and know exactly why it relates to your case as if you don't, you may well find it bites you back.

 

I'm not being negative, I'm just attempting to make people realise that walking into a courtroom without sufficient preparation is dangerous and at best counter productive.

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Point taken BBCB.

 

Thanks for the advice hopefully it will not come to this but who knows.

 

HAk

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The law may appear to be the law, but waffle designed to redress the letter of the law to suit the views and position of the party is how the game is played. The law falls by the wayside, it is the person who puts forward the best arguement and sways the county court judge who is the winner, and many a judge may well side with those with whome they have more in common, which is, unfortunately, against the LiP.

 

The answer is, be prepared to fight the waffle spouted by the other side and have your own convincing arguements present. Be careful when quoting case law, as you will need to know it inside out and back to front and know exactly why it relates to your case as if you don't, you may well find it bites you back.

 

I'm not being negative, I'm just attempting to make people realise that walking into a courtroom without sufficient preparation is dangerous and at best counter productive.

 

I'd agree with you to an extent, BBCB, but HAK is right - the law is the law. When Parliaments intentions are clearly stated, (as in s.78(6)) there's little the other side can do to sway a Judge, IMHO.

 

The part I agree with is that this won't stop them trying, a litigant in person not getting the benefit of legal training and being inundated with jargon - all this will confuse the Judge as much as it will the LIP, as he's in the same boat, (remember Judges aren't legally trained in the specifics of Consumer Credit Law) but ultimately it will come down to which argument he prefers, so could go either way.

 

I like the way that tomterm8 puts this, in that most CCA cases are heard on the small claims track, meaning that the detail of whether they are in default and can enforce or not is overlooked as the SCT is designed to hear volume of cases not the detail - it's up to the LIP to state their case.

 

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And a point to remember...........its civil law, not criminal.........it would go on the "balance of probabilities" (and what the judge thinks of you, and what mood he/she is in)

 

the law doesn't always come into it (though it should be the overriding concern)

 

Dave

** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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