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    • where does anything say its a penalty charge please? sit on your hands , stop begging to everyone await if/when you ever get a letter of claim. thread title updated     
    • Hi all, new member, being advised by someone on another forum but looking for the opinion of others to help me decide what to do.  Bit of a long one but I am looking for some quite specific advice or signposting to somewhere that may hold the correct information. Long story short, I bought an Audi on finance years ago and traded my old car in under the diesel scrappage scheme, brilliant. This allowed me to reduce the value of my brand new car by £7,000 Fast forward a few years later and I fell into hardship. Unfortunately I could no longer afford the car and despite my best efforts at trying to negotiate some kind of support from VWFS (Audi financial Services), the car was subsequently marked stolen and I was pulled over at the side of the road using Tactical Pursuit and Contain. My car was then recovered back to the finance company. I struggled for a while, bought an older car to get myself by and eventually got my finances back on track. Then in September of last year I became aware of a CCJ against me filed by VWFS, for the shortfall of the agreement minus the value of the car which was sold at auction. This caused me to do some research into my agreement, legislation and also consult some legal advice. Using another forum and speaking to retired vehicle finance lawyers, it turned out I may have some grounds to apply to set aside the CCJ at a Court hearing, so I drafted some documents and a witness statement and I was successful in setting aside the CCJ, on the grounds that VWFS had no evidence that I had traded in my old car as a part exchange. Now this is where things get complicated. My whole defence on winning the case against VWFS and disregarding liability for the shortfall rested on the fact that, with my old car as a part exchange, I had paid in more than a third of the agreement and VWFS could not repossess my car without a court order or they would be in breach of Section 90 of the Consumer Credit Act 1974 and I would be entitled to all sums paid under the agreement. I took this all the way, noting that the CCA 1974 and the Consumer Credit Agreement Regulations 2010 state that a deposit is defined as any exchange of goods or by any other means a reduction in value of a purchase by means of a transfer. I recently had my day in Court but as a litigant in person, was cross examined by an all singing all dancing Barrister and of course he persuaded the Judge that I had no case, and that my car traded in under the scrappage incentive was not to be classed as a deposit, despite it literally being written in legislation, amongst other reasons why I found the HP agreement to not be properly executed. I am now appealing this decision as I strongly believe the Judge has misinterpreted the law, What I really need for this to be successful is someone who is knowledgeable in the field of Vehicle Finance to help me understand if I have a possibility of overturning this case, as I have no doubt at all that my car should be classed as a part exchange and a deposit and it is blatantly written in the legislation that the finance companies are bound by. I would massively appreciate if someone can help me decipher this legislation and its application in the sense of my HP agreement, I simply do not understand how I can trade in my car and it not be classed as a part exchange, or a deposit. Similarly, if someone is able to find the exact wording of the terms and conditions of how the Diesel Scrappage Scheme was managed in 2018 that would be an absolute life saver! Thanks so much in advance, this is not a straight forward nor a well documented case but I believe I am onto something and I believe there will be other people in my position who have lost their cars without knowing this clause and could well be entitled to reclaim all sums under the agreement
    • we know them well. you TOTALLY ignore them. NO DCA is a BAILIFF  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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CFO - Email addresses?


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Hi All

 

Does anybody, by chance, have the email address for James Keeble who is the CEO of Capital Finance One?? (I've tried james . keeble at capitalfinanceone . com, less the spaces etc)

 

If not him, any other senior manager?

 

Thanks!

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this person was actually helpful last time i had dealings with these low life ****......

 

try Nicola (dot) Coleman at capital finance one (dot) co (dot) uk

 

remove spaces and insert dots lol ....

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Also you could try this moron - daniel . bishop @ capital finance one . co . uk

He is the ' office manager '

Anything James Keeble wants to shy away from, he normally passes to Daniel by the looks of it...

Happy to share my experience but for your own protection, please check and double check what myself and other Caggers inform

...

“Nothing in this world can take the place of persistence.”

 

:-)

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Hee hee, with you on that Sarahlloyd all the way :lol: if only we could, they talk enough ****e don't they,

...when you can get hold of them !!

 

I found their fax number works (0844 770 7944) and if you send them post - always send it recorded or with proof of posting

Happy to share my experience but for your own protection, please check and double check what myself and other Caggers inform

...

“Nothing in this world can take the place of persistence.”

 

:-)

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none of them will reply to any messages you send , seems like they are obstructing people from attempting to come to an arrangement , Givre trading standards a call ;-)

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Yes thank you jfk_8 - I did try ringing but got re-directed to Consumer Direct who said to bring a claim in the small claims court - not sure that's entirely right ?

 

I have also reported to the BCCA - British Cheque and Credit Association as CFO had claimed their members of this - well they listened at least :???:

Happy to share my experience but for your own protection, please check and double check what myself and other Caggers inform

...

“Nothing in this world can take the place of persistence.”

 

:-)

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  • 2 weeks later...

These people are a bunch of crooks!! I would be very hesitant to use them again. I received several threatening emails from a guy called imraj Jabal who claimed to have helped me with the large loan due to be repaid. Yeah right!!! He had somehow got hold of my card details and wiped me out leaving me withdrawn for over 70 quid. This guy is a joke :-x He kept warning me of some daniel silvers business and promised me that they would not attempt my card details for any payment. He wiped almost 700 without any authorisation. Be warned he comes across as a helping hand but id be very reluctant giving out any details in the future to any of these thieves!

 

Disappointing customer!:mad2:

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Was that the end of it for you though StephenDoh1?

 

I find it quite funny that they present a site that looks like you can actually set up a plan to pay in installments but truth is these guys just won't entertain plans and this is simply another way to obtain card details no doubt, I am now able to go the FOS as had final response !

 

AVOID

www.paycfo.com

Happy to share my experience but for your own protection, please check and double check what myself and other Caggers inform

...

“Nothing in this world can take the place of persistence.”

 

:-)

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Cheers jfk_8 but I've already done just that! :roll: don't worry I already have their bank a/c details myself

I guess there could be another £117 to pay where they did 'roll my loan twice' despite their issuing a contract which states the first payment was to be a payment in full

 

I was thinking about paying some more not that I can really afford to tbh (this would be now be towards the charges/fines) but not sure if I should now I've made it ' official ' whether that will weaken my position and perhaps should wait for a final decision - the account will also now have been transferred to D.S

Happy to share my experience but for your own protection, please check and double check what myself and other Caggers inform

...

“Nothing in this world can take the place of persistence.”

 

:-)

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asmilecostsnothing - It was very much so the end of it! Id never use them again! When I call in to speak to him im always told he is unavailable and that they would pass on a message for him to call me back. Ive had no calls for me to authorise any payments from my new bank details!:mad2::mad2:

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At least there is some consolation StephenDoh1 that you won't have to deal with them ever again :whoo:woo hoo!

 

I know there are really awful to deal with - at first I even got email replies promising help to but it never happened and was never going to - I would try not to call them anymore if you have to deal with them do it in writing only

Happy to share my experience but for your own protection, please check and double check what myself and other Caggers inform

...

“Nothing in this world can take the place of persistence.”

 

:-)

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