HFO services about a welcome finance loan

[twoman]

Hi DB,

I bet you are most thought about person at Faulty Towers, i guess you are even dreamed about by some!! :lol:

[DonkeyB]

I’m not a person, I’m a donkey!

[coledog]

That is even worst - pursued by a rampant Donkey!

[twoman]

CD,

Imagine that...that would make your eyes water!........

[DonkeyB]

No comment.

[gwk]

hello all,well i had a look at my equifax report and guess who appears on there,youve guessed,HFO!!,under the heading loan from hfo services ltd,outstanding balance £4983,so where do they get the figure of nearly £8000 from,the start date is 18/03/04,so in other words they had been sold the account,not so according to welcome the account was sold to them 11/05/06,and the last payment was made to welcome august 2005,so how can hfo have taken over the account in 2004.These dates dont add up whatsoever,also the default was added by hfo on the 01/05/06,a full 10 days before welcome said they sold the account to them,any help or advice would be welcomed.

[the_shadow]

hello all,well i had a look at my equifax report and guess who appears on there,youve guessed,HFO!!,under the heading loan from hfo services ltd,outstanding balance £4983,so where do they get the figure of nearly £8000 from,the start date is 18/03/04,so in other words they had been sold the account,not so according to welcome the account was sold to them 11/05/06,and the last payment was made to welcome august 2005,so how can hfo have taken over the account in 2004.These dates dont add up whatsoever,also the default was added by hfo on the 01/05/06,a full 10 days before welcome said they sold the account to them,any help or advice would be welcomed.

 

Personally I think that info about dates being wrong is useful for any future legal challenge they may try

 

S.

[dadofholly]

hello all,well i had a look at my equifax report and guess who appears on there,youve guessed,HFO!!,under the heading loan from hfo services ltd,outstanding balance £4983,so where do they get the figure of nearly £8000 from,the start date is 18/03/04,so in other words they had been sold the account,not so according to welcome the account was sold to them 11/05/06,and the last payment was made to welcome august 2005,so how can hfo have taken over the account in 2004.These dates dont add up whatsoever,also the default was added by hfo on the 01/05/06,a full 10 days before welcome said they sold the account to them,any help or advice would be welcomed.

 

When the account is sold to HFO they would take over the original account and CRF info. So the start date you refer to would be the start date of the account - not of when HFO took the account over.

 

Does it give a default date?

[gwk]

When the account is sold to HFO they would take over the original account and CRF info. So the start date you refer to would be the start date of the account - not of when HFO took the account over.

 

Does it give a default date?

 

it does give a default date of 01/05/06,but the last payment was made to welcome on the 26/08/05,and no other payment or acknowledgement of the debt has been made since then.They put the default on just over 9 months from last payment.

[dadofholly]

That is an old Welcome trick - have welocme confirmed in writing to you the date of the last payment?

 

If not you may need to issue them with an SAR.

[gwk]

That is an old Welcome trick - have welocme confirmed in writing to you the date of the last payment?

 

If not you may need to issue them with an SAR.

I have issued welcome with a sar request which they recieved on friday,but they said they will write to confirm last payment and when the account was sold to HFO.I have also sent a cca request to HFO,so ill have to sit tight for now and wait for their response.

[gwk]

have just got off the phone to welcome and they said they have posted a letter confirming date of last payment and when the account was sold to hfo,so a little bit of ammunition to fight these scumbags

[gwk]

i have also lodged a complaint with the financial ombudsman

[gwk]

hello DB and RHOS,how are we today?

[twoman]

WARNING.......... WARNING......... WARNING

BART ALERT! BART ALERT! BART ALERT!

[dadofholly]

If that letter from Welcome says what you think it will, then you will have a complete defence.

[gwk]

I have just spoken to welcome finance compliance department,and they have told me that the last payment was made on this account on 28/05/04 for £70,not the 26/08/05 for £15 as originally stated,they have sent me a letter with all the information requested on,but as yet have not recieved it,so they are going to send me another one out.They also stated that the account was originally sold to DLC not HFO,i did ask why the default was put onto my credit file nearly a full 2 years after last payment and they seemed unable to answer that,can anyone tell me where i stand with regards to this and also the matter of welcome originally selling the debt to DLC not HFO.

[DonkeyB]

I doubt they sold it twice. This is the problem with Welcome, as I’m sure DoH will say – their record keeping is trash.

 

You need absolute proof of when that last payment was made. Does that correlate with your records? I’m not surprised the letter never materialised.

 

Don’t trust what they say at face value.

[DonkeyB]

Yeah, it’s another case of the default being added a long time after the actual default – last payment August 2005, default added May 2006. That it not on.

 

If you want to kick up a fuss – under threat of a claim by you for compensation – write to HFO demanding that the default be removed, as it was not applied to the account in a timely manner in relation to the actual breach, as required by the OFT’s guidance. It should be applied within six months maximum, so Feb 2006 – drop off end of Jan 2012. See what happens – if it’s still there in March 2012 go for the tossers.

 

Maybe act on this then, adjusting the dates to suit.

[gwk]

They have sent me a letter to say that the last payment was made on 28/05/04 for £70,as i no longer have the original agreements or records for that account i cannot cross reference.So DLC have sold it onto HFO.

[DonkeyB]

HFO are under a duty to respond again to your SB letter.

 

Perhaps send it again, and copy the resent letter to the OFT, together with a further letter asking why the default was recorded some 15 months after the default.

 

Make it clear you will sue if the record is not removed from your credit file. As HFO claim now to be the creditor with all the rights and benefits (and as they DO know when the dates of payments were, as Welcome would have given that info on assignment as part of the contract), it is down to them. They cannot fob it of as Welcome’s fault now.

[DonkeyB]

They have sent me a letter to say that the last payment was made on 28/05/04 for £70,as i no longer have the original agreements or records for that account i cannot cross reference.So DLC have sold it onto HFO.

 

Doubt it. DLC is part of Hillesden (the chicken farmers), and at at that time (of assignment) it did mainly debt collection – I think their purchase activities grew later. So the muppet at Welcome has probably confused debt collection activity with sale action.

 

This is the kind of nonsense Welcome spout, and which you have to be aware of.

[gwk]

So ill have to write to DLC to see when it was sold?

[DonkeyB]

NO! DLC probably never owned it. Please re-read my post 97. Welcome have confused debt collection activity with selling the account.

 

Anything to do with DLC is irrelevant, I believe. Why would it matter?

[gwk]

Well i have sent a SAR to welcome,and a cca request to HFO,so i guess ill just have to sit tight and wait for their reply,HFO have still not recieved or signed for the letter i sent back on the 3rd november.