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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
    • No! What has happened is that your pix were up-to-date: 5 hours' maximum stay and £100 PCN. The lazy solicitors have sent ancient pictures: 4 hours' maximum stay and £60 PCN. Don't let on!  Let them be hoisted by their own lazy petard in the court hearing (if they don't bottle before).
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Barclays Finance ***WON*** Charges being refunded


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I have recieved all my paperwork yes. Have not sent out my request for the charges to be dropped yet, have been mad busy again lol

 

Letters from BPF & Mercers have now stopped, other than a letter saying there looking into my complaint??

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Hi LondonRunner and welcome to CAG.

 

Can you start your own thread here in the Barclays forum.

 

Give us a bit of background info, and we'll answer any Q's you have on your new thread.

 

:wink:

Edited by slick132

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Hi Saint,

 

Re the interest, that's your prerogative, of course.

 

But surely they are charging you interest now on whatever balance is left on the a/c.

 

Have you put the charges onto a spreadsheet to see what the difference would be if you claimed compounded int't on top.

 

:wink:

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At 8% it goes upto £733.52 and at 24.9% is goes to £869.80.

 

I dont really want to go down the route of taking it to court. The extra couple of pounds would be nice but hopefully they will just accept this and write off the balance??

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Hi Saint,

 

Yes agreed.

 

The benefits of claiming compound interest increase significantly with older charges. If the charges are more recent, the benefits decrease.

 

So you would be sensible to forego the extra amount if it saves you having to take court action.

 

However, if they refuse to refund what you are asking for now, there's nothing to stop you seeking compound interest IF you are forced to take court action.

 

:-)

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UPDATE: Just had a phone call from Barclays, they have received my letter and are looking into my claim. She has passed my details onto a diff department at she can’t deal with it?? She also said that it could take up to 8 weeks to look into my claim.

 

I said that my letter said they have 14 days to deal with my case before action of which she said we are entitled to take up to 8 weeks in line with the ombudsman or something??? I just said Ill look into it and await a reply.

 

Not sure what to do now, do I wait till my 14 days are up or wait to see what they come back with.

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Stick to your timescale as per your last letter to them.

 

Knowing them as we do, you'll wait 8 weeks for them to come back saying, "No, the charges are fair but we'll offer to repay just some of what you claim."

 

Re her comment that they are entitled to take up to 8 weeks to respond, that sounds like the ridiculous amount of time the FOS give them.

 

They can take all the time the want. But, if they fail to respond in the very reasonable 14 days you gave them, start court action.

 

:wink:

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  • 8 months later...

UPDATE: Not been on the site for a while and not kept upto date with my claim. (:sorry:)

 

Anyway, sent a new letter asking for charges to be repaid again. Got the usuall no go. Then sent a legal letter.

 

Received a letter over the weekend saying as a "gesture of goodwill" they will deduct £392.90 from my charges. Which is nice.

 

Since my original first dealings with Barclays, I was under the impression that my account was up to date and all that was outstanding was the charges. I have now been told that my balance is £696.90 and £655 is for charges.

 

I have no problem in paying the £41.90 diff but am not sure what my next move is clear the remaning balance of charges.

 

I have read a couple of post about people going through the FOS instead of the courts. How does this work?

 

Any help would be appreciated.

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The FOS will be of little help to you and they'll take forever to tell you the bank's £12 charges are within guidelines.

 

When you sent BC a list of charges, what was the total of charges only.

 

If you also wanted compound interest back, how much was this on top.

 

Can you reconcile the a/c balance of £696.90.

 

I assume the difference could be interest that they've charged you.

 

:wink:

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I originally asked for £630 looks like another £25 charge has been added lol I didnt ask for any interest. If I send them another letter saying pay in full or I will add the 8% interest and take it to court, do you think this will help? This adds another £92.55 on top.

 

I was sure that I had paid upto date as I stopped paying them. I will have to double check my statements.

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Having been in a similar situation please have a look at my thread http://www.consumeractiongroup.co.uk/forum/showthread.php?315743-Barclays-Partner-Finance-Clydesdale-PPI-amp-Charges-***WON***-with-full-refund I sent in a complaint to the FOS and a copy of all the letters that had gone back and forth with Barclays Partner Finance. BPF coughed up without too much of an issue once I had got half of everything back myself. BPF charged £15 a time for late payment fee's and charged twice a month. Also they keep charging untill you are caught back up, hence why your balance will be so high. Good luck

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Hi SDP,

 

If there is any balance left on the a/c, whether it's made up entirely of charges or not, BC will still be adding interest.

 

The only way to get this back is to reclaim the charges PLUS compound interest. If you do this, you will probably have to make a court claim as you'll see in other threads.

 

Otherwise, you will only get back your charges and perhaps a flat 8% on top. So, if there's any shortfall, you'll have to pay the balance.

 

:wink:

We could do with some help from you

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Just checked my account and it look like I may have 1 more payment of £26.86 outstanding. Which I am happy to pay.

 

so the £696.90 is £655 worth of charges 1x £26.86 (oustanding) and 1x £15.04 which I dont know what is for.

 

Going to send a letter back refusing there offer and will add 8% to the claim. Hopefully this will then get them to clear the balance.

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Hi Saint,

 

You could reject their offer and confirm that, unless they agree to refund the full amount of charges of £655 (plus any more recent charges) within 14 days, you will file a court claim for the charges plus compound interest in restitution.

 

Remember you can't add 8% Statutory Int't until you make a court claim. So threatening it is pointless unless you're going to file a claim..........

 

..........and, if you ARE going to file a claim, you may as well go for Compound int't anyway.

 

:wink:

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Just as a heads up, based on my experience with BPF, they hadn't added any interest to my balance at all. Once the initial interest in the contract was added (mine was a buy now pay later contract) all they added was the charges which I wrongly said were £15 a time (they were in fact £22.50 twice a month!!!!) I did get mine to balance correctly though. Check you dont have any D/D return charges etc. You should get every penny back from them to put you back to the point as if no charges were added. Please do make sure you read my thread.

 

However as slick says - if you are going to sue, go for the compound interest!

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  • 4 weeks later...

Update: Im looking to go down the FOS route with my claim.

 

I have just been reading through my most recent letter and have noticed somthing. On the letter I sent to them I mentioned about the office of fair trading statement of charges being unlawfull. In there reply the have said "I would like to point out that the Office of Fair Trading statement produced, regarding charges, applied to Club accounts only. As you do not have a Club account, this would not apply to you"

 

ANyone know what a Club account is?

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I wouldn't worry too much about what they class as accounts. BPF told me that the change to £12 charges only counted for Credit Card charges and as this was a loan they could do what they like. They seemed to make it up as they went along. Anyway they still paid out in the end once the FOS got involved. Angel_Islington had the same success so hopefully not long for you to go now

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Hi Saint,

 

Based on the experiences of others with similar cases, the FOS route may get you the outcome you want. But it can be a slow process.

 

Court action will get you a better outcome financially if you go for compound interest as previously discussed.

 

Barclays' arguments about "Club Accounts" are without merit as far as I can see. These are unlawful penalty charges and they will repay them in full when pressed.

 

:-)

We could do with some help from you

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