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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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indebt00 - help with minicredit please


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TBH; i think i'd say stuff'em

 

if they wont accept a payment plan, then send them £1

and TELL them they will get no more

 

see you in court.

 

the judge will eat them for breakfast.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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We would only see a precedent if was High Court.

Its time the OFT did something about these.

I think time for your Trading Standards then.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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This is a very good read.

It spells out a few things.

 

http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft1107.pdf

 

Trading Standards can sometimes be very willing to help if you go into their offices with everything on a plate.

I would grab the content from here as applies,and also anything else that is good ammo.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 3 weeks later...

i still owe minicredit, the debt is now just about £519, for a £100 loan. what do i do!!!! they are still refusing repayment plans. shall i just make the payment of £150 and thats all and not make a payment. or will they still take me to court???? x

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All you owe is the original loan amount plus one periods interest, NOTHING more, Section 87 of the CCA Act applies.

 

Phone the Office of Fair Trading and complain, also complain to Trading Standards and http://www.ripofftipoff.co.uk who are a Trading Standards offshoot and are looking at loan companies.

 

If this went to court it would be laughed at, and you have a credible defence in that you have tried negotiating as soon as a problem occurred and they did not want to know.

 

If you are on benefits all you should be paying towards any non-secured debt is £1 a month. Payday loans are low priority non secured loans and come bottom of the pile if you are in debt.

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yep

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

i have tried to make minicredit settle my account for £150.and have paid them this, but they have emailed me today and said that £150 is too low to accept to settle the account as i have had the loan for about 3 months now.therfor i need to phone in to find out how much more i need to pay.i dont really want to pay anymore and also the said i have 26 days untill they start legal action.i dont knw what to do what can i reply back??? Sorry for going on. Thankyou for evryones help xx

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Don't speak to them on the phone, you have repaid the original loan and therefore there is no further liability on your part. Should they take legal action against you you have what is known as an absolute defence - that they have no case.

 

Email them stating that the original £150 has been repaid and should any further action be taken on their part against you the police will become involved.

 

You must also complain to the OFT - http://www.consumerdirect.gov.uk and Trading Standards - http://www.tradingstandards.gov.uk

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ok thankyou for your help, does this email sound ok to send?

 

 

i have made the payment of £150, this is more then the original amount and this is all i feel i should be paying to settle this account. taking into account when the loan was due i tried to roll over paying the extension fee but the roll over was not accepted even though payment was taken twice!!!!!! therefor i ask you to send me a letter to inform me that this account is now settled. with regards to your recent email stating if i do not make anymorte payment you will be starting legal action soon, then i ask you if there are any problems to write to me ONLY via email/letter and also to start legal proceedings so i can get to the bottom of this case as soon as possible. Thankyou

 

is this good enough???? thankyou for your help x

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Nope, too wordy, try this

 

I am replying to your laughable email. The original loan has been repaid. There should be no further correpondence from you. If there is I will go to the following

 

Office of Fair Trading

Trading Standards

Police

 

Thank you.

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this is the reply i got -

 

We are willing to consider the possibility to accept a settlement offer. Please call us when You have the neccessary funds to make a settlement offer and if it is agreed, the payment has to be made immediately. We will postpone further action until the 15th of July 2011 and expect Your phonecall from Monday to Friday on the number 0871 890 3015 between 9am and 5pm.

 

Your current payment offer can be accepted only as a partly payment but not as a full and final settlement

 

 

Kind regards

MiniCredit.co.uk

Client Support Team

 

 

im not going to get these lot off my back so easily :-( ...................

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Email them back with this

 

"I am not going to call you, I have repaid the original loan and consider the matter ended. Should you proceed to court then I will vigorously defend your claim."

 

I can help with a defence should it be needed - you've repaid the original loan so they have no leg to stand on.

 

Have you complained to the OFT and Trading Standards yet.

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hiya skelly, go on your account on minicredit and click on faq and other subject. Sillygirl i will send that email and i havent complained but will do!!!!! Thankyou for your help x

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You have not yet paid Your outstanding balance.

The balance will keep increasing according to the Loan agreement until full repayment.

 

 

Kind regards

MiniCredit.co.uk

Client Support Team

 

 

what a bunch of idiots!!!!

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I am in exactly the same position as a number of people on the forum. A £100 loan from minicredit has escalated into over £500 as they rack up god knows how many charges. The latest is they are going to send a doorstep collector around some time this week! Help! I am on housing benefit, not unemployment benefits. Will this count as 'benefits' for me to offer £1 a month?

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AS stated before the doorstep collector has no powers, they are not a bailiff, you have NO OBLIGATION to pay them one single penny on your door. Tell them to vanish otherwise you will call the police.

 

You DO NOT owe £500, you owe the original £100 plus one months interest - END OF. They can attempt to charge whatever they like but will not get away with it.

 

As you are on benefits why not go to the CAB as they will be able to help and get the company off your back.

 

Remember the doorstep collector HAS NO RIGHTS and is NOT a bailiff. They can be told to get lost.

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Thanks silligirl. From previous experience I know that trying to get an appointment at the CAB is difficult - we're talking in 2 to 3 weeks time in the area where I live. Is there anything that the CAB would do that I can do myself, or is it the weight of the CAB behind me that counts?

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Right, what you can do is have a look in the template letters for a Doorstep letter, then you print it out and give it to the doorstep person. Make sure you also email it over to Minicredit.

 

Then you complain to

 

http://www.consumerdirect.gov.uk

http://www.tradingstandards.gov.uk

http://www.ripofftipoff.net (Trading standards offshoot which is able to look into companies like Minicredit).

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Right now i have recieved a letter from minicredit 'final letter before legal action' and it says ' despite all our efforts you have chosen not to settle our outstanding account.................

 

Amount overdue £535.36,

debt recovery costs £100'

total balance£411.36

 

then it says 4th august we will mark default status on your credit file, also be aware forthcoming ccj on your name affects severly your ability to gain credit, full payment should be made by 25th july 2011.'

 

i have tried sorting repayment as previously explained, what do i do next????????

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Get that to the OFT immediately, "forthcoming CCJ" is a load of bull, if they have applied for a CCJ you will have had court paperwork and the right to defend - and this is easily defended.

 

You ONLY OWE the original loan and one months interest, NOTHING MORE

 

Get the complaint to

 

http://www.consumerdirect.gov.uk

http://www.tradingstandards.gov.uk

 

You CANNOT automatically have a CCJ awarded against you - they are talking out of their rear ends.

 

If you do not complain about this you are wasting your time posting. I can't stress enough to make the complaint very strong, about how frightened you are, how much their harrassment is harming your day to day life, and how much you have been trying to repay them but continue to receive threats.

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