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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Can someone advise please? I have a liability order for an amount in excess of the amount the council agree I actually owe. The liability order was for a full years council tax rather than a part year, and the order was not changed although the council are charging for the part year. Does the liability remain valid? I am being charged for 2 liability orders by a bailiff company (mulitple charge) Thank you for any help offered.

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Thank you for your reply. The original liability order was for the entire year of council tax. It was then established that I did not live there for the entire year, which the council accepted and reduced the amount owed to six months, but no new liability order was issued for the lesser amount.

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Thank you for your reply. The original liability order was for the entire year of council tax. It was then established that I did not live there for the entire year, which the council accepted and reduced the amount owed to six months, but no new liability order was issued for the lesser amount.

 

If that is the case then they should have sent you a new Notice telling what the charges should have been. The other account is then finished - sounds as if someone at the Council has been lax or when you state" I am being charged for 2 liability orders " does this now mean you failed to pay the lower amount and they went back to Court?

 

I would certainly suggest that first thing in the morning you ring the Council and ask how many Liability Orders they have, what periods of time they concern, how much they were for, how much is still outstanding and when they were passed to the Bailiffs.

 

The problem as I see it is that the Bailiff is only doing as he has been asked by the Council. If they have given him duff info then he is certainly not to blame for a change. Until you can establish the above then there is not a lot you can do at this stage.

 

PT

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There are 2 liability orders covering the tax year April 2008/Oct 2009. The council obtained 2 liability orders, one from Aug 08to March 2009 and one from April 09 to March 09. There is no problem with the first, the amount payable is correct. But the second order is incorrect as it is the complete annual amount. I was no longer the occupier from the begining of October 2009 and so I received an amended council tax bill in November, which is for the correct amount. But the liability order was granted the previous June of 2009, when the amount of the liability was incorrect.

The account was passed to bailiffs who delivered 2 notices at the same time in the same envelope but are attempting to charge me multiple fees. I have disagreed with this. I am in receipt of their reply which states that Throssell v Leeds was a community charge, not council tax. Also the fact that it was a county court Judge and therefore binding on that case alone.

 

The letter goes on to say there is a distinct difference in the legislation between Council Tax and the community charge. Adding that 'Taking the Juges comments literally and applying them to Council Tax, making a visit to enforce 2 Liability Orders simultaineously, it is reasonable to apply fees as detailed in legislation, which are £24.50 or £18.00 per Liability Order and it is therefore an authority to charge for multiple Orders and not an authority against it'

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