suspended claim for JSA

[ErikaPNP]

He has one month from the date the decision was made to suspend his claim in which to appeal. Are you certain the appeal has been suspended and not terminated?

 

If it is a suspension, he should not need to reclaim and can in the meantime apply for hardship payments. To request hardship payments, he needs to complete a form called a JSA10.

 

If it is terminated, he can still appeal; but he has to show "good cause" for not signing on.

 

The jobcentre are correct in that if he is not available to sign on then he has to advise them of this in advance with a reason why, and/or if he is going away within the UK and for that period he will not be available for work. If he is unable to advise them in advance, then he must advise them as soon as possible of the reason for failing to sign on and show good cause.

 

For example if a claimant was rushed to hospital in an emergency situation - they can't vey well advise in advance that they won't be able to sign on, and can show good cause for not being there, and this can be proven

 

If a person was called on friday at 5pm and asked to attend an interview on Monday at 9am, and they are supposed to sign on at 10am....and cannot get there in time - again the person could show "good cause", and again this can be proven.

 

Being unable to sign on because of the morning after the night before is unlikely to be viewed as "good cause"

 

Failure to sign without "good cause" can result in a claim being sanctioned or terminated, and he would have signed a Jobseekers agreement to the effect that he would sign on at a specific day and time, so to be honest it is unlikely an appeal would overturn the decision - an appeal can also take several months if forwarded to the tribunal service.