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    • I would suggest that you stop trying to rely on legal theory – as you understand it. Firstly, because we are dealing with practical/pragmatic situations and at a low value level where these arguments tend not to work. Secondly, because you clearly have misunderstood the assessment of quantum where there are breaches of obligations. The formula that you have cited above is the method of loss calculation in torts. In contract it is entirely different. The law of obligations generally attempts to remedy the breach. This means that in tort, damages seek to put you into the position you would have been in had the breach not occurred. In other words it returns you to your starting position – point zero. Contract damages attend put you into the position that you would have been had the breach not occurred but this is not your starting position, contract damages assume that the agreement in dispute had actually been carried out. This puts you into your final position. You sold an item for £XXX. Your expectation was that you your item would be correctly delivered and that you would be the beneficiary of £XXX. Your expectation loss is the amount that you sold the item for and that is all you are entitled to recover. If you want, you can try to sue for the larger sum – and we will help you. But if they ask for evidence of the value of the item as it was sold then I can almost guarantee that either you will be obliged to settle for the lesser sum – or else a judge will give you judgement but for the lesser sum. This will put you to the position that you would have been had there been no breach of contract. I understand from you now that when you dispatch the item you declared the retail cost to you and not your expected benefit of £XXX. To claim for the retail value in the circumstances would offend the rules relating to betterment. If you want to do it then we will help you – but don't be surprised if you take a tumble.  
    • I was caught speeding 3 times in the same week, on the same road. All times were 8-12mph higher than the limit. I was offered the course for the first offense and I now need to accept the other 2 offenses. I just want to be ready for what might come. Will I get the £100 fine and 3 points for each of them or do I face something more severe?  These are my only offenses in 8 years of driving.
    • I'll get my letter drafted this evening. Its an item I sold, which I'm also concerned about, as whilst I don't have my original purchase receipt (the best I have is my credit card statement showing a purchase from Car Audio Centre), I do unfortunately have the eBay listing where I sold it for much less. But as I said before this is now a question of compensation: true compensation would seek to put me back into the position I was in before the loss ie: that title would remain with me until my buyer has accepted this, and so compensation should be that which would be needed to replace the lost item. But in the world of instant electronic payment, it could be argued that as I had already been paid, the title to the goods had already transferred, and I was required to refund the buyer after the loss. And so, despite my declared value being the retail price - that which is needed to return me to my pre-sales position, the compensatory value should be the value I sold it for, which being a second-hand item from a private seller is lower. I still believe that I should be claiming for the item's full value, rather than how much I sold it for, as this is the same for insurance: we don't insure the value we paid, but rather the value of the item to put us back into the position we would be in if we ever needed to claim. Its for the loss adjuster to argue the toss
    • amusing that 'bad economic judgement on behalf of prior party ISN'T a major reason to wingers to move to deform yet immigration is, where record levels of such has been driven by the right wings terrible brexit and the later incompetent dog whistle 'proposals largely driven to whistle to the right wingnuts Just seems to confirm the are clueless numpties 'wetting their own shoes   Has farage bought a property in Clacton yet?   yet concern for the NHS is listed as a major issue even by those saying they are moving to deform  
    • Also, have you told us how much you paid for this vehicle? Are there any other expenses you have incurred – insurance, inspections et cetera? How far away from the dealership do you live?
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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detailed fee assessment hearing- Sherforce- ***won*** resolved.


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Excellent result:-)

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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whoo.gifwhoo.gifwhoo.gifWell Done...I am delighted to hear you have had satisfaction in getting the money owed to you. Perhaps their 'new accountant' should take note to the fact they are not guaranteed automatic payment for their services and they might have to fight for them?

 

 

WD

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It is very good to hear that payment has been received but for a High Court enforcment company to ignore a court order is simply dreadful. I cannot belive that this can be happening.

 

Thank you for posting details of this messy situation.

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I cant rename the title as 'Sherfarce has been pwned' Im afraid, but I can rename it as you won and it has now been resolved. Well done. Its a good feeling when you take on the big boys and win, Im very happy for you :)

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It is very good to hear that payment has been received but for a High Court enforcment company to ignore a court order is simply dreadful. I cannot belive that this can be happening.

 

Thank you for posting details of this messy situation.

 

Sherforce are without doubt the most arrogant of enforcement companies, as honeyb among others can testify.

 

It is indeed disgraceful to see them blatently flouting the Courts and I agree it takes a lot to believing they are not brought to task over the mockery they make of the system.

 

WD

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It is very good to hear that payment has been received but for a High Court enforcment company to ignore a court order is simply dreadful. I cannot belive that this can be happening.

 

Thank you for posting details of this messy situation.

 

Not an isolated occurrence, they do this on a regular basis. They are a disgrace and maybe the HCEOA should censure them by kicking them out for a start. One can only hope the MOJ are aware.

 

PT

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Sherfarce and their shenanigans needs to be addressed by the MOJ, but they won't go after one of "Their Own" will they? BTW wouldn't mind a pm with the gory details.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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  • 4 weeks later...

Congratulations! I know wher you are coming from having today been back in court over a fight with High Court Enforcement that has been going on since 2009! Happily I too got the right result and some interesting experience - in spite of the headaches it caused me over this time!

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Congratulations! I know wher you are coming from having today been back in court over a fight with High Court Enforcement that has been going on since 2009! Happily I too got the right result and some interesting experience - in spite of the headaches it caused me over this time!

 

Would you care to share? I respect your wishes if you do not want to do so in public but am generally very interested.

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I would be more than happy to share - just not sure the best way to do that as I don't want to clog up someone else's thread...? I think there are some useful bits in my experience which include a detailed assessment that subsequently raised some interesting questions that the district judge took away following the hearing, discussed with his colleagues and very unusually recalled his order and cited a case for both sides to research before going in front of him again...

 

Anyway let me know how best I can share this please.

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Thank you for that, if you are comfortable with things start a new thread http://www.consumeractiongroup.co.uk/forum/newthread.php?do=newthread&f=168 but please remember not to name names. Alternatively send me a PM.

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I don't think I am able to send you a PM as although I have used the site for assistance through reading threads, I haven't posted any replies until this evening so don't think I qualify to PM yet? Let me know if that's not the case as a PM would be better so that you can decide, with the benefit of your experience, what would be relevant and what to discard for a new thread rather than a lengthy ramble... I will await your advice!

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