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    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help with eviction notice please **SUSPENDED**


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Hi all, I have an eviction notice from Future Mortgages for 23rd November. They have now sold the mortgage to Engage/ Oakwood and I have been in touch with them. I offered to make a regular payment plus an extra amount on top and they seem to be dragging with the eviction date getting closer. I really dont know how to get about it and it seems most companies on the internet pretend to be able to help whilst all they want is to buy your property at a discounted rate. How do I fill the N244? AND WHAT ARE MY CHANCES?

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Hi there, can you give some background please -

 

Did you attend the original possession hearing?

 

How much are the arrears and how much can you afford to pay towards the arrears each month?

 

Do you have any children living in the property?

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Thanks Ell-enn. I owe apprpx £10,500 and have made only 2 payments in the last 12 months. My payments were £850 month but have now gone down to £350 monthly and I can cofortably afford to repay the mortgage now plus an extra £100 a month. I have been trying to make arrangements with the previous lender but to no avail and they were only applying some delaying tactics. When I made contact with the current lender, they told me that the file is marked that I was not making contact with them. The current lender is playing ignorance as to the existence of the eviction notice and they are saying their solicitors are awaiting files to be transfered from the other lender's solicitors. I did attend the initial hearing that was adjourned but did not attend the follow up when repossession order was given. T he lender gave me the impression that the repossession was just a procedure but should be fine if I come to an arrangement. I do have a 4 year old nephew and her mom staying with me due to a job lose.

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Hi, you will need to send in a budget sheet with the N244 and I have affixed the one we use in these cases - it calculates automatically when you enter the figures. When filling it in remember that the £100 you are offering towards the arrears is what is left over after everything else has been accounted for.

 

 

What was the reason for the arrears? (the judge will want to know)

Does the amount you owe include arrears charges ?

Is the mortgage in your name only?

 

Are you able to print documents at home?

 

I have also affixed an N244 form and will give you instructions for completing later. I will also draft a statement for Q.10 of the form but I am away from tomorrow for a couple of days and it will be Sunday evening before I can let you have that - however, if you can get the N244 to the court on Monday that should be ok.

Budget Sheet.xls

n244_0400.pdf

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Hi, can you answer the questions in post 8 please. Don't fill in the N244 yet - fill in the budget sheet first.

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Sorry Ellen-enn, I had to rust to work. Yes the mortgage is in my name only and yes I am able to print documents at home. I dont think the arrears include charges at all. I have had this mortgage for 5 years and for the first 4 yrs I never missed a payment. I started to struggle when my work hours were drastically reduced and I lost my bonus and commision payments and eventually my job. At the same time a family member who is not entitled to public funds lost their job and I had to help them until we decided to move them in. Its been a tough year but things are moving into place now. I now have a new job ( which pays much less than the previous one) but I have made the neccessary adjustments now to move forward. My repayments are now less than half of what I WAS PAYING PREVIOUSLY.

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OK that's fine - I'll get your statement drafted for Q.10 of the N244 and will post on here Sunday evening - are you able to take the form to court on Monday?

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Hi, statement affixed. You will need to enter the info where there are XXX's at the top (remove the XX's) the info you need will be on the eviction notice. When you print it out make sure your printer is set for A4 paper (not letter size).

 

On the Budget sheet, write the Claim Number on the top left hand corner and Appendix 1 on the top right hand corner.

 

These are the instructions for completing the N244 form:

 

 

1. Your name

2. Tick Defendant

3. Suspension of eviction

4. No

5. Tick at a hearing

6. 15 minutes

Agreed by all parties: No

7. Write - Not applicable

8. District

9. Both Parties

10. Tick box for attached witness statement

Cross out all options except I Believe

Sign and cross out all options except Applicant

11. Sign and cross out all options except Applicant. Enter your address and contact details.

 

 

Now assemble as follows:

 

 

N244 form, signed

Statement, signed

Budget Sheet - Appendix 1

 

 

This forms your pack to take to court. Make sure it is stapled securely together before you hand it in, but you will need to take a photocopy of it all for yourself so you have a set to refer to in the hearing. There will be a fee of £35 to pay and you will need to pay in cash - if you try to pay by cheque the court will wait until the cheque clears before giving you a hearing date and you don't have time for that, you need a hearing this week.

 

 

Any questions, just shout.

Blackhorse N244 statement Nov 10.doc

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Ell-enn are you back? lol

 

yep:-)

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Thanks so much Ell-enn. Is it not neccessary to include the fact that my mortgage payments have substantially reduced from £850 to £360 a month. I also had loads of missed calls from the mortgage company on Friday and was wondering if I should enter into negotiations with them or should just leave it to the courts. They also sent a field agent to my house and there was no one to talk to him.

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The judge will see from your budget sheet how much your mortgage payment is.

 

You need to find out if Future have charged you for the field agent (usually do!) and you could find that £100-`150 has been added to your account. As you did not ask for the visit you need to write to them to demand the charge is removed.

 

No harm in contacting them to see if they will negotiate but I suspect they only tell you they were ringing to see if you were able to pay off all the arrears in which case they would cancel the eviction.

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Hi, the mortgage company is the Claimant and you are the defendant.

 

I have affixed an example of the budget sheet - the amount offered towards the arrears is the amount circled in red (amount left over in Step 3 and amount offered in Step 4).

Budget Sheet.xls

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Thanks so much Ell-enn nearly there. I do have a secured loan on the house and was checking where to put it on the budget sheet?

 

Hi, in Step 1 on the line under Mortgage Payment there is "Rent" remove Rent and put in Secured Loan.

 

Any other loans and credit cards can be put at the bootom of that list on the lines which say "Other"

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When you have done the budget sheet please refer back to Post 15 on page one of the thread for all the instructions before taking the paperwork to the court

Help us to keep on helping

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