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By ProperDribbly · Posted
Hi, So I sent Evri a complaint via the Resolver website and attached is their reply. I initially went through Parcel2go to book the delivery and apparently my case is with them ? But at least Evri have said that leaving the parcel wasn't a safe place .... Hi Andrew, Thank you for getting in touch with your enquiry regarding parcel reference T00MTA0114261807 Im sorry to hear that you have experienced a problem with this delivery and I can appreciate how frustrating this situation must be for you and your recipient. Evri's Reply.... "" I can see that you purchased the shipping label for this parcel via Parcel2Go. While your parcel was sent using the Evri network, Parcel2Go are regarded as the carrier in this situation as they provided you with the shipping label. This means that any claims for parcels which have become lost, damaged or delivered late will need to go directly to them so they can discuss the appropriate next steps with you. Here is a useful link which may assist you: Parcel2Go Help Centre: https://www.parcel2go.com/help-centre I understand that you would like to raise this as a complaint so therefore I am going to add the courier onto the non compliance list for leaving your parcel on the door step which we do not class as a safe location. Once the courier is added onto the list, the Field Manager will be fully aware and internal actions will be taken place. We will ensure going forward, your parcels are delivered to your satisfactory needs but if you do require any further assistance on this matter then please do feel free to respond back to my email. """ -
By Nurselayer · Posted
Well, turns out they can! I asked the judge if I could speak first as I said that I had serious concerns that they were going to present evidence that could prejudice the case against me and he refused this and said I'd have time to present my side of the case after the claimant had put theirs. He asked the claimant's representative to put their case and then asked him various questions about different elements of it, notably the Notice of Assignment, the absence of a proper court bundle and then Erudio's response to my CCA s.77 request. The judge asked for proof that they had responded in full to my S.77 request and when they couldn't provide evidence that they had, he ruled that the case be stayed until such point as they fully comply with the S.77 request. I did ask him to kick the case out due to the length of time that they've had to respond the s.77 request but he said that he felt that from the evidence that he'd read he thought that my defence on limitation was destined to fail and as such he would be depriving them of justice if he kicked it out. He refused to hear any more details of the arguments around limitation. I asked him to put a date where they had to comply with CCA74 by and he also refused to do this. I asked for him to award costs in my favour, and he did so. They now have to pay me £160 by 19th December. I cannot believe this is still going to be hanging over me, so not a loss but also not a win. It does feel like a loss as I truly believed this was going to be over one way or the other today. So, looks like you don't get rid of me that easily! -
The fashion retailer cuts its revenue forecasts as cost-of-living pressures hit spending.View the full article -
its for 02 to sort it out with dpd not alot you can do sadly dx -
we know northants bulk ccbc is going through a very big system change and a rename , and hane only just recently said they'd just updates case status to 4th oct, so your dq was sent after that date. if theres no update by friday i would email your dq to them. dx
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Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available
BankFodder posted a post in a topic,
We have finally managed to obtain the transcript of this case.
The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.
Frankly I don't think that is any accident.
One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.
Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.
We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
This is good ethical practice.
It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.
OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Post in Some advice on buying a used car
BankFodder posted a post in a topic,
Post in Some advice on buying a used car
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Post in Some advice on buying a used car
BankFodder posted a post in a topic,
People are still buying used cars unseen, paying by cash or by bank transfer, relying on brand-new MOT's by the dealer's favourite MOT station….
It always leads to tears!
used car.mp4
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Pizza delivery insurance
BankFodder posted a topic in Postal and Delivery Services,
Pizza delivery insurance.mp4
Parcel delivery insurance 1.mp4-
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