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    • whitelist your comment isn't very helpful. Advising people to get advice from two different places is possibly the worst advice you can give in a situation like this.
    • Ok I'm up to speed. I really need to know when your court date is, that is very important. I also need to see a copy of your transfer notice which allocated it to your local county court please.
    • Thank you for your feedback and for taking the time to review the documents. I apologize for any confusion and for not providing a complete story earlier. Let me address your questions and provide a clearer chronology of events: • Purchase Date from Amazon Germany: June 12, 2020 • Item Failure Date: May 2022 • Notification to Amazon within Warranty Period: June 2022 • Return Arrangements to Amazon: The agent from Amazon emailed me the request to send the item back. • Issues with Warranty Period: When I raised the issue of the lost parcel with Amazon, they mentioned being out of the warranty period, even though they had previously initiated the return process. It seems the date had passed, but that wasn’t the case. I initiated the return within the warranty period (before June 12, 2022), but the return hadn’t generated a label (it needed to be sent abroad). So, I contacted Amazon, and they instructed me about the process on June 26—handling everything myself and the cost to be reimbursed later. • Choice of Interparcel: Interparcel was one of the few couriers/brokers that would ship the item to Slovakia. • Involvement of parcel2go: I used "The Evri International" service, which is operated by Parcel2go.com Limited (company number 02591405) under the Evri brand. This led me to decide to go after them. I realize the importance of answering the questions and apologize for any oversight. Here are the additional details and clarifications: • Witness Statement and Court Bundle: I haven't prepared these, as I wasn’t aware they were needed. • Mediation: I did attend mediation; however, Parcel2go rejected all my claims. I understand the gravity of possibly having to abandon the current case and pursue Interparcel or Evri directly. Your advice is invaluable, and I will provide any further information required to help assess the situation and determine the best course of action. Thank you again for your assistance.
    • Did as advised no ccj at all is showing up also paid for trust online just to make sure and nothing there either Thanks everyone for help and advice  It is much appreciated xx  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Housing Benefit - first payment to landlord


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First payment was made to landlord. The rules seem to say that this happens when there is a delay with first payment. Landlord is very unhelpful and has returned the cheque to the Council. My rent has not been in arrears as i found money through credit (ouch!).

 

Council has said they will issue first payment to me if 1) the landlord returns the cheque and 2) i provide a letter from the landlord saying my rent has not been in arrears.

 

I've replied saying landlord won't help and make a statement that rent is not in arrears and explained why. And sent them one of the threatening letters from MBNA to support the fact I had used credit! I also said I didn't think it reasonable that It should also depend on the landlord returning the cheque as that is out of my control.

 

I also read that the first payment should be sent to me to pass on to the landlord but they addressed it to them.

 

If they say no how can I progress it?

 

If the landlord was helpful it would be easy. I undertand why HB would like the first cheque back - but they could always stop it.

 

 

NB. the HB people have been quite good so far.

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Hello,

 

I am a landlady and have in the past had tenants who have been on HB.

 

Normally when you fill in the application form for HB there is a box for you to tick to state weather you want the HB paying to you or to be paid direct to your landlord. The HB Dept then follow your instuctions.

 

The HB Dept will know if the cheque has been cashed and if not can put a stop on it of you ask them to. Also if your landlord has cashed the cheque and shouldn't have then the HB Dept can either chase the payment from him or reduce what he owes them from any future payments they make to him on your behalf.

 

If the HB Dept are being helpful like you say and the landlord is being awkward then ask the HB Dept to write to the Landlord on your behalf asking for the info that they require. At the end of the day if your Landlord wants his rent then he should do as they ask.

 

Hope this helps.

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With it being a new claim (I'm guessing this from it being a first payment) are you not on Local Housing Allowance rather than HB? Any new claim since April 2008 which is made to a private LL should be on LHA.

 

If this is the case unless you are counted as 'vulnerable' payment will always be made to yourself, LL can apply to have it paid directly to them as long as you are 8 weeks in arrears.

HB claimants havent been able to request the payment is made direct to the landlord for quite some time.

 

Peeps may be able to give more help if its known whether you are on HB or LHA

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