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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Debt_mountain vs Cabot


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Well, now that I am back and have had a great and refreshing holiday in the sun, its back to business.

 

M&S sent me a copy of the "original" "goodbye letter" as proof the debt had been passed on to Cabot. Only problem was that they forgot that at the time the debt was allegedly passed on M&S Money didn't actually exist, it was still M&S finanial services, so Cabot have made a very large boo boo.

 

I say Cabot made the boo boo as I beleive Cabot have prepared this frankenstien letter faxed it to M&S (it has their fax number on it) and M&S have passed it to me as an original.

 

The date the debt was allegedly passed to cabot was before M&S money became a company so Cabot have used a current version of the M&S headed paper to produce the letter that M&S are saying they sent me at the time of assignment.

 

I have added this into the response I sent to the defence they have supplied for my claim.

 

Then I got a new order from the court saying that the judge has passed this case to the Newcastle court and marked it as "Chancery Business".

 

Just need to see what that means now.

 

Look like it may be leaving the small claims now but the judge looks to be taking it very seriously.

If I have helped click my scales....

 

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Hiya DM - seems your judge is seriously looking at these clowns? :D :D

 

This company should just give up and hold their hands up and put right the wrong they have been doing - cause they really are in deep "pooh" - like they say "what goes around - comes around" :D

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Hi Elizabeth1. Yes, I have had dealings with the same Judge on 3 other claims and he is excellent and very fair, but I have been reading up some of the info on Chancery and they are the court who also review, and I quote the HMCS website "The Division is increasingly involved with financial regulatory work and Director disqualification and Professional negligence.", so my unspecified claim for damages (limited to £3000) may be defined by the court.

 

found here Information about - Chancery Division

 

but the transfer to Newcastle will please Mrs DM as she likes a little shopping at the Metro centre, so hopefully the hearing will be one of her non work days and we can claim the expence of a stay over in a hotels too;)

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It's a very tempting thought that they are in for the big kibosh but sadly I think there are too many unwitting consumers out there who will cough up at the first load of frighteners landing on the doormat. But I do love the way y'all winding these toerags up. It's simply magnificent.:D :D :D

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Hi DM,

 

 

Seems like your case will now go in front of a judge that does know something of the consumer credit act etc.:)

 

This could be the beginning of the end for Cabot!:D

 

 

Best wishes, Jeff.

 

 

Well here's hoping this is so Jeff !!!

 

Looks like they need to adjust their ways and start playing a cleaner game?

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Hi DM,

 

This could be the beginning of the end for Cabot!:D

How could I live with that on my conscience.......easily.

 

Lets see what me learned friend asks for us both to provide. My responce to their 10 page defence was 16 pages long, so he has a little studying to do.

 

I also sent in a draft order for him to concider which basically asked that he order a legible copy of the Agreement (not an application form), copy of all T/C and any other reference document and of course proof of what was assigned to them from the original lender.

 

I have also informed the original lenders what is happening and that if Cabot continue to say they don't have the rights and the duties then they too will be dragged along to help out.

If I have helped click my scales....

 

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OK. Let's talk hypothetically now. Just assuming a Debt Purchasing Company DID become deceased.

 

What would hapen to their Big Book of Accounts?

 

 

 

They might then find their way into the hands of a highly respected DCA, which would treat their debtors with the utmost respect, and would collect any payments owed in an outright professional manner!;)

 

 

Jeff.

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They might then find their way into the hands of a highly respected DCA, which would treat their debtors with the utmost respect, and would collect any payments owed in an outright professional manner!;)

 

 

Jeff.

 

Perhaps NUFC will win the premier league this coming season as well!

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Less chance than the Palestinians and Israelis sitting down to a slap up pork chop barbecue together. With plenty of booze to wash it all down with.

 

Well done Iain

 

Couldn't have put it better myself.

 

Ian

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Update

 

M&S have now come back and said they ARE the creditor!!!!, I think they are a little behind the current claims and backlash, but I am happy to invite them to the party down in Chancery court.

 

they also stated that they give Cabot permission to use their headed paper....ouch... that will probably hurt when my new found Chancery pal reads it.

