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    • wont go near it with a barge pole as its ex gov't debt.  
    • Thanks, I've had my fill of this lot. What makes me so mad is that I had to take out student loan to get any DHSS help. And then when I tried to help myself and family they presented obstacles. Might be worth passing story to RIP off Britain?
    • there is NO exposure if you simple remove your name address/ref numbers etc from docs, over 10'000 pdf uploads are here. which then harvests IP addresses off of the people that then do so..which is why we do not allow hosting sites. read our rules and upload carefully thats exactly why we say capture as JPG, redact, then convert/merge to one mass PDF. then online sites to achieve that we list do not leave watermarks.  every once in a while we have a user like you that thinks they know better...we've been doing it since 2006 with not one security issue. thank you.
    • was at the time you ticked it  but now they've still not complied . if you read up, here , you'll see thats what everyone does,  
    • no they never allow the age related get out, erudio are masters at faking supposed 'arrears' fees which were levied before said date and thus null its write off. 1000's of threads here on them!! scammers untied that lot. i can almost guarantee they'll state it's not SB'd too re above, but just ignore them once sent. dx    
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    • If you are buying a used car – you need to read this survival guide.
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      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Halifax Credit Card


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Don't see why not :-) I take it your talking about overlimit fees ect.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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If you have had charges added, then yes you can reclaim them.

 

Was the interest high when you took out the card, or has it increased in the 2 years you have been using it ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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The reality of life is that the more you use the card, the higher the interest will be as it is calculated on the spend. However if you have charges, then you can claim them back with the interest applied to those charges only.

 

HTH

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 4 weeks later...
is there a template letter about, on how to reclaim charges (late fees etc) x thankyou

 

You need to do some reading to become familiar with the process. You'll need to prepare a schedule of claim using a spreadsheet. I've attached one for your use.

 

In order to complete the sheet you will need all of your statements. If you don't have them you will need to send a Subject Access Request (SAR) to your lender and there is a template SAR in the CAG library, the link to which is at the top of every CAG page in green. There is a statutory fee of £10 for this and they will have 40 days to comply. Amongst other things, you should get back a complete transaction history/copy statements. You'll need to go through these and identify all the charges and enter them on the spreadsheet.

 

You will need to change the APR on the sheet to at least the rate they were charging you but I would also recommend you have a read up about interest in restitution here.....

 

http://www.consumerwiki.co.uk/index.php/Interest_Tutorial

 

Amend the personal details in the blue section and then in the white list section underneath the coloured bits, list the charges giving the date of charge, the description and the amount. All other clacs are done for you. Please note that the spreadsheet is protected in areas that you don't need to change so if you get a waring message it means you are trying to enter or change data in a protected cell.

 

When you are happy with your claim, you send a preliminary letter to your lender requesting refund. Give them 14 days. If they don't cough up, you then send a 14 day Letter Before Action and if they still don't pay then you will need to issue in court.

 

Templates for letters are all in the CAG library but do amend them to reflect your own style of writing.

 

Regards

 

ims

 

CISheet.xls

 

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Hi

 

As a SAR is issued under the Data Protection Act it is deemed to be a legal document so you can send it to the registered office with a paragraph in it to the effect that as it has been sent to the registered office, they must pass it on to the relevant department for compliance within the 40 days.

 

Regards

 

ims

 

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  • 4 weeks later...

Sorry

But this thread made me laugh.

So I'll confirm this. So you've used the Card that you been accepted for, agreed to the Terms of the card by signing the agreement two years ago, been over limit which in all fairness is not the banks fault and now you want to reclaim back the charges?

It's a bit like going into Currys and saying I want this TV but don't want to pay for it. A Bank is still a business wherever we like it or not, and these are legitimate charges, where APR is variable and being in arrears on your account will see relevant charges applied. Sorry

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sorry must disagree

 

the charges are not proportionate to the ACTUAL costs incurred

they are a naughty boy penalty, and as such are not lawful.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Ok. When people apply for a credit card and when they are lucky to be successful and are accepted they are happy to sign and agree to the conditions of the account and what will happen if the account is anyway late or over limit.. It clearly displays on terms and conditions that if you are over limit. charges/intrest etc this is what will happen. For an example... Late Fee- £ 12. It doesn't say £1 per £1 over limit etc.

 

They are the charges and other subjects that are part of the account, it's frustrating that people are happy to accept these terms when they want to, but then when these charges are applied no matter how much is charged or over limit occurred people are then disputing. I'm not being rude, but at the end of the day you were happy ro accept these conditions. It's simple as that why complicate life?

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me thinks you need to do a bit of reading of the oft guidelines

 

but it is sat night

 

so we'll excuse you........hic

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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me thinks you need to do a bit of reading of the oft guidelines

 

but it is sat night

 

so we'll excuse you........hic

 

dx

 

Ok yeah thanks for that. You ate aware OFT and Consumer Credit Directive has only recently changed? Things ate more clearly explained like Charging Orders taken funds from accounts held with that bank etc and relevant charges have been passed through this new comsumer policy. I'm not here at Midnight to teach that I'm simply replying to a question on this thread if no one likes it simply tough but if if can give more clarity to the OP then great

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clarity or back of cornflake packet confusion.

 

i dont fancy your head in the morning........

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I'll agree with you in principle bob because I am nice like that.

 

Yes banks are in business to make money, but they aren't like any other business. They don't go to the cash and carry and buy stock, they have nothing and use the money that your employer insists on depositing into the bank every month instead of giving to you in your hand. They are making their profits with other peoples property and then charging you and me for doing so.

 

There is only one other highly profitable business that works on the same principle as a bank and that is Council Recyling. They get their stock for nothing and sell it on for a profit and charge you council tax for the pleasure of doing so.

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