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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Tigs33 v Abbey *** WON ***


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Thanks everybody well the money has been well spent, some of it has paid for a new bathroom suite and the rest has been invested into premium bonds!! lol

REFUNDED

Hubbys - HSBC £4,165 paid 18/8 after MCOL issued :)

HSBC - £651 paid 18/8 after MCOL issued :)

HSBC - £147 Prel 7/8, LBA 21/8, MCOL 6/9 £241

Hubby Halifax - Prel 29/7 £215, LBA 21/8, Offer rec. £110 22/8, MCOL 6/9 £298

Abbey - £2758 - Prel 26/6, LBA 10/7 - MCOL 26/7 £3,391, offer 25/8 £1,755.94, paid £3567.32 after Case manag hearing

Barclays - £675 Prel7/8, LBA 21/8, offer received £300 MCOL 6/9 £998 - Paid £1,012 before going to Court

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lol we had to put the money to something sensible although the husband wants to buy a 42" Plasma TV!!!!! lol

REFUNDED

Hubbys - HSBC £4,165 paid 18/8 after MCOL issued :)

HSBC - £651 paid 18/8 after MCOL issued :)

HSBC - £147 Prel 7/8, LBA 21/8, MCOL 6/9 £241

Hubby Halifax - Prel 29/7 £215, LBA 21/8, Offer rec. £110 22/8, MCOL 6/9 £298

Abbey - £2758 - Prel 26/6, LBA 10/7 - MCOL 26/7 £3,391, offer 25/8 £1,755.94, paid £3567.32 after Case manag hearing

Barclays - £675 Prel7/8, LBA 21/8, offer received £300 MCOL 6/9 £998 - Paid £1,012 before going to Court

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lol we had to put the money to something sensible although the husband wants to buy a 42" Plasma TV!!!!! lol

 

TIGGS,

A word of advice - Don`t buy a Plasma:o

.

.

.

.

.

.

LCD is Much better:D

VIEWS EXPRESSED ARE MY OWN - IF THEY HELP - PLEASE CLICK MY SCALES

Halifax - S.A.R - June 06

- Pre-Lim(£1665) July 06

- LBA - July 06

- MCOL - 15th Aug 06

- Acknowledged 18th Aug

- Settled IN FULL :eek:

- 2nd Claim Started - 12 Dec 2006

- SETTLED IN FULL:eek:

- 3rd Claim Started (Phone Call) 1st March 2007

- SETTLED IN FULL:eek:

Abbey National - S.A.R - 23/08/06

- Default Removal Letter sent 21st Sept

- LBA sent with Estimated Charges 4/10/06

- 2nd LBA 23/10/06

- N1 filed 9/11/06 - Deemed Served 16/11/06

- AQ & Draft Directions filed 19/12/06

- Court Hearing 22/3/07

- SETTLED IN FULL:o INCLUDING £5k COMPENSATION

Capital One - S.A.R. 10/10/06

- SETTLED IN FULL:eek:

Alliance & Leicester - Mortgage E/S/C Claim 02/03/07

- SETTLED IN FULL:eek:

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TIGGS,

A word of advice - Don`t buy a Plasma:o

.

.

.

.

.

.

LCD is Much better:D

 

And 42"??

 

Remember, Size Matters:D forget about "it`s not the size, it`s what you can do with it that counts"

.

.

.

.

.

Go Large!!! 76" at least:D

VIEWS EXPRESSED ARE MY OWN - IF THEY HELP - PLEASE CLICK MY SCALES

Halifax - S.A.R - June 06

- Pre-Lim(£1665) July 06

- LBA - July 06

- MCOL - 15th Aug 06

- Acknowledged 18th Aug

- Settled IN FULL :eek:

- 2nd Claim Started - 12 Dec 2006

- SETTLED IN FULL:eek:

- 3rd Claim Started (Phone Call) 1st March 2007

- SETTLED IN FULL:eek:

Abbey National - S.A.R - 23/08/06

- Default Removal Letter sent 21st Sept

- LBA sent with Estimated Charges 4/10/06

- 2nd LBA 23/10/06

- N1 filed 9/11/06 - Deemed Served 16/11/06

- AQ & Draft Directions filed 19/12/06

- Court Hearing 22/3/07

- SETTLED IN FULL:o INCLUDING £5k COMPENSATION

Capital One - S.A.R. 10/10/06

- SETTLED IN FULL:eek:

Alliance & Leicester - Mortgage E/S/C Claim 02/03/07

- SETTLED IN FULL:eek:

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GLAD TO HEAR YOU'VE WON AGAINST THE SHABBEY, I'M IN THE LATTER STAGES AGAINST THEM, BUT SURE COULD USE SOME ADVICE.

