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Capital one false advertising??


Danny27404
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Hi my 4th statement arrived with NO CREDIT LIMIT INCREASE due to one of the following Gone over my credit limit, not made a transaction or missed a payment. I phoned up and said there is a tick for all of the abv why is my credit limit not increased like promised? Anyways they said i went over my limit by £1.25 in December 18th and told to write in. I looked through my statement and there was a fraudulent transaction which is what put me over my limit and all was rectified. But capital one say that regardless of the circumstances over the limit is over the limit. Now capital 1 did not charge me for going over the limit because it was not my fault. So how do i stand now? This is advertised all over the web site and in the cca and statements that meet those 3 and you get a increase. I've pointed out False advertising/ missleading information etc but they will not wash. So do i goto to the FSA and report this? Also if anyone else has had the same experience post yourself because i will point the FSA to here to read about it and re screw cap 1 back.

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