Vanquis Refund Offer - No interest and punitive 'options'. Any advice?

[laxxmi]

Hi

 

I recently received good advice on these forums re reclaiming £84 charges from Vanquis. Today, 14 days after claiming, I received a letter offereing me a full refund....but...it doesn't include interest. Obviously, at an average of 45%, this is a lot of money to me.

And.... obtain full and final, they have given me two options.

 

1) Close my account and repay at my current rate - 41.2%pur. and 47.89 cash (which is most of it!) or....

2) Keep my account, have it fee free, but pay £25 a year!! and, best of all my interest rates will be 54.9 and 59%!!! That, in my opinion is criminal.

 

Now I don't need my |Vanquis card - as a bankcrupt 5 years ago I gota brilliant Coop simple account with a Visa debit card. I also have a Cap 1 card. (I was desparate for reasons I outline in my orig. thread)

So, I'd really appreciate some advice. Can I reclaim interest, would they in peoples experience accept an interest-frozen repayment plan and should I take my complaint to the ombudsman?

Thank you in advance - your work is truly sterling. No make that gilt-edged!

 

Laxxmi

[dpick]

Hi I can only give you my experience with CAP 1 I reclaimed charges and interest at their interest rate and cleared my card approx £1600. I had to start a court claim and go as far as filling AQ before they settled out of court.

 

dpick

[laxxmi]

That's good news dpick...I'm waiting for Cap1 to get back to me on my claim. They were sent on the same day so Vanquis are at least good for something!