ALLOCATION QUESTIONAIR WENT IN TWO WEEKS AGO, SHOULD I SUBMIT THE COURT BUNDLE NOW OR DO I SAVE THAT AND TAKE IT TO THE HEARING?

ALSO WHAT DO I NEED TO STATE MY CASE IN COURT, SURELY THERE HAS TO BE SOMETHING ELSE BESIDES THE COURT BUNDLE THAT I'VE DOWNLOADED?

PLEASE HELP A FEELOW SHABBEY VICTIM!

BIZZER:confused:

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GLAD TO HEAR YOU'VE WON AGAINST THE SHABBEY, I'M IN THE LATTER STAGES AGAINST THEM, BUT SURE COULD USE SOME ADVICE.

ALLOCATION QUESTIONAIR WENT IN TWO WEEKS AGO, SHOULD I SUBMIT THE COURT BUNDLE NOW OR DO I SAVE THAT AND TAKE IT TO THE HEARING?

ALSO WHAT DO I NEED TO STATE MY CASE IN COURT, SURELY THERE HAS TO BE SOMETHING ELSE BESIDES THE COURT BUNDLE THAT I'VE DOWNLOADED?

PLEASE HELP A FEELOW SHABBEY VICTIM!

BIZZER:confused:

 

 

hello,

 

I've also been settled by abbey. I would advise sending your bundle as soon as you have done it, receiving the bundle sometimes quickens abbey to make you an offer. here is my table of contents

Pages

Correspondence

1 – 15

Latest Schedule of Charges

16-18

Ammended POC of claim

19

Statements

20 – 57

Relevant Case Law Summary

58 – 60

Early Day Motion from the House of Parliament

61

Dunlop v New Garage

62 – 64

UTCCR 1999

65 - 75

UCTA 1997

76 – 84

SOGA 1982

85 – 97

OFT Statement Summary

98 - 100

 

 

 

I got settled after sending this bundle so it must work!!!! Good luck!:)

I've beat HSBC, GE Money and Abbey

 

Court pending V Barclays and Time Retail

 

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Abbey have sent me a letter telling me to confirm to the courts that the claim has been settled. I thought you might like to see my letter to the Judge... :) Thought I would stick the knife in the Banks back, just one more time!!!! lol They will get a copy of this letter ;)

 

 

_______________________________________________

 

13 January 2007

 

District Judge Dudley

Southend County Court

Tylers House

Tylers Avenue

Southend on Sea

Essex

SS1 2AW

Dear Sir,

 

Tigs33 V ABBEY NATIONAL PLC

 

CLAIM NO 6 QZ 49715

 

Further to the hearing on 13 December 2006. I can confirm that the claim has now been settled.

However I would point out to the Court that although Abbey National advised you that the claim had been settled on 13 December 2006 the money was deposited in my bank account on 20 December 2006 (by way of a cheque) but did not clear their system until 27 December 2006. So for Abbey to say they had settled the debt on 13 December 2006 was inaccurate and I believe a further delaying tactic for the bank to settle the claim. To take 14 days for the bank to credit this money to me I believe is unacceptable and should be brought to the Courts attention bearing in mind similar cases being heard by the Courts.

I would like to take this opportunity to thank you for your time on 13 December.

Yours faithfully,

 

 

Tigs33

REFUNDED

Hubbys - HSBC £4,165 paid 18/8 after MCOL issued :)

HSBC - £651 paid 18/8 after MCOL issued :)

HSBC - £147 Prel 7/8, LBA 21/8, MCOL 6/9 £241

Hubby Halifax - Prel 29/7 £215, LBA 21/8, Offer rec. £110 22/8, MCOL 6/9 £298

Abbey - £2758 - Prel 26/6, LBA 10/7 - MCOL 26/7 £3,391, offer 25/8 £1,755.94, paid £3567.32 after Case manag hearing

Barclays - £675 Prel7/8, LBA 21/8, offer received £300 MCOL 6/9 £998 - Paid £1,012 before going to Court

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