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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Update

 

Wonga have asked me to email them with a suggested plan including payment dates and how I would like to pay (hmm not by card thats for sure)..

 

Just a quick question although it may sound daft..

 

I originall borrowed £260 and obviously with the interest on it came to £340ish.. My balance today is £406 so they have added the extra interest whilst I have been trying to set up a plan, im guessing I have no choice but to pay the extra interest too?

 

Cheers guys..

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Cancelling your card won't stop Wonga from dipping into the account 'at will'.

 

You need to set up a new bank account and get your income (or benefits) paid into that asap.

 

Wonga are very agressive and their email states 'card collection will continue' which means their system will look at your bank account as often as they can manage and pinch whatever goes in there faster than it arrives!

 

Please please get the new bank account set up and DO NOT let Wonga have any of the new bank details.

 

I have three bank accounts, one my salary goes into and NOBODY knows this account no, one I pay trusted bills from and one I let untrustworthy sources have access to - this is the account I also use for Internet purchases.

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Thanks all.. Yeah I was thinking just paying it for an easier time! Less hassle the better..

 

I have it all saved in an email folder.. So I will email them a plan back..

 

They sent me their bank details in the email so I will be paying into their account..

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  • 1 month later...

Hi guys - i am in the same sort of situation with paydayloans - and im going to bite the bullet and get them sorted this month! My only concern is the, phoning work - do they do this?? I dont want people at work knowing my situation!

Thanks in advance

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well, start a new thread, lets be honest, they are quite obviously going to call you @ work. you owe them money and they are going to want to get paid. take my advice, start by writing a thread on here with a list of the lenders you have and what you owe each, we'll then be able to give more advice on what you should do...

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