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HFC Bank - GM Card PPI


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Hi

 

How long ago did you put in your claim?

 

Did you send a fos questionnaire and a copy of the spreadsheet?

 

Did you send it recorded so that you know they got it?

 

Bit more info would be useful.

 

Regards

 

ims

 

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Hi

 

OK thanks for that.

 

So, since the Judicial Review you are perfectly entitled to re-open this (I have also replied to your Barclayloan thread too).

 

Pop along to the fos web site and download the consumer questionnaire and complete it.

 

Prepare a revised scheduel of claim using the APR that they were charging you on the card. I've attached a compound interest spreadsheet you can use. Amend the personal details in the blue section and then move to the white list section underneath the coloured bits. List all of the ppi payments giving the date, a description and the amount. The sheet will do the rest.

 

Please note that the sheet is protected in certain areas to prevent alteration to formulae. If you get a protection message it means that you are trying to change data in a protected cell.

 

When complete, send a letter of reclaim, outlining the reasons for the mis-sale, together with a copy of the psreadsheet and the fos questionnaire to the lender.

 

They will have 12 weeks to give you a final decision before you can refer the matter to fos.

 

Regards

 

ims

 

CISheet.xls

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Oh....posts crossed...so you've already done all of this recently then?

 

If that is the case and they have failed to respond at all then I'd lodge a complaint with fos.

 

Maybe I'm confused as to the timing of events now lol

 

ims

 

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Hi

 

Yes...for the ppi claim just the ppi amount as shown on the statement. Don't forget to change the interest rate in the blue section to the APR being charged on the card. The sheet will do the rest.

 

Also don't forget that you can launch a seperate claim for any unlawful charges (if there are any)

 

Regards

 

ims

 

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