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    • Just a typo change that I'd make for the last line. Maybe also add something that says "I assume you will be fully aware that you cannot rely on a clause of a contract that you do not produce."
    • Hello, Firstly, and most importantly I am sorry for your loss. I would go back to the bank with the death certificate and ask them to step in. Remind them firmly but politely that there is no limit for DD claims   Please let us know how you get on.
    • My wife is the named person to his bank account with him having Dementia being his daughter (I say named person she still is but he recently passed away and the deputyship application has now being stopped by the solicitor as it's no longer needed) We've only just got the Death Certificate so the bank will be the next step informing them. She went to the bank and explained the situation but even being his named person the bank said she didn't have the power to stop DD without any legal documents (virgin money) was the bank. She could have copies of bank statements that was about it.
    • I see you said you tried to stop the DD but it seems that didn't work. May I please ask why that didn't work? You should be asking your bank to cancel the DD and I don't see why they would have objected, hopefully you can clarify this. I agree that you should be making a claim here against your bank and ask them for a DD refund. There is no timeframes for this.
    • JK: Yeah That's correct. We left rent payment coming out of his bank account from January 2023 - August 2023 until we could find somewhere to sort out his belongings which was fine. I tried to give notice a few times from August 2023 asking for advice from Sanctuary housing how we went about this explaining his condition and that he was in a Nursing home from December 2022. I explained we don't have any legal powers to his account like POT but were in the process of going for Deputyship and that I was the named person to act on his behalf to speak with Santuary housing. I said we could provide details of his condition and proof he was now in a nursing home with date he moved in. This went ignored despite repeated attempts to contact them until a housing manager contacted us end of February 2024 and notice was finally accepted with his tenancy coming to an end March 22 2024. Although they have continued to take rental payments for the flat despite someone else living in it from the 1st April. I wasn't aware payments were still being taken till I checked his May banks statements. I had asked them to back date rental payments to August 2023 when I gave notice rather than just giving notice in March 2024 but they've ignored that bit. I don't see why they shouldn't give it back they've taken money they shouldn't have. Thanks DX, I wasn't aware we could do that for that length of time. I'll ask my wife to check with the bank this week
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MNBA questions


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Hi all

 

just after some info reguarding DN notices.

 

1) i read a post on here about DN being not lawfull due to the dates being only 12 days, the post was old but is this still the case?

 

2) just recived a termination letter from mnba and wondering what will come next , inhouse dca or do the sell straight away and will i get a ccj aswell.

 

3) for several months i made small token payments to mnba but they have added the minimun payment to the balance, is this normal or could this be an excessive charge?

 

fernal

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Hi all

 

just after some info reguarding DN notices.

 

1) i read a post on here about DN being not lawfull due to the dates being only 12 days, the post was old but is this still the case?

 

DN I believe has to give 14 days to remedy the arrears otherwise the account is marked as "In Default".

2) just recived a termination letter from mnba and wondering what will come next , inhouse dca or do the sell straight away and will i get a ccj aswell.

 

They might ask dca to collect or they may sell the debt on. There is no set routine. To get a ccj they would have to take you to court and win.

3) for several months i made small token payments to mnba but they have added the minimun payment to the balance, is this normal or could this be an excessive charge?

 

They will add unpaid amounts to the balance as usual. If your minimum payment was say £50 and you paid £30 then the balance on the account changes by £20. This is not regarded as aexcessive charge

 

fernal

 

Have you looked at reclaiming any "overlimit" or "late payment" fees. Is there any mis-sold ppi that you could claim back?

 

ims

 

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Thanks both

 

yes i am looking at overlimit and late payment charges, from a 11000 amount started about 6 years ago i dont think i was ever on time or under limit. (me know me bad but thats the debt spirel)

 

i know its 14 days but i saw something on a post here about the ukmail being 2 days to arrive so the days to rectify are only 12.

not trying to be picky but i am disgusted with the treatment from mnba, i wish to pay this off but just cant belive they defaulted me after asking for token payments for six months which were half of the monthly amount.

 

fernal

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