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If I Have Paid Over Half The Holiday Cost - Can They Cancel It If I Am Late With The Final Payment?


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Hi,

 

We have a holiday booked with a villa company and have already paid just over half the cost of the holiday.

 

We aren't due to fly until April 15th, the balance should have been paid on January 18th and we have offered to pay the balance now by February 25th due to have cheques bounce on us and waiting for invoices to be paid.

 

The company in question have said that they will cancel the holiday and still charge us any cancellation fees if we don't pay the balance by February 11th.

 

Does any one know what exactly our rights are here or what arguments that we could use to negotiate for them to accept our offer of full payment by February 25th?

 

When do they have to pay the airline and the villa owner?

 

Any assistance or advise will be gratefully received!

 

Thanks,

 

Bel

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Hi,

 

We have a holiday booked with a villa company and have already paid just over half the cost of the holiday.

 

We aren't due to fly until April 15th, the balance should have been paid on January 18th and we have offered to pay the balance now by February 25th due to have cheques bounce on us and waiting for invoices to be paid.

 

The company in question have said that they will cancel the holiday and still charge us any cancellation fees if we don't pay the balance by February 11th.

 

Does any one know what exactly our rights are here or what arguments that we could use to negotiate for them to accept our offer of full payment by February 25th?

 

When do they have to pay the airline and the villa owner?

 

Any assistance or advise will be gratefully received!

 

Thanks,

 

Bel

 

If their Ts and Cs state you must pay the balance in full by a certain date and as a gesture of goodwill they have extended the payment deadline but insist that you must now pay in full by the 11th, you either comply with that or risk losing the fees already paid or the full cancellation fee. It matters not that the company have different payment terms for their suppliers.

 

Check the Ts and Cs but IMO you are on a loser if you don't cough up by the 11th.

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Thanks CityBoy,

 

I have been spending the afternoon chasing my customers as well as the customer who bounced a cheque on me so hopefully we will have the funds to pay for the holiday.

 

Other than that, I will have to be at the mercy of the company.

 

Thanks for your advice,

 

Bel

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