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    • You can edit the answers to be in red or would you like me to do it? HB
    • Apologies dx100uk  I did not put the answers in red  Thank you all for your patience. H
    • Which Court have you received the claim from ? Northampton  Name of the Claimant ? Overdales solicitors  How many defendant's  joint or self ?  Self Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  13 may 2024 What is the claim for – the reason they have issued the claim? the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account 4546384809766042. The defendant faild to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. The dbt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ?   Not to my knowledge. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  No Do you recall how you entered into the agreement...On line /In branch/By post ?  Online but it was for a smaller amount they kept on increasing this with me asking Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  It was assigned to a debt collection agency  Were you aware the account had been assigned – did you receive a Notice of Assignment? yes  Did you receive a Default Notice from the original creditor?  Yes I also made offers to pay original creditor a smaller amount but was not replied to Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  No Why did you cease payments? I was made redundant and got a less paid job I also spent some time on furlough during covid and spent some 3 months on ssp off work. What was the date of your last payment?  May 2021 Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes at the time I communicated with all my creditor's that I was running out of funds to pay the original agreements once my redundancy money ran out that was when my accounts defaulted. I then wrote to all my creditor's with pro rata offers of payments but debt collectors took over the accounts.
    • Just an update for all. I received about a letter every other week, increasing in threat levels. Then I hadn't had one for a about two weeks, then Saturday received a carbon copy of the very first letter they sent me in February. Made me laugh, rinse and repeat. 
    • So, your response was not received by the SCP as you did not send it with a valid stamp. Therefore, from my two option in post #14, the first option is the only one available to you, but you do not have the option of asking to be sentenced at the fixed penalty level as the reason the SCP did not receive your response was down to you. Here's a reminder of what to do: Respond to the SJPN by pleading “Not Guilty” to both charges. In the “Reasons for pleading Not Guilty” box state that you are willing to plead guilty to the speeding charge providing, and only providing, the “Fail to Provide Driver's Details" (FtP) charge is dropped. This is a tried and tested method to deal with your problem and is almost always successful. Before the pandemic it was necessary to attend court to do this "deal" because it needs the agreement of the police prosecutor.. During the pandemic courts made every effort to have as few  people as possible attend and they began doing this deal under the "Single Justice" procedure without the defendant's attendance. Some courts have carried this procedure on whilst others have reverted to a personal attendance being necessary. If you are required to attend, your case will be taken out of the SJ procedure and you will be given a date for a hearing in the normal Magistrates' Court. If that is the way they do it in the area involved you will have to attend, see the prosecutor and offer your "deal" in person. 
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Personal Trainer - refund for unused sessions


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Hello all

 

Firstly, apologises if this post is in the wrong section. I am having a dispute with a personal trainer and this seemed to be the most approriate group unless I missed something.

 

The facts are as follows:

 

1. I found a personal trainer over the web and arranged for personal training sessions at my home in the mornings. At first, the trainer seemed decent and reliable so I signed up for a 10 session pack.

 

2. The ten sessions came and went. At times the trainer was unreliable but he was flexible with me too (for example when I had to cancel at short notice due to work committments). He then offered me a 30 session pack which I agreed to pay for in October 2009.

 

3. Before we started any of the sessions from the 30 session pack, I asked the trainer if we could postpone the sessions til Mid-January 2010. This was because I was starting a large project at work and had very erratic work hours. I also knews that I would have a 6 month period from Jan 2010 where my work would be more stable so I wanted to make the most of that window of opportunity. The trainer agreed with all this and said he would pencil me in to begin the sessions in mid-January 2010.

 

4. In early January, I contacted the trainer to firm up the dates for the training to commence. He informed me that he was very busy and could not fit me in until early Feb. I was dissapointed as this delay was eating into my 6 month window of opportunity but I had no choice but to wait.

 

5. When Feb came, I tried to fix the sessions but was told that the trainer's granddad had passed away and he was dealing with arrangements. At the time, I totally understood this (now I have reason to believe this was a fabrication). After a week, I asked the trainer for a rough indication of when he might return to work. The trainer said he wasn't sure and would let me know.

 

6. After another week, I asked for an indication of when he would be working again but was again told "I don't know".

 

7. Since I was now 2 months into my 6 month window of opportunity, I emailed the trainer to tell him that since he was not sure when he might return to work, I would have to find another trainer. Since the 30 session pack had not been used, I politely asked for a refund. At that point the trainer became very aggressive and refused a refund.

 

For the last 6 weeks, I have been chasing the trainer for a refund but have been given the proverbial run-around. He claims not to be able to act without the consent of his "business manager" although he refuses to explain what interest his business manager has in this matter. The contract was between us two individuals so I do not think the business managar has any right to reject a refund.

 

Anyway, I now fear that I have no choice but to initiate a claim under the small claims court procedure. Given the amoutns involved, I cannot justify the expense of a solicitor.

 

My question is this - do you think I have a legitimate claim?!

 

Thanks all

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Assuming you can prove you entered into an agreement I would write a polite but stern letter giving a resonable amount of time, say 14 days, to issue a full refund before you issue a claim in the small claims court. Send the letter recorded delivery and keep a copy for your files.

Small claims can be done online, very simple to do and do not need a solicitor.

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Thanks, Ash. I believe that the existence of an agreement can be proved by our email correspondence. I have also been in polite and civil email correspondence with the trainer (and his business manager) for the last 6 weeks but am running out of patience.

 

Unfortnately, I do not know his home address. Asking him directly for it will probbaly be met with silence, in which case I will have to employ a trace agent to try and locate him to serve any formal documents on him. hopefully, I will be able to claim such costs back in the claim but I am not certain.

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