samson vs halifax

[samson77]

joined cag about 3 weeks ago but im just getting round to sorting my sar letter now cos i was away for 2 weeks. just wondereing what the adreessess of halifax and capital one are and to whom do i make the £10 cheques payable to? any help would be appreciated thank you:D

[Michael Browne]

Halifax is Trinity rd, Halifax

 

Legal Compliance Specialist

Capital One Bank (Europe) plc

Trent House

Station street

Nottingham

NG2 3HX

 

Cheques made payable to Halifax Plc and Capital One Bank (Europe) plc

 

From now on start a new thread in each of your bank's forums and post your progress and questions there.

Good luck

[samson77]

ok michael cheers for that.

[samson77]

hi there folks, im posting my sar letter tommorrow and i know the banks have 40 days to comply, though i was wondering is this 40 working days?

 

just like to add how exciting this all actually is,this website needs an award.i have told loads of people about it and they thought i was bulls@**ting them.they realised i was telling the truth,but were still surprised at how much power an ordinary individual has when they put their mind to it(with a little help along they way of course).it all is truly revolutionary. in the words of wolfie smith POWER TO THE PEOPLE!!! lol:D :D lol

[khalid302]

Its up to you as it is your deadline, for my claim I said 40 days. Good luck.

[samson77]

ok m8 cheers for that. i keep noticing that it takes roughly 3-4 months for people to get their money back ,so when i send my first letter tommorrow i could be looking forward to a very happy xmas

[samson77]

well folks just to let every one know i got the ball rolling. posted my sar letters yesterday.now just have to wait the 40 days for things to get interesting.i just used 1st class stamps rather than recoreded delivery as i read other people have done the same.. good luck to every one

[samson77]

hi folks posted tha sar letters for both halifaxand capital one. so far ive had no reply from halifax but capital one sent me back a letter which people can view in the cap 1 thread. ps does anyone know why im having problems logging in to cag. i had to reset my password twice and then use it the day after to get logged in?

[Tinkerbelle]

the site was experiencing a few problems today, but it's all fine now. Are you ticking the box that says "Remember my ID on this computer"? it saves you having to log in all the time

[caro]

Threads merged.

[samson77]

thanks for the reply tinkerbelle. i clicked the remember me box .eveything seems fine now cheers

[samson77]

hi evryone. its been about 20 days since i posted my halifax sar,but still no reply from them even to acknowledge they have received it. i was just wondering does anyone think i should give them a ring to see if they got the letter and to remind them of their responsibilities ,or should i just bide my time

[samson77]

i decided to go ahead and ring halifax about statements and the woman on the fone told me they had no record of my letter so she then offered to send me my statements from june 2002 till now for £5.00. she says theyll take about 3-5 working days to arrive. its hard to believe they will charge me only £5.00 for all that paper but charge £39.00 for an email.so she then put me through to lost/stolen to report the cheque lost which was okay. problem is that when i went into halifax online banking i realised the cheque i thought was for capital ones sar was actually halifaxs and was cashed by them on the 7th sept. anyone know if ive f@*kd up or should it be okay

[Tinkerbelle]

Well basically they are going to charge you £15.00 for 4 years worth of statements.

 

Ring them back and tell them that they have taken the cheque for the SAR on the 7th September so they obviously received your S.A.R request. Tell them you want that £5.00 refunded if they have already taken it, and tell them you want statements for the last 6 years, not 4. (Unless of course you have only had the account since June 2002 )

[samson77]

yeah ive only had the account from june2002.thing is they have cancelled the cheque ,or can you cancel a cheque thats alredy been cashed? well to tell you the truth i dont really mind paying the extra fiver if it means ill get them in the next five days. id rather not rock the boat and confuse them just in case i end up getting no statements. wot you think tinker?

[Tinkerbelle]

yeah ive only had the account from june2002.thing is they have cancelled the cheque ,or can you cancel a cheque thats alredy been cashed? well to tell you the truth i dont really mind paying the extra fiver if it means ill get them in the next five days. id rather not rock the boat and confuse them just in case i end up getting no statements. wot you think tinker?

 

They did the same with me and I told them I wanted it back in my account, and they put it back.

 

The fiver that is.

[samson77]

yeah i dont like the thoughts of giving them money , but if i got the fiver back could they say they wont give me my original staments because the cheque has been reported lost by me?

[Tinkerbelle]

Either way this doesn't have to be difficult. Call them up and explain the situation. They've cashed the cheque haven't they!

[samson77]

yeah they cashed the cheque ,ill give them a buzz now and see what happens ,cheers

[samson77]

ok .rang them and explained the situation and the woman said it would take them a few days to get back to me,but more than likely the £5.00 will be refunded.they took my fone number to get back to me. cheers for the help tinkerbelle

[Tinkerbelle]

Good stuff

[samson77]

ok folks , it seems that i have my halifax account from june 2004 and not 2002. just got my statements this morning ,and i have been charged a grand total of£552.im going to minus that figure by £117 because they paid this back to me one week when i rang up to complain,which leaves a total of £435. the one thing i found strange to say the least was,i was hoping as i flicked through each statement,i wished that there were lots of charges. a very strange feeling hmm,hoping someone has taken more money off you than they have??i suppose you have to put that down to the amount of successes and the confidence that youll recieve the money back,thanks to cag,of course.so my next course of action is going to be my pre lim letter which ill send on monday.it will all start to get confusing now,as im in northern ireland and cant use the mcol,but i suppose ill play it all by ear

[jonni2bad]

Hi

 

I believe their is a NI (MCOL) equivalent now - take a look in the "Helpful External Links".

 

I know what you mean about wanting to see more charges too! I can remember feeling quite disappointed at finding several months in a row without a charge on it...

 

Best of luck

[samson77]

cheers for that jonni ill check it out now

[samson77]

cheers again jonni ,i went to the ni court website and most of it seems pretty straight forward enough,(apart from the interest),but i dont think ill bother with the interest bit anyway,as im what you would call mathematically illiterate, also found a ni forum on here to which should prove to be useful. im going to post my prelim tommorrow so i was wondering,is a schedule of charges just alist of the charges wrote out and dated,also would it be ok just to write them out in pen as ive no printer.once again cheers m8.