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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help re Power 2 Power


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Today I have received a letter from Power 2 Power saying if I dont contact them within 72 hours they will call to recover £3600 debt to capital one credit card. Can they do this? or does anyone know what they say to me if I phone them. This debt is being paid monthly through a debt management plan. I don't know what I should do very worried.:mad:

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Send the threatogramme to your DMC they should deal with it. If they don't or can't then serious thought should be given to your DMC and whether they are really worth paying considering they purport to stop all this nonsense.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Firstly, you will need to send them a Consumer Credit Agreement CCA Request, the letter template can be found in the Debt Collection Library, you will need to get a Postal Order for £1 and send the letter to whoever is chasing you recorded delivery, keep the receipt & do not sign the letter. They have 12 + 2 working days to come up with an enforceable agreement, if they fail then you then send them the Account In Dispute letter, also recorded (do not sign). If you get anything post it up minus your vitals so that the experts can have a look at what if anything they send.

 

Also can you tell us when the account was taken out please?

 

Take a look at the Doorstep letter in the library also, send this too. If...IF anyone turns up they have no legal rights whatso ever to demand anything from you, just tell them to leave in words of your choice as they will be trespassing, if they refuse you call the police.

 

As for telephone calls, just refuse to go through the security questions & put the phone down or tell them to get lost & put the phone down.

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do not under any circumstances phone these cretins...send letters only...these clowns have no rights and if they do come to the door simply tell them to bu**er off...they have no legal standing at all....if they will not leave ring police tell them you have a trespasser on your property and their could be a breach of the peace....

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Hi Metalstar,

 

I assume you mean Power 2 Contact?

 

Don't worry, if they do call they will just give you a card to call Debitas. My OH answered the door so sent them away with a flea in their ear (but it was five past eight in the morning!) and they had called the day before at around half ten in the morning.

 

I just sent the doorstep letter from the library on here and they have not been back since.

 

If you can give some background details, others will come along and offer advice but you will find many Cap 1 threads on here to give you an insight to how they work.

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Firstly, you will need to send them a Consumer Credit Agreement CCA Request

 

The OP is already in a DMP so they will not take to kindly to doing what they should have done in the first instance, which is why DMC's should be researched thoroughly before resorting to their use.

 

If you intend sending a CCA request, then you would need to send this DMC packing, are they one of the free DMC's?

 

If your not prepared to go it alone, then send the DMC the letters you have received and let them deal with it, after all this is what they purport to be in business of doing!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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