Jump to content


  • Tweets

  • Posts

    • We initially raised a complaint with the finance company who told us that as its over 6 months the consumer rights act won’t apply and we would need to provide evidence of the problem being there at purchase. As we have only just got the report from Mercedes we haven’t been able to submit this within their 14 day timeframe. Is this not the case then? Thanks
    • The previously little-known Chinese-American businessman’s fortune was transformed by the British taxpayer through 11 government contracts worth approximately £4.3bn for lateral flow tests (LFTs) made in China and sold by Innova. Charles Huang says contracts generated $2bn (£1.6Bn) profit   The government fast-tracked the company after its British representatives sent a direct email to Dominic Cummings, the chief adviser to the then prime minister, Boris Johnson, in July 2020. And, a Guardian investigation has found, the fast-tracking of Innova was supported by the then chancellor Rishi Sunak’s team at the Treasury. Innova became for a period of at least four critical months the only company authorised to supply rapid Covid tests in the UK, despite scores of others developing similar kits. At the time, the government spending watchdog raised concerns   Boss of US firm given £4bn in UK Covid contracts accused of squandering millions on jets and properties | Coronavirus | The Guardian WWW.THEGUARDIAN.COM Exclusive: Rishi Sunak’s team helped fast-track deal with firm founded by Charles Huang, who says contracts generated $2bn profit  
    • Welcome to the forum What makes you think that ?   Andy
    • We purchased our Mercedes in September 2023 from Doves in Horsham for £21000, paying half cash and half on finance. We also purchased warranty for life via Ramp as recommended by Doves. On 12th May 2024 the car failed to recognise the key and wouldn’t not open, the AA could not identify the problem so via our warranty the car was taken to Mercedes in Croydon. After 3 weeks the problem was finally identified as water ingress in the drivers side footwell which has corroded and blown various components. After further investigation it was discovered the windscreen was date stamped 2019 (all the windows are 2018 - therefore not the factory fitted windscreen) The leak has developed due to incorrect sealant being used assuming when this was replaced and also water leaking from the seam. The warranty company do not cover water ingress so we are now faced with a bill of £3635. As we are now at 8 months since purchase (problem started at just over 7 months) we are not covered by the consumer rights acts. Would we be covered Sale of Goods Act? We have all the reports for the works being completed but unsure if this should be taken to the finance company or Doves who we purchased the car from. Do we pay for the works and then try and claim it back or should they be paying? Any help would be much appreciated
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Suprise old debt - Unsure of how to deal with it.


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4912 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi there,

 

Apologies if I shouldn't be starting my own thread regarding this but I couldn't find information specific enough, I've also been asked to pay the full amount within 10 days of the date on the letter I received yesterday, but since it's over christmas and the post is crap I've been given until tomorrow!

 

The basis of the letter is a formal demand for payment from Robinson Way, they are representing an apparent credit card debt I owe from a card I thought I had cleared quite some time ago, the bill is now almost double the original credit limit.

 

Herein lies my problem. As this to me was ancient history, I have no record of my last communications with the card company which would probably be around 5 to 6 years but I can't be sure. I don't have any records of payments made (at this point I'm assuming whoever dealt with my final payment was an idiot and I took my eye off the ball and forgot about it, letting charges balloon for 5-6 years)

 

So this letter is saying "pay tomorrow or court" and I don't feel I have a leg to stand on.

 

Should I send them a letter saying I beleive it's statute barred? Will that make things worse if it's not? Should I request documentation of the debt first? I have a tendancy to become very worried about things like this and I really don't want to go to court!

 

Any help would be massively appreciated.

Link to post
Share on other sites

Hi Tat

 

Welcome to CAG

 

I would be inclined to send this letter, see what the response is, the debt might be Statuted Barred. Lets find out what they've got. You can send a SAR Request later.

Don't expect them to play fair. To put it into perspective, they might just be trying it on.

 

http://www.consumeractiongroup.co.uk/forum/content.php?428-General-debt-letter-if-you-know-nothing-of-the-debt

Link to post
Share on other sites

Hi and thanks for the quick response!

 

Just to confirm, that won't get me into any sort of trouble like I'm totally denying the situation? The problem is I'm doubting myself now when I probably shouldn't be.

Link to post
Share on other sites

Don't worry about it, this is robbersway, sounds like they are merely chancing their arm and having one last crack of the whip. That letter will not get you into any trouble whatsoever, if your that worried about these eejitts, just ignore them, do you seriously believe that if you really owed this money that they wouldn't have taken you to court at the first opportunity they had and recover the full amount they allege is owing? Of course they would.

 

All that letter is telling them is that you have no idea who they are and what money or debt they are on about, and to prove it, in the meantime, check any records you might have especially bank related stuff, statement etc to try and find out when the last payment was you made, failing that, these fools are obliged to produce to you any evidence that you are liable for this, not the other way round.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Hi Tatsuyace,

Welcome to CAG :-)

As above, don't be intimidated by these people. They rely on frightening you into paying, whether or not you owe the debt, whether or not they can prove it and whether or not the amount they're demanding is correct.

Send the Prove it Letter as above.

Have a read of my Blog, linked below, which explains things a bit more fully.

We can help you sort this out and take control, let us know what response you get, and if there's anything you need to know, just shout,

 

Kind regards,

 

Elsa x

Link to post
Share on other sites

One more thing. as this is a credit card debt you had cleared, it is more than likely the debt is made up of charges which if it comes to it, you can reclaim to write off the debt

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...