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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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natwest summons for joined overdraft and loan


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You should check out my thread to see if the same situation applies to you...

I got a ccj on a lower amount than what I had thought the balance was. I am still trying to get to the bottom of what NW have been doing to my account, but it appears they might have split the amount I owe. A small amount on the ccj and a large amount gathering huge (unauthorised) interest on the rest -that I can only assume they will try and attack me with through the courts again unless I sort it out soon (as I am trying to now)

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"unauthorised" refers to the account. If your current account was closed and a new one set up, NW should have got your authority for the new account.

How can a bank close a current account and transfer the balance into a new account of a different type, ie a loan account with different rates of interest, terms, etc without getting your approval in writing first ????

If you have had your current account o/d transferred into a new "loan" account and are subsequently being sent quarterly statements showing quarterly accruing interest, then this is unauthorised (illegal ??).

 

NW appears to have done this to a lot of people over the last 20 years. 9/10 people are ignorant about what NW have done. Probably cos they have many debt issues and they find it hard to face up to all the documentation that is sent to them; preferring to file rather than pore over the small print.

I knew something fishy had gone on with my current account, but I too just pushed it to one side to deal with later. With re-newed focus / determination on getting all my finances in order I recently tried to get to the bottom of it. Now I realise what NW did (are doing) I think it is important to make the public aware; to publicly (via legal means) get NW to explain their actions....

 

Does this relate to you ?

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  • 4 years later...

Just wondered if my old (still on-going) thread to do with NW changing my overdraft account into a Managed Loan and sending to CMS Telford would fit into this revised merged thread and help others too?

 

Please advise if you think it suitable to merge?

Link:

 

 

icon1.pngHP Mum v Nat West & Shoosmiths - HELP

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  • 1 year later...

Have I missed something here?

Didn't NW combine two different accounts which they should not have done and then made a claim against you as if it was one account?

 

Did you ever get the SAR or CCA on these accounts (years ago) to get to the bottom of what NW did?

 

I'm not sure I understand how they managed to get so far in court with this?

 

 

Stayed for ages, then a ICO, now wanting you to sign a TO. It all sounds weird to me.

 

I have read all the posts but I can't see what NW's response was to how they have combined the two accounts into one claim....

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Yes ICO I meant interim charging order

 

don't want to muddy the waters if you are close to settling and putting this behind you

- but just for clarity

- did nw take 2 different types of accounts of yours and create a new account for the purposes of making a claim against you?

 

I have an old nw account that nw closed and turned into a managed loan account with a different account number (without my permission) for the purposes of making a claim against me.

I am just wondering if they acted in the same way for you?

 

If they did set up a new account for the purposes of making a claim against you, then it does not surprise me that they want a TO confidentiality signed.

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