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    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
    • I cannot locate anything in my paper work that states 2 payments were made? Perhaps you could point this out? In reply from IAS it states "The ticketing data has been attached" nothing was sent to me. I made a response to the IAS all this was done online
    • Thanks again for your responses. The concern I have here, is that freeholder of the land (a company, who presumably would have been the ones to have initially instructed PPM to manage the parking here), will have proof of exactly how long the vehicle was on site for, as the driver was meeting operatives from that company on a separate matter. On this basis, if the matter was to get to court, I feel all the other technicalities about signage, size of signage/font, lack of start/finish times, will not be enough to have any case dropped? This PCN was brought up to the freeholder but they have advised that PPM will not waive this charge. 
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Advice needed on a PPI claim...please


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Hi,

just had my 8 week response through from my lender stating that they did not sell the PPI to me and a broker did so they accept no liability.

 

I did go through a broker for the loan and there was a section filled in on their priority application form with regard to repayment protection and they were the ones who sold me the product. However there was a subsequant insurance application form direct from the lender that I had to sign (the amounts for the insurance were filled in after we returned it !!) and return.

 

The financial aspects of both forms bare no resemblance to each other, on the brokers application it was listed as a separate monthly payment yet on the lenders form it was stated as a capital sum which it eventually turned out to be, front loaded onto the loan.

 

I have argued with the lender that whilst it was stated by the broker that I had to have the insurance or the loan would not be granted they had a responsibility to ensure that the PPI was appropriate (HMG so no issues there), they had to explain full cost and all the other reasons etc etc etc and that what was eventually sold to me was not the product offered by the broker but the product sold by the lender.

 

Who do you think is responsible in this situation and who should I be chasing ?

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Hello hsbclinkdcms,

 

Hi,

just had my 8 week response through from my lender stating that they did not sell the PPI to me and a broker did so they accept no liability.

 

I did go through a broker for the loan and there was a section filled in on their priority application form with regard to repayment protection and they were the ones who sold me the product. However there was a subsequant insurance application form direct from the lender that I had to sign (the amounts for the insurance were filled in after we returned it !!) and return.

 

The financial aspects of both forms bare no resemblance to each other, on the brokers application it was listed as a separate monthly payment yet on the lenders form it was stated as a capital sum which it eventually turned out to be, front loaded onto the loan.

 

I have argued with the lender that whilst it was stated by the broker that I had to have the insurance or the loan would not be granted they had a responsibility to ensure that the PPI was appropriate (HMG so no issues there), they had to explain full cost and all the other reasons etc etc etc and that what was eventually sold to me was not the product offered by the broker but the product sold by the lender.

 

Who do you think is responsible in this situation and who should I be chasing ?

 

If your PPI appears within your Consumer Credit Agreement then whoever the Agreement is with is the one to chase. This is happening a lot separate broker so the creditor blames broker and broker blames creditor. It is the Agreement document that is important you will no doubt find the CCA will have the details of the loan and the PPI that has been attached on the same agreement.

 

Can you give details of the creditor and broker please?

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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Just a little more info on this;

 

On the initial priority application form from the broker it states;

 

REPAYMENT PROTECTION INSURANCE (please tick appropriate box if required)

Life, redundancy, accident & sickness cover £51.53 per month for 1st applicant (followed by a box with a 'Y' typed in).....for 2nd applicant (box with a 'Y' typed in and subsequantly NO scrawled across in biro by persons unknown after it had been returned)

 

On the lenders application form it states them as the agent.

 

1st customer name ?????? Address ??????? Age ??????

2nd customer name ?????? Address ?????? Age ??????

 

INSURANCES

 

Creditcare 1st customer (manual tick in box completed after we signed and returned) 2nd customer (empty box) Joint (empty box) Premium £3900 (filled in after we had returned this application)

 

It was the lenders insurance that applied to the loan, quite clearly there is no correlation between the insurance offered by the broker and that which applied to the loan, the sets of figures and the monies quoted bear no resemblance to each other at all.

 

So who should I be chasing ???

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It would help if you could post up your a copy of your agreement but with all personal details removed signatures, sort codes, account numbers, names, addresses etc but leave in the figures.

 

Is your lender/creditor hsbc?

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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Hi Alanalana, thanks for the response, I was typing my next post when you replied.

 

The agreement is unregulated and it states;

 

YOU HAVE APPLIED FOR OPTIONAL CREDIT INSURANCE COVER THE BENEFIT OF WHICH HAS BEEN EXPLAINED TO YOU. IN THE CASE OF JOINT APPLICATIONS IT IS SPECIFIED THAT ONLY hsbclinkdcms HAS THE BENEFIT OF OPTIONAL CREDIT COVER IF TAKEN UP.......this is all that is stated about PPI on the agreement.

 

The facts are that nothing other than 'take the insurance cover or no loan' was said, nothing about true cost and a whole host of other reasons etc etc there isn't even any mention on the agreement of the figures involved just a capital sum.

 

They are saying we didn't sell this to you and you are claiming miss selling so go to the broker who sold you it. The point I made in my second post is that it was clearly their insurance (figures and payments) that was used so they must be liable ??

 

Do you think I should go to the FOS about the lender, if this fails would I get the second bite at the broker ??

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Hi Alanalana, thanks for the response, I was typing my next post when you replied.

