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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Me + Mine Vs Lowlife and Cap One


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Hi guys, I don't really need any advice at the moment but I thought I would create a thread and keep it updated to track this problem and, if needed, get some advice in the future.

 

Again, I am dealing with this for my mother who received the following letter recently. I have already sent off a CCA request by recorded delivery and will see what, if anything, comes back. If this is my mothers account then it is at least 10 years old, if not more!! :rolleyes:

 

This is what we've received:

 

lowell.jpg

  • Haha 1

I am rarely around these parts any more. I only stop by when something has come to my attention that has sufficiently annoyed me so as to persuade me to awake from my nap and put in my two pence.

 

I am a final year law student; I am NOT an expert in law. All of my posts are just my opinion. I cannot be held responsible for any outcome whatsoever resulting from any person following the opinions or information contained within my posts. Always seek professional legal advice from a qualified lawyer.

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lol No, sorry..... I mean at least 10 years since she took it out (if it's hers).... probably only 4 years since she made a payment or something like that.

 

So I've CCA'd them and await their reply.......... :)

I am rarely around these parts any more. I only stop by when something has come to my attention that has sufficiently annoyed me so as to persuade me to awake from my nap and put in my two pence.

 

I am a final year law student; I am NOT an expert in law. All of my posts are just my opinion. I cannot be held responsible for any outcome whatsoever resulting from any person following the opinions or information contained within my posts. Always seek professional legal advice from a qualified lawyer.

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good luck folks keep us updated

 

subbing

 

ps i have CCJ against Lowell lol!!!!!!!!!!!

SBFIDO

 

Accredited Member of the CIEH

 

No more will I be bullied or harassed.

 

When informed that the call is recorded for training and monitoring I always say I don't want it used for training. :razz:

 

I always ask for the ICO registration information - they often dont have it, shame i never discuss my personal data unless I know they comply with the DPA.

 

Finally I always record calls and state at the start of there call. Although I don't have too.

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Received this back...... we'll see what, if anything, they come up with.... I'll keep you all posted.

 

Cheers all...

UF

 

scan00052black.jpg

I am rarely around these parts any more. I only stop by when something has come to my attention that has sufficiently annoyed me so as to persuade me to awake from my nap and put in my two pence.

 

I am a final year law student; I am NOT an expert in law. All of my posts are just my opinion. I cannot be held responsible for any outcome whatsoever resulting from any person following the opinions or information contained within my posts. Always seek professional legal advice from a qualified lawyer.

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That is a standard reply from Lowlifes. I would just wait and see if they come up with. If you have not received anything after 12+2 working days after they received your letter then put the Account in Dispute with another letter. Ask if you need it.

 

Cheers mate.... yeah I know.... I've seen off this bunch knocking on for a trillion times before now :D

 

I'm quite enjoying it.... I'm looking forward to seeing what they cobble together and send out :cool:

 

Cheers

UF

I am rarely around these parts any more. I only stop by when something has come to my attention that has sufficiently annoyed me so as to persuade me to awake from my nap and put in my two pence.

 

I am a final year law student; I am NOT an expert in law. All of my posts are just my opinion. I cannot be held responsible for any outcome whatsoever resulting from any person following the opinions or information contained within my posts. Always seek professional legal advice from a qualified lawyer.

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Don't you just love that bit

 

"Well we're going to really really try to follow the law, but you'll appreciate it if we break it just a little bit" :D

 

Hahaha yeah you've gotta love em hey!!

 

It's almost as good as Uncle Carter's "if you dispute liability for this debt please state your reasons and supply us with documents in support....." lmfao :rolleyes:

 

 

Cheers

UF

I am rarely around these parts any more. I only stop by when something has come to my attention that has sufficiently annoyed me so as to persuade me to awake from my nap and put in my two pence.

 

I am a final year law student; I am NOT an expert in law. All of my posts are just my opinion. I cannot be held responsible for any outcome whatsoever resulting from any person following the opinions or information contained within my posts. Always seek professional legal advice from a qualified lawyer.

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  • 4 weeks later...

Just a quick update; Have had about two further letters from Lowlife, saying that they are waiting for the documents from "their client". The last letter we received stated that they would not be sending any further correspondence until they provide the requested documents!!

 

Both letters state "when we have provided you with these documents you will be required to settle this account in full..."

 

They have about as much chance of that happening as I have of S***ting gold!!! ;)

 

Besides, who do they think they are, telling me what I will be obliged to do? Who says this? THEY DO!!! Well, I have this to say to them..... GOOD LUCK!!!

 

On the off chance they come up with something.... they will get £1 a month and count themselved bleeding well lucky for that!!!! :D

 

Nothing much to report atm, but just though I would keep the thread updated :)

 

Cheers

UF

I am rarely around these parts any more. I only stop by when something has come to my attention that has sufficiently annoyed me so as to persuade me to awake from my nap and put in my two pence.

 

I am a final year law student; I am NOT an expert in law. All of my posts are just my opinion. I cannot be held responsible for any outcome whatsoever resulting from any person following the opinions or information contained within my posts. Always seek professional legal advice from a qualified lawyer.

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  • 1 month later...

Just a little update;

 

Got a letter through a week or so back saying that because of the age of the "debt" (alleged debt!!) a copy of the "agreement" (alleged agreement!!!) is no longer available!!

 

Well I completely expected this to happen! They say they have closed their account on the matter and I will not hear from them again unless the agreement is found!!

 

I have kept the letter and have it well filed and now I am sitting back and waiting..... in 6 months time or so I fully expect we will be hearing from another dodgy company regarding this alleged debt!!

 

But so far so good; United Front & Co 1 --> Lowlifes NIL!! :p

I am rarely around these parts any more. I only stop by when something has come to my attention that has sufficiently annoyed me so as to persuade me to awake from my nap and put in my two pence.

 

I am a final year law student; I am NOT an expert in law. All of my posts are just my opinion. I cannot be held responsible for any outcome whatsoever resulting from any person following the opinions or information contained within my posts. Always seek professional legal advice from a qualified lawyer.

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