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    • Did you ever think of walking away? Become bankrupt and in 12 months it'll all be behind you. My feeling is that you may well get nothing from the sale of the property anyway. Going by the date this thread started it looks like eight years of arrears, lender's costs and receiver’s fees on top.
    • Just to clarify - I make use of evening legal clinics. It is not always possible to see a lawyer (they have limited time and days/week).  This means questions one has may never get answered or there's weeks between follow-ups.   To be really clear - I am representing myself; I am playing at being lawyer/ barrister - which means I take help wherever I can get it (and then research it thoroughly). Ae - a judge in a recent hearing pointed out the receiver is not part of my current proceedings - and suggested I have a separate claim v the receiver. Disclosure has presented damning evidence v the receiver  The receiver against whom I have a complaint is not part of the receiver governing body.   The receivership is in 2 names - a joint one.  My complaint is directed at whom I was told is the lead receiver.  The other named receiver IS a member of the governing body.  But he has now left the company.  And the lead receiver has retired - but is still a working consultant on my case.   All the evidence shows it was the 'lead' receiver who was doing all the  work/ the misbehaviour.   But if the appointment was 'joint' would I make a complaint against them both?    I am sure that wouldn't go down well with the other receiver who is at the beginning of his career. The law is very much against borrowers.   But the evidence against this receivership is crystal clear.   I just don't know how and to whom to complain.   The places I've tried so far don't offer much transparency       
    • Ok, noted, thanks again. I'll share details of every communication received just to make sure.
    • Yes. I sent back the PAP form stating they hadnt supplied the correct paperwork and that pdf is what they sent back
    • have you responded to the letter of claim?
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Welcome - PPI added to my loan


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Can you please pm me or post what they said? (I'm just being nosy lol)

 

I sent Welcome a letter to make sure that they realised it was £10 included etc, you never know.

 

I've had no SAR stuff from Direct Group, Aviva or Welcome. No CCA from Welcome yet, they received it on the 23/06/09, so they have a while yet I suppose!

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Had a letter waiting on me when I returned from work . . .

 

"I have investigated the issues raised and respond as follows. Although we do not agree with your assertions, I have a gesture of goodwill, decided to refund the full PPI policy plus associated interest to your client, in full and final settlement of the matter"

 

The letter goes on to calculate that I am due £1600 odd and it will be rebated to my loan if accepted.

 

Too bloody right they'll offer it back, I never took it out in the first place!!!!

 

I have not worked out what they owe in PPI, but the timing is convenient, when they would have received a letter on Thursday querying the lack of clear answers to my numerous concerns, and my intent to escalate to the revelant regularitory bodies . . .

 

I obviously will not sign this form, as they are probably trying to get me to waive some rights etc.

 

Any ideas?

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you need to work out what the total cost of ppi, interest you have been paying up to date on the agreement

 

all deducted from when you took out the loan

do a new agreement, then add all your repayments so far

 

dont let them just take off the ppi

 

the interest payments on it also

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welcome/direct group and norwich union are very worried over undeclared commission payments

 

that alone will right off the agreement if proved

 

no wonder they are eager to settle considering the grief you have been giving norwich, sorry aviva

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I will look into my amount PPI made, they have showed their calculations as including interest. . . obviously I wouldn't trust theor calculations lolThanks for the help with this, I am still spending hours reading through various threads on here at the minute, to get up to speed on it all. I have to say this is a brilliant site, with loads of info on it, and a lot of helpful people. As you can probably guess I'm new to this game.It is only fair that Welcome are getting a good slap from Aviva etc, because it will be damaging their image. I personally will not give Aviva any business, if they condone and follow business practices like Welcome do.It will be interesting what the Welome, DG & Aviva SAr's turn up.

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postggi..... hope you may be able to give me some more advise please regarding claim on PPI received letter from DG stating that they will not pay out because of pre-existing medical condition, this was never explained to me at time of signing and am getting calls from local branch of welcome who are stating that it is very serious and if I cannot afford to pay full monthly payment they will have to re-write loan for smaller amount but would need payslips and income and expenditure details before they could do this and the arrears would mount up, firstly can I cancel PPI and reclaim to offset loan and can they make me re-write loan, any help would be very grateful as this is really stressing me out with all the intimidating phone calls from them

 

many thanks

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to save hijacking this thread,

can you start your own as not to confuse

pm me the reason why direct group said no

 

what pre exsisting condition

 

its ok, i know how these cretins operate

 

allways able to help

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Would I be right in saying that an offer of PPI repayment cannot be made on the condition that you close your complaint (including complaints about data protection etc, not just PPI)?I'm going to write back today just to clarify with them, I also might take a PPI repayment by cheque, rather than off the balance. They had said due to the status of the account it would come of the balance . . . The status is that I have been looking for a settlement figure for 2/3 months now! They still haven't provided a statement of the charges on my account.It's amazing when you ask for what the settlement amount, they always expect you to make an offer, a blind offer at that!

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Does anyone think the offer of generousity, is setting me up to sign a Full and Final Settlement, so that they can sell the debt on when their ship sinks?It is crazy to think, if I hadn't researched recently on the net and found this forum, I'd be none the wiser, struggling with them and their "representatives". . .

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  • 1 month later...

Ok bit of an update . . . Welcome had sent me a letter to say the representative in question would not be dealing with my account again, and they acknowledged my Harassement letter . . .

 

So few weeks ago, got a missed call from the local office, and a "we've been trying to contact you letter" from the office signed by that rep!

 

Got the SAR back, in form of a statement and a copy of CCA.

 

They didn't reply to my CCA at all!

 

Direct Group sent me back the £10 and said they had passed details to Aviva, just popping a nice letter in the post, to inform them that SAR's are mandatory . . . nice try DG lol

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stick at it unwelcome

that sar to dg went like a hole in the head

how dare they try and pass the buck to aviva

 

remember

 

the sar starts from when dg signed for the sar

just because they bottled it and sent it to aviva means nothing

 

 

tick tock

tick tock

 

and remind dg of this with the template for ignoring your request and they are in default

 

go get em

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Thanks for the reply PostGGI. . .

 

I suppose they they assume that everyopne is stupid, when they received it, and "passed on my details to Aviva" first time round I informed them that the SAR to them still stood.

 

I have said in my letter than in the next 14 days, should I not receive the information, that I will do directly to the Information Commisioner. They are obviously up to their necks in it with Welcome, judging by the responses (or should I say attempts at dodging)

 

Welcome had offered me £1600 odd gesture of goodwill about the PPI, it seems to have got forgotten about now, I asked if this meant a F&FS of all my compaints, and also stated that I'd have it in cheque if I agreed to a final figure, not off the balance.

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I sent the letter to DG on Tuesday,and received an SARpacktoday (Thursday), funny when they have a push they can do it.

 

The stuff they have posted wasprinted out on the 23rd June, why did they not post it then? lol

 

They included one email, and the letters which welcomewould havepostedme on starting the PPI,hadI have actually ticked the box myself and wanted it(policy schedules etc).

 

I'll have to give Aviva a push now too, as they are well overdue also.

 

My local rep (that I have in writing that he won't deal with my account) was phoning me (despite the acknowledgement of tele harrassment letter).He left me a voicemail looking to discuss my account. How stupid are these people????

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