 

The agreement is unregulated and it states;

 

YOU HAVE APPLIED FOR OPTIONAL CREDIT INSURANCE COVER THE BENEFIT OF WHICH HAS BEEN EXPLAINED TO YOU. IN THE CASE OF JOINT APPLICATIONS IT IS SPECIFIED THAT ONLY hsbclinkdcms HAS THE BENEFIT OF OPTIONAL CREDIT COVER IF TAKEN UP.......this is all that is stated about PPI on the agreement.

 

The facts are that nothing other than 'take the insurance cover or no loan' was said, nothing about true cost and a whole host of other reasons etc etc there isn't even any mention on the agreement of the figures involved just a capital sum.

 

They are saying we didn't sell this to you and you are claiming miss selling so go to the broker who sold you it. The point I made in my second post is that it was clearly their insurance (figures and payments) that was used so they must be liable ??

 

Do you think I should go to the FOS about the lender, if this fails would I get the second bite at the broker ??

 

I am still no clearer as to who your lender/creditor is IE what company name is on the Consumer Credit Agreement?

 

That is who to claim from, not the broker.

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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Hi sorry for the delay (a slow typer !!)

 

The company I am dealing with is now CITI but was Future Mortgages.

 

Future Mortgages are listed as the insurance agent on the second insurance application form (the insurance that applied to the account) and are on the agreement as the lender.

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The company I am dealing with is now CITI but was Future Mortgages.

 

Future Mortgages are listed as the insurance agent on the second insurance application form (the insurance that applied to the account) and are on the agreement as the lender.

 

In that case IMO you should claim against Future Mortgages..

 

You can find more information on the company in here...

 

http://www.fsa.gov.uk/register/firmSearchForm.do

 

Just type in the firms name and hit the submit button all the info will come up and everything in red is a link to more in depth information.

Basic details for:

 

306086 - Future Mortgages Limited

 

Current status: Authorised

Effective Date: 31/10/2004

Tied Agent:

Undertakes Insurance Mediation: Y

Registered under Money Laundering Regulations:

Address: Citigroup Centre

Canada Square

London

E14 5LB

Phone: 44 020 8636 3926

Fax: 44 020 8636 3926

Email: [email protected]

Website:CitiFinancial - Citibank

Notices: Unable to hold client money.

 

aa

Edited by alanalana
text and link added

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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You're welcome good luck;)

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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  • 6 months later...

Hi all been a while but I've just had this response from the FOS;

 

I am sorry to have to tell you we are unable to investigate your complaint about CAP 1 because the event you have complained about (the sale of your PPI) took place on a date before the sale of insurance policies by this firm became covered by our jurisdiction and the transitional arrangements in place that can extend our jurisdiction in certain circumstances do not help in this instance.

 

However, I am presently investigating the possibility of raising your concerns with the underwriter of your policy, i.e. the insurance company who actually provided the cover under the policy. It would be helpful if you could provide us with any information you have on the underwriter of the policy, This may include copies of certificates of insurance or policy documents. Please send any documents you may have to me at the above address.

 

Unfortunately, I am unable at this point to give any indication as to whether the underwriter has (or is willing to accept) responsibility for the sale, but I will keep you updated on a regular basis with any progress we make.

 

Anyone any ideas with this, what's going on ? What can I do etc.

 

Thanks for looking.

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It is true that if you bought your policy before 31 January 2005, then the seller may not have been regulated by the FSA. It is only companies that are regulated more widely by the FSA – banks, building societies, insurance companies – that will have been covered by the FSA before then.

 

If the seller was an insurance broker or some other seller, such as a car dealership selling PPI alongside finance agreements, then the sale of PPI would not have been regulated before January 2005. But you may still complain to the FOS about PPI sold before then if the complaint is about a claim - where the policy does not pay out when you think it should do.

 

In this case it is the underwriters - the insurance company deciding your claim – that you are complaining about and these companies will have been regulated.

 

You may even be able to claim that a policy sold before 31 January 2005 had been mis-sold if you can show that the terms of the policy contract were unfair – again it would be the underlying insurer that you would complain against..

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OK thanks, that is obviously what I'm going to have to do as far as the FOS is concerned now...the problem now is trying to find out who the underwriters were !!

 

There was a broker involved that have since bee bought out by Cap 1 so I suppose my next step is them even though I had a nil return as far as the insurance policy was concerned on my SAR last year...ahh well !!

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TRY THIS

 

 

Dear Sirs

 

Account number

 

I write with regards to the above account with your organisation.

 

I respectfully request that you provide me by return a copy of the credit agreement which bears my signature. I require this as i have reason to believe that there may be discrepancies within the agreement which may leave it improperly executed.Additionally i require the underwriting sheet or other document showing any commissions paid to you by the broker or by you to the broker

 

(If you have any other reasons why you need the agreement such as misselling of PPI Add it here)

 

obviously if the agreement is improperly executed i would be entitled to ask the court to consider the agreement and make a declaration of the rights of parties to the agreement.

 

I must stress this request is NOT made pursuant to section 78 Consumer Credit Act 1974 but is made pursuant to the Civil Procedure Rules ( Pre action protocols and Part 31.16) and therefore unsigned copy will not suffice, only a copy of the original contract in its unaltered form will suffice in these circumstances

 

Please confirm if you still hold a copy of my signed agreement and that you will provide me with this document.

 

I do not view this as an unreasonable request given that by supplying the document which i have asked for it will allow me to assess if my case has merit and will help to resolve matters possibly without the need to involve the court and will undoubtedly save costs on both sides

 

I look forward to your reply and wouyld ask for a response by 4pm on XXXX Date ( Give 21 days to respond)

 

Regards

 

 

 

xxxxxxxxxxx

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