payday express **

[wayneg1]

Hi i have an agreement with 2 other pdl and possibly 1 other

 

 

but payday express arent interested

?

 

I owe Payday express £500 i i emailed them 5 times with offers of repayment £50 for 4 months then £100 til balance is cleared

 

they have just emailed me saying the loan will keep being deffered?

how many times can they do this ive said i cannot pay?

 

i now owe £615 according to them?

 

any advice would be great

[jellycubes]

Have you given them the reasons for the change in personal circumstances ? They normally ask for proof of this. They do set up payment plans and yours seems quite reasonable

[wayneg1]

I told them i am in difficulties at the moment and offered a plan

 

any idea how many times they can add on a deferral payment ?

[robjam1969]

I told them i am in difficulties at the moment and offered a plan

 

any idea how many times they can add on a deferral payment ?

 

Just make it clear you won't pay it. Hold out for original loan plus one month interest only. No agreement - no pay. Have you cancelled your card? You need to stop the roll over situation.

[wayneg1]

Hiya

 

Thanks for all the advice

I told them i am paying1month interest ony and gave them a repayment plan

 

I just received this email,id rather keep it to email?

As previously advised you will need to call our offices on the telephone number below to discuss repayment options. No further reply will be made via email.

[cornetgirl]

Just keep emailing them and say no further contact will be made if they don't communicate in email or writing. They're usually quite reasonable to deal with so I'm sorry you've encountered a less good person!

[Tweeney]

I have had problems with Payday Express and now they have taken £490 out of my account and the money wasn't available! I missed one month to rollover the loan and pay the interest of £80. I emailed them on numerous ocassions to say I wanted to set up a payment plan. All I had back was an email to say to call them.

 

Then I spoke to them last week, and explained that I had financial problems and family issues and couldn't pay the whole debt and wanted to set up a payment plan. They wanted an income & expenditure breakdown, and a letter from my employer to say why my income had reduced!! As if I was going to ask my employer for that! I just replied to them to say that I wasn't going to ask my employer for a letter as this matter was personal to me and I didn't want work to know about it. I was so annoyed at their lack of understanding and help, that I hung up. Now, I have looked at my bank account today and they have taken £490 from my account, via my debit card details, and I only had £7 in the account. Now it has caused me so much stress as my account is now overdrawn and I will be charged. Not to mention the fact that I can't pay any further direct debits out or payments for mortgage etc until I clear the amount overdrawn.

 

I phoned Payday Express and basically all they referred me to was the terms and conditions. I have looked at these, and it does say that they will keep trying my account for the money.

 

How can they get away with this????? I was willing to make an arrangement and they just go in and take money that isn't there!!! They haven't even given me chance to do anything!

 

I would like to hear from anyone who has had the same experience, and managed to do anything about it.

[robjam1969]

Sorry to hear that tweeny.

 

Typical pay day loan response if they have your card details. Report card stolen as pde may decide you owe them some more.

 

I hate to say it but you may have to put it down to experience. Pde don't give a damn about you and will certainly not give you the cash back.

 

Sorry I can't be more positive.

[Jamie Kingston]

afraid robjam1969 is 100% right, sorry.

[toofiegap]

they cannot demand I&E sheet or any other personal details. Only a court can ask for personal fonancial details such as these

[Jamie Kingston]

i think they can if you default they have the right to accept your plan based on the information you give them. What's the big deal with filling out the form anyway.!?

[Tweeney]

PDE have been the only company that refused my offer of payment and demanded an I&E AND a letter from my employer! They took the money anyway. They are quite rude and patronising when you ring them as well. I was basically called a "debtor" instead of a "customer" when I mentioned about the "Treating Customers Fairly" FSA guideline. They are pratts!!

[cornetgirl]

They asked me for I&E and a letter but I just sent I&E and they accepted my offer, I think it depends who you speak to or email.

[robjam1969]

i think they can if you default they have the right to accept your plan based on the information you give them. What's the big deal with filling out the form anyway.!?

 

The main problem with the I/E form Is that the company could decide what you can afford to pay. Of course if you have multiple debts your available income could change so you need to keep some back. Pde express for example will onlybe interested in maximizing their repayments.

 

They don't need this info and have no right to it.