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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mandy27 v HSBC **WON**


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Thanks Pete.

 

I received Notice of Transfer of Proceedings (N271) on 8th May with the order that an AQ be dispensed with in this case unless the district judge at the court of transfer orders otherwise.

 

I then received Notice of Allocation to the Small Claims Track (Hearing) N157 form with a hearing date of 30th July and the standard directions to present docs 14 days prior to the hearing.

 

I've sent a chaser letter to D&G and will continue to do so every 10 days, I'll also send the letter and draft directions as suggested and see what happens.

 

Thanks again

 

Mandy

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My court bundle is due opn 16th July. Court date 31st July. I just wondered if it is reasonable to claim the cost of printing/photocopying the court bundle should me claim be successful (getting nervous now).

 

My printer at home is really crap, I have printing and photocopying facilities at work but they are really strict on personal use, I think photocopying 200 pages 3 times is pushing the boundaries a little too far. Despite that I am 7 months pregnant and the thought of standing over a photocopier for 2 days makes my back ache.

 

I was thinking of taking everything to a copy shop but the cost I guess is likely to be between £60 - £100. Is this the sort of thing I can claim as costs if I win, will the judge thing I am being cheaky.

 

P.S I haven't been on for a while, how are claims going generally these days?

 

Thanks in advance

 

Mandy

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My court bundle is due 16th July, court date 31st.

 

Can I claim costs such as printing/photocopying if my claim is successful?

 

My printer at home is crap, I don't have a photocopier. I have printing and photocopying facilities at work but they are strict on personal use. I think printing/photocopying 200 pages 3 times is pushing the boundaries a little. Plus I'm 7 months pregnant and just the thought of standing over a photocopier for 2 days gives me back ache.

 

I'm thinking about taking everything to a copy shop but I guess the cost is going to be between £60 - £100. Can I claim this as reasonable costs if I win or will the judge think I'm being cheaky?

 

I haven't been on here for a while, how are claims going generally at the moment. I'm getting really nervous and have thought about just jacking it in but the £300 will come in really handy for the baby which is pushing me on. How much will it cost me if I loose, we've got so much to buy for bubs I can't really afford to loose.

 

Thanks

 

Mandy

 

xx

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You can claim for wasted costs after your claim is settled. I don't think it will cost you £60 but I could be wrong. Claims are generally being settled when dg receive the bundle so this is really the last stage of your claim. Do you not have a relative or friend who may help you out?

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Hiya Mandy, there is no facility in the fast track county court system for a judge to award costs at time of judgement and as you wont be going to court anyway I Doubt DG Solicitors will add your costs to their offer.

 

You could ask for a wasted costs order when your claim has been settled but the value of any money awarded will be up to your judge, if he awards anything at all.

 

pete

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Thanks Pete

 

Do you think it would be worth writing to DG again as I am doing so anyway and suggesting that I will be reserving my right to claim wasted costs in relation to preparation of the court bundle should they then settle to see if I could get them to budge?

 

I work for a local authority and would risk losing my job if I used work resources even out of office hours. I don't know anyone with home printing/photocopying resources that I could use so it looks like a copy shop is my only option. I guess DIY in the copy shop would keep the cost down but I don't relish that thought being the size of a house and with swollen ankles.

 

Might just have to swallow this one in order to see the rest of my money.

 

Thanks for the advice though.

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Thanks again Pete, will give it a go and let you know what kind of response I get back, if any, so far I've had nothing to all my chaser letters.

 

Thanks Freaky, we've currently got a Cannon which appears to drink ink cartridges at a rate of knots (not cheap to replace either), will get a quote first and then perhaps buy a new printer instead!

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i bought a samsung ml-2010 laser printer from ebay for £40.00 22pages a min so all my 260 pages took about 15mins then i took my 1 copy of bundle to a printers and they duplicated it and bound the 3 copies total cost £90.00 i have reciepts for everything including postage doubt on my wasted cost order i would get printer cost back but it will come in handy for the next claim.

 

but freaky is right just buy black ink there are a few plces on the net that sell cheap black ink have a nose round.

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Hey guys!

 

Well my court bundle is getting there, I managed to find a very helpful friend with great printing/photocopying resources to help me, so no exorbitant copyshop charges and the prospect of a wasted costs claim! Yay!

 

I have a question about the standard letters banks send out informing you of a charge. I never received any. I was informed of the charges I am claiming for simply by my charges summary at the front of my monthly statements. I am claiming for 3 lots of £100 which were taken from my account over 3 months. As I say, I never received a letter from the bank. Has anyone else come across this?

 

Obviously I have explained this in my Statement of Evidence and I have provided copies of the charges summaries.

 

Also, can anyone provide me with the link to the Austrailian Default Charges report by Nicole Rich, the links I've found so far take me somewhere completely different. This is the last thing I need for my bundle.

 

Thanks

 

Mandy

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Sorry, I'll use this thread from now on. I'm still getting used to this forum thingy!

 

No I clicked on the link and it took me (edit)which is a site about domain names, website hosting, website design and search engine marketing. Am I doing something wrong?

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when I click on the link, it did the same to me.

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

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