Should we be paying "Unmeasured Surface Water" charge?

[panther12]

My GF lives in a terraced house with water supplied by Severn Trent. She’s on a water meter and gets 2 separate bills, one for “Unmeasured surface water”. I’m not sure if she should be paying this surface water charge as the rain water goes to a soak-away and not connected to the public drain. This is confirmed in the survey she had done when she bought the house.

 

Her main bill comprises the following:

Water standing charge

Water supply

Used water standing charge

Used water

 

The other bill states:

“Unmeasured Surface Charge” which is around £50 a year.

 

According to the ST water site it says:

For most of our customers, the rain that falls onto your roofs, yards and other parts of

your property drains to the public sewers. We call this water surface water. We include

the cost of removing surface water in the sewerage charges on your bill.

There are some properties where surface water or groundwater does not drain to the

public sewer. If you think you fall in to this category this leaflet will explain how you can

claim a reduction in your sewerage charges.

 

How will I know if I am eligible to claim?

If you can show that no surface water or groundwater from your property drains

to a public sewer (directly or indirectly) you can make a claim to pay a lower sewerage

charge. If surface water (such as rainwater) from any part of your property, including

your driveway drains to a public sewer you will have to pay full charges.

If you live on the borders of our region you may receive sewerage services from

another water company. Your bill tells you if this applies to you. If it does you may not

be able to claim a lower sewerage charge.

 

I’m a bit confused because it doesn’t mention on the bill anything about sewerage charge just the unmeasured surface water charge?

[ihateyes]

i live in scotland, so mever heard of this, but what a cracker

 

They charge you to drain the water away, they then treat it and sell it back as drinking water!! brilliant