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    • Well we can't predict what the judge will believe. PE will say that they responded in the deadline and you will say they don't. Nobody can tell what a random DJ will decide. However if you go for an OOC settlement you should still be able to get some money
    • What do you guys think the chances are for her?   She followed the law, they didnt, then they engage in deception, would the judge take kindly to being lied to by these clowns? If we have a case then we should proceed and not allow these blatant dishonest cheaters to succeed 
    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
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Arrow Global (dept I don't owe, they claim I do)


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We write further to your correspondence.......

 

Arrow Global have a duty to record data accuratley with the credit reference agencies(CRA'S) and therefore obligated by law to update your credit file to reflect we are now the sole creditor of your account. We will not be able to remove the default.

 

As advised previously we are under no obligation to provide documentation which has been supplied. This is evidenced by the payments you made prior to allowing the account to fall into a default state. We suggest you make payment of the outstanding amount without further delay to avoid escalation to legal action.

 

A statement of account has been requested from orange and will be forwarded to you on receipt.

 

We trust this information assists in explaining how the debt has occurred and look forward to receiving your payment proposal.

Couldn't work out how to enlarge, typed by hand "word for word" and complete with grammatical errors.

 

thanks

 

Tom

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Hi Tom,what's the story on the evidence of payments yo the account made by you?

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Copy of e-mail sent to Tom Alexander Orange CEO and BCC arrow into :-)

 

 

Dear Tom

 

Both myself and my wife have had Orange mobile phone contacts for nearly two years now(Account number ) and are very happy with the service we receive.

 

However I am not so happy with the treatment I have received from an Orange assigned Debt Collection Agency chasing an alleged debt for an old Orange contract that I can categorically say is not owed by myself. I was first contacted by Arrow Global in October 2010 to say that a £104.00 was owed to them (). I immediately called their call centre to dispute. They said they would look into it and get back to me, they never did.

 

In May this year I made a mortgage application to which I was rejected, on looking into my Credit file to investigate I noticed that a Default Marker from Arrow Global was registered against me, hence why I was rejected for a mortgage. I have since sent several letters to Arrow to dispute the alleged debt and requested on more than one occasion for proof of the outstanding balance. They have totally ignored my request and continue to demand payment. I feel that I have a right to see evidence if I don't agree to what this company is saying.

 

I am now going to report this company to The Office Of Fair Trading for unscrupulous debt collection activities and to the Information Commissionaires Office (ICO) for recording incorrect, unsubstantiated and libellous information against my good name.

 

This is not a complaint about Orange; but merely to inform you of the unscrupulous practises being employed by a company working on behalf of Orange.

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Well Tom I think it is time for the formal complaint to Orange as they are responsible

ultimately for passing the matter to Arrow,they have given the false information

and must be held responsible.

Cover all points again in the complaint.

 

Brig

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Cheers Brig, I've emailed the CEO and have had a standard "We'll look into it" response, so I'll wait and see. I just cannot get over these people, thick doesn't even cover it.

 

Thanks

 

Tom

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If you use the term FORMAL COMPLAINT it puts an obligation on the company to respond.

Good luck keep us posted.

 

Brig.

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Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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