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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help Cout date and CCJ with charging order!!!


Worsteve
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Are the sums correct (can't remember)? Are there any charges? Does the amopunt agree with any on statements?

 

On both my MBNA (above) and the Barclays, they ask for one sum, then send a final letter after the DN, asking for different amount. In the case of the MBNA, they cut the amount by half on the Final letter. I have requested the SAR on both so we shall see what comes back. As an aside, I have accepted their unlawful recission and requested the totals as well. Since on both DN's they have Terminated the account, and the dates are incorrect. Even on 1st class post, they have not allowed the prescribed time to remedy............:D.........so they can only claim the arrears of about £3000 and not the £54000 that was originally requested! And even then they have to prove that the arrears are corrrect!:lol:

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can anyone explain to me 'If a default notice is served 'eithir correctly or incorrectly.

At what stage,or how long afterwards will the company officially terminatethe contract so that payments will no longer be accepted.

 

There is no standard unfortunately some take days some weeks some months and some never.

G

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I Am Really Confused Reading All This,... Once A Default Notice Is Issued .... What Are The Regulations For The Termination Notice. Or Is It Automatic On Being Taken Court Date

There is no obligation on the creditor to terminate at all if they choose not to. If the DN they have supplied is faulty one has to sit quietly and hope they do default. If they do not default they can issue another DN which may be correct. Once they have issued a termination with only the faulty default to rely on you will then only be liable for the arrears at the time of the issue of that DN. I trust that helps clear your confusion.

G

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Thanks Gallahad ...and well, thats good news then for me I Think .... ..apart from one small point I continued to make reduced payments using bank giro slips as I was blocked from making payments on line. I didnt quite understand that when they consolidate the debt they closed the account. This consumer credit law is quite complex, and so many details to get ones head around. I have to confess the last few weeks have been an education. Thanks to you well informed people

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Thanks Gallahad ...and well, thats good news then for me I Think .... ..apart from one small point I continued to make reduced payments using bank giro slips as I was blocked from making payments on line. I didnt quite understand that when they consolidate the debt they closed the account. This consumer credit law is quite complex, and so many details to get ones head around. I have to confess the last few weeks have been an education. Thanks to you well informed people

 

You are welcome and do try to relax a little now if you can think of it as a game of tennis and for a while at least the ball is in there court.

If I have been of assistance you may wish to tip my scales.

G

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mumdoc1.jpghi Gallahad I am not great at the 'posting up' but hope its right. and I did do it before on another thread in the consumer forum. so again hope it shows up correctly . thanks again

 

mumdoc2.jpg

Imageshack - mumdoc1.jpg

 

Imageshack - mumdoc2.jpg

 

When did you actually receive the DN and did you keep the envelope?

On the face of it the DN does not look to be faulty to me but there are others on here who are more knowledgable and may find something I have missed.

Have they terminated the account?

G

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I would check around, but according to my date calculations they are short on days to rectify. Also the statutory wording should be DO NOT they used DO NOT but I am not sure if this is a big enough thing to make a point. Also check the sum claimed, make sure the T&Cs allow them to include charges etc - if the amount claimed is incorrect it will be another point in your favour

 

NTTF

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Upon looking at the dates it would be deemed ineffective.

 

If the DN was posted on the day it was produced ( as a Court would do) then it would be deemed served 2 dyas later if posted by 1st Class or 4 days later if posted using 2nd Class.

 

If 1st class was used then it would be deemed served on Friday 26th June 2009 and you would have 14 days to pay (or remedy) the outstanding arrears which would be Friday 10th July 2009 not the 9th July as stated.

 

If 2nd class was used then it would be deemed served on Sunday 28th June 2009 and a remedy date of Sunday 12th July 2009.

 

Have a look at the link below for a more in depth look at defective DN's -

 

http://www.consumeractiongroup.co.uk/forum/show-post/post-2166205.html

 

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BUMP:D

 

not sure if you are also disputing the validity of the agreement so you would write and point out that due to their unlawful rescission , which you have accepted, would they kindly advise you of the amount of arrears that were outstanding at the time that the alleged agreement was unlawfully terminated, against which, and assuming that the agreement was a properly executed and/or legally enforceable agreement you may have a counterclaim for their unlawful rescission

 

the beauty is that they will NOT supply you with the figure because they will not accept that they unlawfully terminated- thus you cannot be expected to pay the arrears until

 

a/ you know what they are

 

b/ that your possible counter claim does not exceed the arrears

 

c/ that there is in any case a legally enforceable agreement to pay arrears to

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Well thats pretty impressive alright !! Thanks so much !! should I send them a letter soon as I am still waiting to hear back regarding my CPR 31.14 request.

do u think that I have done myself any damage by making the token payments after the account was closed ? Thia worries me a bit

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Upon looking at the dates it would be deemed ineffective.

 

If the DN was posted on the day it was produced ( as a Court would do) then it would be deemed served 2 dyas later if posted by 1st Class or 4 days later if posted using 2nd Class.

 

If 1st class was used then it would be deemed served on Friday 26th June 2009 and you would have 14 days to pay (or remedy) the outstanding arrears which would be Friday 10th July 2009 not the 9th July as stated.

 

If 2nd class was used then it would be deemed served on Sunday 28th June 2009 and a remedy date of Sunday 12th July 2009.

 

Is it not Tue 30th June 2009, as weekends do not count for postage, service of documents?

 

Have a look at the link below for a more in depth look at defective DN's -

 

http://www.consumeractiongroup.co.uk/forum/show-post/post-2166205.html

 

Perhaps DD can confirm this

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Well thats pretty impressive alright !! Thanks so much !! should I send them a letter soon as I am still waiting to hear back regarding my CPR 31.14 request.

do u think that I have done myself any damage by making the token payments after the account was closed ? Thia worries me a bit

 

no not reallly - the truth is you paid in ignorance- now you know you stop paying

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I do feel when relying on inaccurate default notices it is important to submit a witness statement to court as well. That way the judge is guided to how the documents were processed incorrectly and how it disadvantaged you.

 

i.e.

 

They didn't allow enough time for remedy

 

My uncle reg offered to pay this for me but couldn't withdraw the money until Friday. If only they had allowed more time we wouldn't be in court now.

 

I wouldn't feel confident going to court merely on a point of law.

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Hi everyone.

 

I have sent letters to Barclays and to MBNA telling them to send me the total amount for the arrears, as they have terminated my agreement with them and they did so on the back of Dodgy Default Notices...i.e. they didn't allow enough time to remedy! I have just got a letter back from Barclays stating that they do not agree to the above and cited the dates to me once again.....which was still short even by First Class.

 

How should I respond to this? Should I send to them in detail how they have failed and come up short on there Default Notice? I basically used a template from this site to state that the Default Notice was incorrect. I am also aware that the Credit Agreement with the bank is real dodgy as well.

 

How should I move forward with this?

 

Many Thanks for all your help

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I hope they terminated. If they did you can give them a blow by blow account of why your DN was unlawful. I wouldn't have told them anything about claiming arrears. if they want to claim them, they can ask for them. I don't believe in doing their work for them.

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I hope they terminated. If they did you can give them a blow by blow account of why your DN was unlawful. I wouldn't have told them anything about claiming arrears. if they want to claim them, they can ask for them. I don't believe in doing their work for them.

 

This is what they said on the DN;

http://i827.photobucket.com/albums/zz199/Worsteve/DefaultNotice001mod.jpg

 

See what you think! ;)

 

Have a beautiful Day!!

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