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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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5000 Lloyds staff including collection staff to be sacked


BankFodder
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Lloyds Banking Group is to cut 5,000 jobs by the end of next year.

As some of these cuts refer to temporary staff, the bank said the end result would be a permanent loss of 2,600 jobs in the UK.

A spokesman said the move would reduce overlap between divisions following the merger between Lloyds and HBOS last year.

Most of the cuts will come in its operations unit, which includes IT, collections and payment services.

"We will continue to work closely with our colleagues affected by today's announcement to help them through these changes over the coming year," said Mark Fisher, a group director at Lloyds.

 

 

"We have mitigated the impact on positions through redeployment and the release of contractors and temporary staff."

The bank said there would be a net reduction of 1,350 jobs in the operations division. Other divisions being cut back are insurance, where there will be a net loss of 940 jobs, and in retail, resulting in a net reduction of 270 jobs in mortgage operations.

'Corporate arrogance'

The Unite union reacted angrily to the news.

"This announcement demonstrates the depth of corporate arrogance within this taxpayer supported bank," said Rob MacGregor, Unite's national officer.

 

 

 

BBC NEWS | Business | Lloyds announces 5,000 job cuts

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There you are, Lloyds staff. Ths is how your bank repays loyal service.

 

Very much the same way that your bank repays loyal customers.

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Bankfodder,

 

Earlier answered a query, someone working for a bank charged with Gross

Misconduct. It's to do with e-mails, the incident happened in July, his only action was forwarding it on. But he's just been pulled up about it now. That doesn't sound right. I wonder if it's the same bank.

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My Wife has been offered redundancy at RBoS. She's been there for over 20 years. They are offering £15,000. Whcih may sound like a lot if you havn't got it- we certainly havn't. But on the scale of the money they've been chucking at 'High' execs etc its quite pathetic. In the time My wife has been there i've had 10 jobs......simply because dedication and loyalty shows nothing to these places. Employee or customer.

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I feel I should take issue with the title of this particular thread - As I understand it the HBOS staff have not been "Sacked" but are to lose their jobs through redundancy - which are entirely different scenarios. Judging by your comment in post 2 of this thread BF it suggests that you take pleasure from what is happening to these people, who are, after all, only the ordinary workers, and who, for many may end up in dire financial straights themselves, as are many on these forums.

 

Not all bank employees are the spawn of satan you know

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I read BFs comment more as a "welcome to CAG" message for the workers who will be losing their jobs.

 

Who knows what secrets they can divulge.

 

The bank has shown them little to no loyalty, so why should they not come on here and spill the beans?

The REAL Axis of evil: Banks, Credit Card Companies & Credit Reference Agencies.

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Whilst it is appreciated that tensions run high in these forums, personal insults do not help to alleviate any of these tensions.

 

Please re-read the forum rules, paying particular attention for the purpose of this thread, to sections 1.8, 3.5 (a), 3.6 and 7.

 

Link to the rules for ease of use: http://www.consumeractiongroup.co.uk/forum/forum-rules-please-read/9-forum-rules-please-read.html

 

Thank you.

 

In the meantime, several posts on this thread have been unapproved, pending review.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

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