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    • Just a typo change that I'd make for the last line. Maybe also add something that says "I assume you will be fully aware that you cannot rely on a clause of a contract that you do not produce."
    • Hello, Firstly, and most importantly I am sorry for your loss. I would go back to the bank with the death certificate and ask them to step in. Remind them firmly but politely that there is no limit for DD claims   Please let us know how you get on.
    • My wife is the named person to his bank account with him having Dementia being his daughter (I say named person she still is but he recently passed away and the deputyship application has now being stopped by the solicitor as it's no longer needed) We've only just got the Death Certificate so the bank will be the next step informing them. She went to the bank and explained the situation but even being his named person the bank said she didn't have the power to stop DD without any legal documents (virgin money) was the bank. She could have copies of bank statements that was about it.
    • I see you said you tried to stop the DD but it seems that didn't work. May I please ask why that didn't work? You should be asking your bank to cancel the DD and I don't see why they would have objected, hopefully you can clarify this. I agree that you should be making a claim here against your bank and ask them for a DD refund. There is no timeframes for this.
    • JK: Yeah That's correct. We left rent payment coming out of his bank account from January 2023 - August 2023 until we could find somewhere to sort out his belongings which was fine. I tried to give notice a few times from August 2023 asking for advice from Sanctuary housing how we went about this explaining his condition and that he was in a Nursing home from December 2022. I explained we don't have any legal powers to his account like POT but were in the process of going for Deputyship and that I was the named person to act on his behalf to speak with Santuary housing. I said we could provide details of his condition and proof he was now in a nursing home with date he moved in. This went ignored despite repeated attempts to contact them until a housing manager contacted us end of February 2024 and notice was finally accepted with his tenancy coming to an end March 22 2024. Although they have continued to take rental payments for the flat despite someone else living in it from the 1st April. I wasn't aware payments were still being taken till I checked his May banks statements. I had asked them to back date rental payments to August 2023 when I gave notice rather than just giving notice in March 2024 but they've ignored that bit. I don't see why they shouldn't give it back they've taken money they shouldn't have. Thanks DX, I wasn't aware we could do that for that length of time. I'll ask my wife to check with the bank this week
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Welcome Finance Default Notice


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Typically it wont post it :(

 

is it on cag? if it is can you not link the thread and say post number and we can have a look that way if copy and pasting isnt working :-|

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

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It is but I cant remember on which thread I saw it.

Any advice is freely given. Most of the advice given is information I have learnt from CAG and fellow Caggers. I am in no way legally trained, so please do not take my advice/opinion as gospel

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So you reckon I should draft my reclaim letter, wait for official official official confirmation that my account is terminated by ME and not them? As far as I'm concerned it is by me, pretty sure a judge would see it that way?

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So you reckon I should draft my reclaim letter, wait for official official official confirmation that my account is terminated by ME and not them? As far as I'm concerned it is by me, pretty sure a judge would see it that way?

 

Well grantyblade, heres what I would do and I am not saying this is what you should do, its just what I would do:

I would send them the letter saying you want a refund of all unlawful charges ie telephone calls, letters etc. as welcome have stated your account is terminated, maybe ask for the refund by cheque.

 

Then i would keep fighting regarding termination.

Any advice is freely given. Most of the advice given is information I have learnt from CAG and fellow Caggers. I am in no way legally trained, so please do not take my advice/opinion as gospel

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So you reckon I should draft my reclaim letter, wait for official official official confirmation that my account is terminated by ME and not them? As far as I'm concerned it is by me, pretty sure a judge would see it that way?

 

 

Just my opinion but if it was me....

 

Termination and the charges would be totally separate issues and Id treat them as such.

Id write regarding charges and word it so that you dont feel the account is active.

As for termination I would see what they say regarding that following acceptance letter and the letter you send regarding charges.

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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Here's a question I keep forgetting to ask

 

As I have already said, I have both a car loan( joint names with my spouse) and personal loan with welcome(only in my name) Welcome branch repeatedly tell me the accounts are linked. For example lets say the loan was in arrears but the car account was fully up to date, can they act on the car account?