 

Is it called chancery because they a a bunch of chancers????

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I was made a settlement offer yesterday but it was not even worth considering plus had a non disclosure, I then sent a counter settlement which was very quickly rejected.

 

I have also sent letter to the court (and copied my pal Dean Spencer), as ordered, to give an update on the discussion we are having. I have explained we are sharing info but need further directions. I offered 1 direction order, to order Cabot to supply the sales and assignment agreements for each account as this is critical in moving forwards.

 

I also attached a little process list of what the Cabot Group do for us consumers (quite a disgusting little suite of companies and practices when looked at like this):-

 

 

Process for debt collection performed by Cabot Financial Group of companies.

 

 

 

Step

1. Original Creditor sell the debt to Kingshill No 1 Ltd for approx 10% of its face value

2. Original Creditor claims a refund of corporation tax on this remaining balance of the debt as a bad debt

3. Kingshill No1 Ltd purchase these debts in bulk without first verifying if they are enforceable and have all of the required information to ensure they can be collected legally and ethically.

4. Kingshill No 1 Ltd pass the account information to Cabot Financial Europe Ltd to collect the debt in full.

5. Kingshill No1 Ltd also take over the Original Creditors information being shared with the Credit Reference Agencies and where no information was being shared or a “default” was not already registered, they register the account as "defaulted" without first ensuring that an agreement exists that gives the debtors permission to share this personal information.

6. Cabot Financial Europe Ltd print a letter on the Original Creditors (not the a Cabot Financial Group company) headed paper saying the debt has been sold to Cabot Financial Europe Ltd and any future communications and payments are to be with Cabot Financial Europe Ltd

7. Cabot Financial Europe Ltd then print a letter on their own headed paper saying they are the new owners of the debt and they have to be contacted to make arrangements for payment of the alleged debt.

8. Cabot Financial Europe Ltd then start a process of continual letters and phone calls to try to collect the alleged debt

9. If Cabot Financial Europe Ltd fail to make an arrangement or make contact with the debtor they will then pass the debtors personal information to other third parties to try to trace the debtors. This can also include a land register search.

10. If Cabot Financial Europe Ltd do make contact and start to receive payments they then pass the debtors personal information onto another of their group of companies called Morley Ltd who are a sub prime mortgage lender.

11. Morley ltd have been supplied information that Cabot Financial Europe Ltd have obtained from performing a land register search to show there is likely to be equity in your property.

12. Morley Fuding Ltd is a dormant company ready to pounce when the housing markets crash, but another Cabot company may then offer you a secured loan to pay your debt to Kingshill No1 Ltd via its collection agent Cabot Financial Europe ltd.

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The fact they want non-disclosure and are not trying to come to a serious settlement is a bad move for them.

 

Once the info is in court it is in the public domain unless ordered otherwise by the Judge.

 

So I would say its a lose lose situation for them. I will not accept a NDA and the court will probably not order my silence.

 

Getting quite exiting now.

 

come on Mr Chancery give us some orders.

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The fact they want non-disclosure and are not trying to come to a serious settlement is a bad move for them.

 

Once the info is in court it is in the public domain unless ordered otherwise by the Judge.

 

So I would say its a lose lose situation for them. I will not accept a NDA and the court will probably not order my silence.

 

Getting quite exiting now.

 

come on Mr Chancery give us some orders.

 

 

WELL - LET THEM ENJOY THE "CONTROL" WHILE THEY STILL HAVE IT - Because it won't be long now before this falls around their ears?

 

Like you say it's not a serious attempt to settle - which is shame on them - they will be worse off for their lack of efforts.

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I was made a settlement offer yesterday but it was not even worth considering plus had a non disclosure

 

 

are you able to say what you were offered?

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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and before i forget, make sure the OC gets hammered as well

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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At the moment I will not share this as I am at a stage I do not want to give any info that may P off the judge if he were told about it. You never know how low Cabot may have to go.

 

Sufice to say I couldn't have retired on it.

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re post 168

 

cant believe that this cannot be made even more public that just this site

 

it should be a sticky at the very least

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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