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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PCN from Parking Eye, Aldi Stores.


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Hi everyone, Im new to this. About a week ago I parked in an Aldi store and was there for just over an hour. It stated that I had been over the allocated time of an hour and a half and I have to pay £70 or pay £40 within 10 days and that would be that? Has anyone had any dealings with Private Eye and what should I do? Thanks:(

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Are they well know? I had a look at their website and they seem legit...how can they work like this and be allowed? Have you had experiences with them in the past then? Sorry for all the questions just annoyed and need some answers!:)

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Spend some time on all the posts here, you will a lot of people in your situation who have ignored the invoices and eventually they just go away.

 

It has been stated that 70% of people pay up when they receive these invoices, fortunately, the other 30% are wise enough to realise that a private company can not impose a penalty on anyone!

 

Who is going to stop them? DVLA sell your details for £2.50 a time and make £6million a year from it, it certainly wont be them!!

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I've spent most of the morning looking at the various posts and the common theme is IGNORE the letters and requests! So I will do that, I am just annoyed that this country lets these illegal businesses hassle people and the weaker ones will pay and not think twice. As for the DVLA what a waste of time they are!

Are you suggesting that I dont even aknowledge that I received the original letter?

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Are they well know?

 

Quote from Al27 that you have just read:

 

Parking Eye are well known scamsters

 

I had a look at their website and they seem legit...how can they work like this and be allowed? Have you had experiences with them in the past then? Sorry for all the questions just annoyed and need some answers!:)

 

Use of the Search facility on here will result in oodles of threads and messages with regard Parking Eye and other Private Parking Companies (PPC's). They all operate with the same business model - scare you into paying.

 

The advice you receive for a Invoice from any of them is the same:

 

1. Ignore

2. Ignore

3. Goto 1

 

You (or the Registered Keeper) will receive a few letters from them initially, some perhaps with red borders and wording to worry you followed by a few more from a Debt Collection Agency threatening all manner of nasty things will happen to you (none of which will) then finaly, you might get a few more from some solicitor after which they will realise your not going to bite and move along to somebody else.

 

You parked in a Free Car Park - you overstayed by an alledged period of time and denyed somebody else use of that free space at a cost of nothing therefore the potential loss to the landowner/operator was nothing. Under contract law they can only claim their losses which as we can see is - nothing !

 

Their claim for £70 or whatever they try it on for is meaningless. Aside from that the alledged contract was with the driver of the vehicle, the only means they have of contacting anybody to try and obtain money is by contacting the Registered Keeper (as the DVLA will happy take a few pounds from Parking Eye for this information) - if the Registered Keeper was not driving they have no obligation to say who was therefore Parking Eye have no one to chase - despite what they may suggest in correspondence they will send you.

 

Blagton.

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Are you suggesting that I dont even aknowledge that I received the original letter?

 

Yep - wasting your time and the cost of a letter and postage. [1]

 

Sit back and just wait for the well documented junk follow.

 

[1] If you did want to write a letter then something to your local Trading Standards and MP telling them you consider the DVLA providing your details to PPC's is not "just reason" and in breach of the DPA and finally Aldi stores telling them you will use Lidl instead might be better use of your time.

 

Blagton.

Edited by Blagton
Added [1]
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5/6 letters over a 4 or 5 month period.

 

Under contract law a party is allowed to claim any actual losses they have suffered. Your actions have cost the other party zero pounds. The amount demanded by parking eye is defined as a penalty - a punative charge - which is not legally enforceable (see Dunlop vs New Garage 1913).

 

Practically though, all the company does is buy addresses from the DVLA at £2.50 a pop and send out threatening letters. The law doesn't come into it - they just prey on motorists. Feel free to complain to your local Trading Standards.

 

This [problem] originated when the government started selling addresses to anybody who wanted them. They pocket millions each year so are happy to let the [problem] persist.

 

It's pretty obvious the current lot will be out in May (although personally I don't think much of the other side either).

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Parking Eye - definately ignore.

 

Local Morrisons carpark is run by this bunch and word is spreading that ignore works well

 

This originated when the government started selling addresses to anybody who wanted them. They pocket millions each year so are happy to let the [problem] persist.

 

It's pretty obvious the current lot will be out in May (although personally I don't think much of the other side either).

 

And will change precisely nothing as they have their expenses to fund as well :D

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Thanks for that Al27. I just emailed my local trading standards and also my MP, so will see what they advise me. Its disgusting that they are allowed to work in this way and the gov'ment actually let them do it to make money!?

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Thanks for that Al27. I just emailed my local trading standards and also my MP, so will see what they advise me. Its disgusting that they are allowed to work in this way and the gov'ment actually let them do it to make money!?

 

Lets see how knowledgebale they are then :eek:

 

You might notice that your V5 states your information may be given to anybody who asks for it and which the DVLA consider "Just Reason" (and for PPC's they do).

 

At £2.50 x however many requests the DVLA get per year the chances of anything changing are, well - you take a guess :mad:

 

Blagton

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Thanks asmodeus...is there anyone on here who has ignored Parking Eye and has a story to tell, right through to them giving up? any information would be cool to read...;)

 

Well I've ignored four of their useless invoices and the story is always the same, they send three letters, an outfit called CCS Collect send two or three letters threatening court action, CCJs, bailiffs, kidnap your dog, sell your kids into slavery, stop you getting credit for the next hundred years etc etc, then you just dont hear from them again.

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Hanley thanks for sharing your story, its much appreciated. Im just ashamed of this government to allow this to happen to people...its inexcusable...I'll await the letters and keep this updated for future people who try and get ripped off..

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