Call Serve use the same address and consumer credit licence number as Credit Security Limited.

Credit Security Limited may also be a company called Call Serve. They share the dame address and consumer credit licence number.

Is Credit Security Limited and Call Serve the same company? They use the same address and consumer credit licence number.

Please be advised to remove all personal details from the document you have posted in order to protect your personal date then re post regards

Who are the appropriate bodies to complain to? The local councils appear to work hand in hand with bailiffs and condone much of what they do and charge. If there is a list of people to complain to would someone advise please. I have contacted consumer direct who inturn informed trading standards and the OFT they say bailiffs do not come under their remit.

I will do that thanks PT

Thanks Hallowitch but I wrote to the council before I contacted Equita, the chief exec has not replied to me five weeks later.

Thanks BRW

Thank you for that information. What about their letter dated 26/42010 which says all enquiries should be directed to the council?

By finding CAG and the helpful advice given, I recently discovered that Equita Bailiffs had removed £290 from my council tax arrears payments without explanation. I sent a subject access request on 11/04/2010. I then noticed that Equita had changed the account number on their threat-o-grams So I requested a further SAR for details of this account on 20/04/2010. I then sent a further SAR requesting details of both accounts and enclosing a cheque for £10 this time. I do not know if the cheque has been cashed. I also sent a formal complaint to the chief executive of the council on 7/04/2010 asking where my money had got to. To date the local council have not even had the manners or grace to acknowlege my letter. I received a letter from Equita dated 26/04/2010 informing me that they have been instructed by their client to close the file, and that all further enquires regarding this account should be sent to the council. I have never had any correspondance from Equita other than their standard 'we're coming to get you' threat-o-grams sent by post. I have more information which I do not want to divulge on a public forum at this moment in time for obvious reasons. Would I now be right to send the council a small claim form to recover the money as I am not being told what it is for? The long windedness of their replying to my letter is delaying my recovery of these funds. The information commissioner is toothless and I want the money back. There is no walking posession order, no vehicle nearby that they could assume was mine. I have never seen a bailiff. I do not want to leave the matter to become out of time to make a claim. Any advice would be most welcome.

I too have had very possitive experiences with Rossendales(Proud to be Professional) and rightly so. By their choosing to make all visits and hand deliver all paperwork intended for me to addresses other than mine they have protected me from the headache of opening my door at 07.15 to a bailiff and a van. I have also saved the expence of taking out a front page spread in my local newspaper, informing my fellow residents of my financial status as their bailiffs ensured that my sensitive personal date was presented in concise terms without the need for respecting the Data Protection Act. I say we need more of these civic minded people. The down side is Rossendales(Proud to be Professionals) Expect me to pay for this service, but it's a small price considering the peace of mind it brings.

I will do that today. Thanks for your help.

I should add that the amount that the council request me to pay is correct. It is the second liability order that is incorrect

There are 2 liability orders covering the tax year April 2008/Oct 2009. The council obtained 2 liability orders, one from Aug 08to March 2009 and one from April 09 to March 09. There is no problem with the first, the amount payable is correct. But the second order is incorrect as it is the complete annual amount. I was no longer the occupier from the begining of October 2009 and so I received an amended council tax bill in November, which is for the correct amount. But the liability order was granted the previous June of 2009, when the amount of the liability was incorrect. The account was passed to bailiffs who delivered 2 notices at the same time in the same envelope but are attempting to charge me multiple fees. I have disagreed with this. I am in receipt of their reply which states that Throssell v Leeds was a community charge, not council tax. Also the fact that it was a county court Judge and therefore binding on that case alone. The letter goes on to say there is a distinct difference in the legislation between Council Tax and the community charge. Adding that 'Taking the Juges comments literally and applying them to Council Tax, making a visit to enforce 2 Liability Orders simultaineously, it is reasonable to apply fees as detailed in legislation, which are £24.50 or £18.00 per Liability Order and it is therefore an authority to charge for multiple Orders and not an authority against it'

Thank you for your reply. The original liability order was for the entire year of council tax. It was then established that I did not live there for the entire year, which the council accepted and reduced the amount owed to six months, but no new liability order was issued for the lesser amount.

Can someone advise please? I have a liability order for an amount in excess of the amount the council agree I actually owe. The liability order was for a full years council tax rather than a part year, and the order was not changed although the council are charging for the part year. Does the liability remain valid? I am being charged for 2 liability orders by a bailiff company (mulitple charge) Thank you for any help offered.

I dont really know. The man just said everything is cancelled as you did not attend the meeting. He gave me several papers to sign around 5 in all and I assumed they were all to do with the claim. He made absolutly no claim of a meeting nor a day time or place. Thank you for your reply.

I attended my first signing on for Jsa 2 weeks ago and was asked to sign a form which I did and left. I returned to the job centre today to sign on again and was told my jsa had been stopped as I had not attended a meeting. I said I was not made aware that I needed to attend a meeting, but the member of the back to work team said I had signed to say that I would attend, when I signed this form I thought it was to do with benefit. When the assistant manager looked in my file there was no letter or notice to say I had a meeting and nothing was logged on the computer to indicate there was a meeting. What do you advise I do please? I have received no benefit and I am in desperate need. I have applied for jobs but I am awaiting replies. Please advise.