 

I don't think they can but welcome have repeatedly said they accounts are linked

Any advice is freely given. Most of the advice given is information I have learnt from CAG and fellow Caggers. I am in no way legally trained, so please do not take my advice/opinion as gospel

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Ozzywizard: If that message is regarding my question

I think I may have written proff they tried to link the accounts in the notes that arrived with my SAR

Any advice is freely given. Most of the advice given is information I have learnt from CAG and fellow Caggers. I am in no way legally trained, so please do not take my advice/opinion as gospel

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It is is response to your question the answer being no. However the subject access request is a request via data protection act 1998 asking for all the information a company holds on you. This meens that for the purposes of complying to this request all your information for both accounts will be together and intergrated. However any collections or defaults cannot be sent jointly for both accounts.

 

 

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they cant be 'linked' without you signing something that states such. I too have personal loan and HP they mention please contact us regarding both accounts but other than that they arent in any way linked. they were signed separately and thats how they stay as far as I know. Agree with ozzy keep everything in writing they are very good at hanging themselves

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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they cant be 'linked' without you signing something that states such. I too have personal loan and HP they mention please contact us regarding both accounts but other than that they arent in any way linked. they were signed separately and thats how they stay as far as I know. Agree with ozzy keep everything in writing they are very good at hanging themselves

 

Thats what I thought thank you both for confirming this.

 

Nothing was ever signed saying anything could be linked so.:D

 

I have kept everything in writing since a particulary nasty call from account manager who wanted card details (told them no chance). This was prior to receiving the DN.

Any advice is freely given. Most of the advice given is information I have learnt from CAG and fellow Caggers. I am in no way legally trained, so please do not take my advice/opinion as gospel

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sent my claim for unlawful charges. Just a 14 day wait to see what they do now

Any advice is freely given. Most of the advice given is information I have learnt from CAG and fellow Caggers. I am in no way legally trained, so please do not take my advice/opinion as gospel

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sent my claim for unlawful charges. Just a 14 day wait to see what they do now

 

 

Everything crossed for you they pay up without a fight :D

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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have you wrote your letter to claim your telephone charges

Yes and letter charges, outside calls

Any advice is freely given. Most of the advice given is information I have learnt from CAG and fellow Caggers. I am in no way legally trained, so please do not take my advice/opinion as gospel

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Everything crossed for you they pay up without a fight :D

 

Thanks so do I. Hope everything goes well in your case too

Any advice is freely given. Most of the advice given is information I have learnt from CAG and fellow Caggers. I am in no way legally trained, so please do not take my advice/opinion as gospel

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Thanks so do I. Hope everything goes well in your case too

 

Thank you :)

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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I am sure i seen a copy of your letter on the thread but now i cant find it.

 

I was hoping to copy it to send to them to get mine returned.

 

I took it down recently. I still have it. I can Pm you with it if you want me too

Any advice is freely given. Most of the advice given is information I have learnt from CAG and fellow Caggers. I am in no way legally trained, so please do not take my advice/opinion as gospel

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If you can i would be very grateful

Done :D

Any advice is freely given. Most of the advice given is information I have learnt from CAG and fellow Caggers. I am in no way legally trained, so please do not take my advice/opinion as gospel

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  • 1 month later...

Update: The account was put in dispute over 14 days ago as they have not produced a credit agreement for the car.

What should I be doing now?

Any advice is freely given. Most of the advice given is information I have learnt from CAG and fellow Caggers. I am in no way legally trained, so please do not take my advice/opinion as gospel

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Anybody???

Any advice is freely given. Most of the advice given is information I have learnt from CAG and fellow Caggers. I am in no way legally trained, so please do not take my advice/opinion as gospel

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have u sent sar?

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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Yes, it was sent and has been received back- there was no credit agreement for the car

Any advice is freely given. Most of the advice given is information I have learnt from CAG and fellow Caggers. I am in no way legally trained, so please do not take my advice/opinion as gospel

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