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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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On Benefits and in debt Social Security Administration Act 1992


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Hi,

Just found something that might be of interest.

 

If your only income is Benefits, and you are in debt, Something might help.

 

See "Social Security Administration Act 1992, Chapter 5 - Section 187"

It says that certain benefits are "inalienable", i.e. cannot be used for any purpose other than that for which they were intended.

It further says that such benefits CANNOT be used to settle debts or charges and that any agreement for that can be "Voided".

Section 187 of the "Social Security Administration Act 1992" says that any benefit under Section 122 (Parts II to V) of the "Social Security Benefits and Contributions Act 1992" qualifies as "inalienable" .

That covers most benefits.

So, correct me if I am wrong, but, it seems to me that if your only income is in the form of "Qualifying Benefits" under those rules, any Creditors CANNOT demand payment for debts or charges from that income.

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If your ONLY source of income is benefits, then the maximum you ever need to pay any creditor is £1 a month, if anything! Remember that benefits is what the Govt says is the Minimum you you need to live on, so there is no room for luxuries or debts.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I will try and find it and dig it out for you, but have a search around on google and it should flag up.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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You would get Housing benefit if you needed to cover your mortgage.

 

You cannot be expected to pay off debts with benefits, they are the minimum you need to live on.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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You would get Housing benefit if you needed to cover your mortgage.

 

You cannot be expected to pay off debts with benefits, they are the minimum you need to live on.

 

This is not correct, as a general principle. There are certain debts that creditors can request to have deducted directly from benefits. The conditions the DWP imposes are fairly strict (the gas company might have a case for a third-party deduction, the store card company probably doesn't) but it is possible to have payments taken direct from benefits. There's some information in this PDF document from the DWP website: http://www.dwp.gov.uk/docs/tpp-new-creditor-guide.pdf

 

There is a specialist TPD department in benefit processing centres, as this is a complex area of the benefit laws.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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If on Benefits alone, and that is your only income, you will qualify for full relief on Council Tax. It's not "Housing Benefit", it's "Council Tax Relief". I get it 100%, I don't pay any.

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I get some support to pay the interest on my mortgage, it pays about a third of it, and it helps a lot. Ask Social Security about it. I think it's called "Mortgage Relief" or something like that. But my Mortgage Co are not helpfull at all, they would not convert to an "Interest Only" policy

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If on Benefits alone, and that is your only income, you will qualify for full relief on Council Tax. It's not "Housing Benefit", it's "Council Tax Relief". I get it 100%, I don't pay any.

 

Indeed so (generally speaking, nothing in benefit law is that easy), but can I make a small point for our viewers in Scotland :-)

 

Council Tax Benefit in Scotland can't cover your water charges. So you may actually need to pay a small amount in CT, even if you are on full CTB.

 

The reason for this is that our friends south of the border are billed for water in the same way we are billed for electricity or gas. That doesn't happen in Scotland - water costs are wrapped up in our CT. So that portion of CT that represents out water charges can't be paid by CTB.

Edited by antone
Correct typo

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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My Debt Management Boys say that we are absolutely right. Benefits such as mine are "Inalienable". Should not be paying more than £1 per month to each Creditor. So WHY Oh WHy didn't the Debt advisers company tell me that 5 years ago? Been paying £127 per month for the last 5 years!!!

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