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    • Please will you upload the defence in a PDF format document
    • Afternoon All - after 3 weeks of silence, this morning I received an email from HMCTS advising that P2G have rejected my claim. Decide whether to proceed Parcel2Go.com has rejected your claim. You need to decide whether to proceed with the claim. You need to respond before 4pm on 25 June 2024. Your claim won’t continue if you don’t respond by then. This is their ‘defence’ Their defence Why they disagree with the claim When choosing a service on the Defendants website, the Claimant chose to book their order with Evri and selected to take out £20 parcel protection which comes with the service. On the first page of the booking process, the Claimant entered the value of £265 for the contents and was offered parcel protection for loss or damages against their goods for £13.99 + VAT. The Claimant selected no, which then produced a pop up which explained 'We strongly recommend that you protect the full value of your item(s).' however, the Claimant still did not take this protection out and instead continued with the booking process. At the end of the booking process, the Claimant was offered this again which was refused and the Claimant continued with the booking by accepting the terms and conditions which re-iterates the information provided in the booking process. The parcel was sent, however, seems to be delayed in transit. The parcel finally started to track again, however, when delivered the parcel was empty with no contents. As such, the claim was re-opened and attempted to be settled for the £20 protection taken out in the booking process. This was refused by the Claimant as they felt they should be paid the full amount of the value entered when booking. Unfortunately, due to the refusal of the parcel protection in the booking process the Defendant is not liable to settle the claim to the value and only to the parcel protection taken out. The Defendant shall rely on the Terms and Conditions of carriage in particular section 9. The Defendant understands that the contents have not be handled with due care and attention, which is not being disputed, however, they are disputing the amount they are liable to. They have requested mediation, I’m sure not least to drag the case out even longer, but I can see no benefit to me in this and so shall reject it. As ever, I’d welcome your thoughts guys. g59   
    • I doubt HMCTS holds any data on whether arrests by AEAs required police assistance.  They couldn't or wouldn't provide data on how many of warrants issued were successfully executed - just the number issued!  In my experience, arrest warrants whether with or without bail are [surprisingly] carried out with little or no fuss.  I think it's about how you treat people - a little respect and courtesy goes a long way. If you treat people badly they will react the same way. Occasions when police are called to assist are not common and, having undertaken or managed many thousands of these over the years, I can only recall a handful of occasions when police assistance was necessary. On one occasion, many years ago, I arrested and transported a man from Hampshire to Bristol prison on a committal warrant. It was just me and he was no problem. I didn't know the Bristol area (pre Sat Nav) and he was kind enough to provide directions - seems he knew the prison.  One young chap on another committal warrant jumped out of his back window and I had to chase him across several garden fences.  When he gave up (we were both knackered) I agreed to drive by his girlfriend's house to say farewell for a while.  I gave them a few moments and he was fine. The most difficult are breach warrants but mainly in locating the defendant as they don't want to go back to prison - can't blame them.  These were always dealt with by the police until the Access to Justice Act transferred responsibility from them to the magistrates' courts. The fact was the police did not actively pursue them and generally only executed them when they arrested someone for something else and found they had a breach warrant outstanding.  Hence the transfer of responsibility.
    • thats down to mcol making that option available for you to select, you cant force it. typically if there are known processing delays at northants bulk it will be atleast 14 days later if not more.
    • Thanks   Noting the day to apply for default judgement if necessary
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Lloyds Iqor advice needed


Quell
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Input or not, only the Articles will tell you how much you really let yourself in for. It's a lot of responsibility.

 

Exactly.

 

Quell, the Memorandum and Articles of Association can be described as the DNA or Foundations of the company and they detail how the company is run, what it does, how matters surrounding shares are dealt with and the responsibilities of the directors.

 

Think then of the company being a child and the drectors are its guardians/parents that make decisions on its behalf, sign documents and make contracts on its behalf.

 

Accordingly the directors take a big responsibility as they are responsible for the conduct of the company and should be conversant with the "building blocks" on which it is founded. This is true of large corporations as well as small private companies.

 

Unfortunately there are a lot of directors out there, like yourself, who perhaps take an office like this without fully understanding what they are potentially letting themselves in for.

 

It is many years since I practiced in accountancy but then, as now, a lot of people use a company purely for the limited liability aspect but do not realise that there is a lot going on in the background to afford them that protection.

 

I agree with vjohn and, as I said earlier, I think that some face to face professional advice might be useful due to the complex nature of your problem and the complex nature of company law.

 

I hope this explains why you may not get detailed advice on this subject here due to the complexities.

 

vjohn is better placed to give advice on this than I but I fear it may not be possible for members of CAG to give you definitive advice on this one.

 

vj....hope you didn't mind me making this observation

 

Best regards

 

ims

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Not at all Ims; you make a valid point. I could spend a lot of time assisting with this case but I have 2 libel cases on right now (both against me) and that's difficult enough to handle.

 

I suspect that that Articles are a standard mock up anyway. It seems the OP had nothing to do with their construction so they were probably set up by a corporation that "specialises" in such matters.

 

A specialist lawyer is needed for this without a doubt.

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Your articles are likely to be standard and non-specific. Do you have a copy of the overdraft agreement, even an old one? Usually the terms last more than a year - but they are obliged to send out a new contract annually. I only ever signed the first contract for my company, but it remained valid.

 

The joint and several liability is annoying - technically your ex will probably still be liable for half the debt, but this clause means the bank can be lazy and just chase you. So the stamped resignation letter may be a red herring. Perhaps a subject access request to the bank will unearth all the correspondence? Also maybe a legal letter to your ex demanding the letter - it is a company document.

 

You say the company has been dissolved. How could it be? A liquidator would have looked at these issues.

 

Your other recourse may be to go after your co-director, but this is a difficult and costly route. Whatever, you will still owe at least 50%.

 

Ditto for the company credit cards - you must get hold of the T&Cs. These will probably be easier to deal with.

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Well, if the company no longer exists, Lloyds may not play ball with an SAR.

 

Were these issues not looked at during the voluntary strike off process? Whoever did the work has messed up, IMO.

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I'd agree with DonkeyB

 

Striking the company off or voluntary dissolution (whichever you like to call it) should only be done when all loose ends with regard to paperwork have been tidied up. It does seem odd to me that it was as easy as that given that the company had significant amounts owing to its bankers....did they not raise an eyebrow? Were they not informed?

 

I hate to think how this was all done.

 

ims

 

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Hi thank you for replies!

The company accountant dealt with everything regarding the company, as I have tried to explain on more than one occassion I contacted the bankby phone to discuss the matter but it was about 4-5weeks after they received notification of the Company closing that finally someone spoke to me.

This is only my opinion but Lloyds should take some responsibilty in the handling of the account.

Q

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