Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

SB100 v HFC - is this default compliant? Court/Restons ***WON***


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5119 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Not yet.. I have a decision to make following a phonecall I just received from a very nice lady as Restons.

 

They're discontinuing.

 

The question is, will I agree to a consent order that each party bears their own costs...

 

Undecided at present.

Link to post
Share on other sites

  • Replies 611
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Not yet.. I have a decision to make following a phonecall I just received from a very nice lady as Restons.

 

They're discontinuing.

 

The question is, will I agree to a consent order that each party bears their own costs...

 

Undecided at present.

 

I would contact the court and find out if restons have advised them

 

if not i would ATTEND tomorrow just in case

Link to post
Share on other sites

Not yet.. I have a decision to make following a phonecall I just received from a very nice lady as Restons.

 

They're discontinuing.

 

The question is, will I agree to a consent order that each party bears their own costs...

 

Undecided at present.

 

Hi SB

 

Although Restons have previously discontinued a case against me as you know, I wouldn't consider myself an expert on all the angles of discontinuation. For example spamalot is presently objecting to a discontinuation by Marlin/Phoenix/MC because she wants to take things further.

 

However, my non-expert advice would be to ignore their request as they seem to be trying to avoid paying your costs (having had to fork out costs for several other CAGgers after discontinuing).

 

Let them discontinue of their own volition and hopefully you will be in for a tidy amount in costs payable to you! ;)

 

why are you asking for an update?

 

i am sure SB said the hearing was on Friday

 

(perhaps i have got it wrong)

 

spoke too soon- there he is!!

 

Hi DD

 

I was just trying to hint to SB to reveal something which he had told me (understandably) in a PM. ;)

 

Looks like another result for CAG is imminent!!! :D

 

Cheers

Rob

Edited by robcag
Typo
Link to post
Share on other sites

Hi SB

 

I've spoken to the court and they haven't received notice of discontinuance yet.

 

I don't think they'll do it until we agree on the costs issue.

 

As I said in my PM. it might be worth checking with the court again later.

 

Sometimes (usually?) the court answers the phone right up until 5:00pm even if their office is closed to visitors in person.

 

I think they realise have no option but to discontinue, the costs issue is just a face-saving/damage limitation exercise, call it what you will.

 

As DD has said above, be ready to attend the court and as he says, they may send someone along to make a last-ditch attempt to frighten you into agreeing to something before throwing in the towel.

 

Personally I'd ignore everything they've said in their letter and phonecall (except about discontinuing of course!), and anything which they might say tomorrow.

 

They're gasping their last breaths, so let them. Just feel pleased with yourself that they're beaten. :)

 

Cheers

Rob

Edited by robcag
Typo
Link to post
Share on other sites

Hi SB

 

I hope I'm not jumping the gun, but this is the sort of thing that Restons are trying to avoid;

 

 

And now I got the costs cheque

cheque.jpg

 

 

See what I mean? :D

 

I hope you've got your schedule of costs well prepared! ;)

 

Cheers

Rob

Link to post
Share on other sites

That little cheques was mine, dont listen to their waffle, they brought the action, messed up and now want you not to have costs. Imagine if boot was on other foot, they wouldn't say goodbye to their costs. Go to court, you've done the preparation work and let them withdraw at court.

Good luck. Restons were emailing me late into the night before the trial to get me to settle.:D

Link to post
Share on other sites

That little cheques was mine, dont listen to their waffle, they brought the action, messed up and now want you not to have costs. Imagine if boot was on other foot, they wouldn't say goodbye to their costs. Go to court, you've done the preparation work and let them withdraw at court.

Good luck. Restons were emailing me late into the night before the trial to get me to settle.:D

 

Hi FB

 

Exactly! I couldn't have put your description of the repeat situation here with Restons better myself!

 

You soon sniffed the image of your cheque out! :D

 

 

 

I haven't signed their consent order as they sent this with it. Spoke to the Court and they hadn't had it so asked me to fax it over...

Consentorder004.jpg

 

IMHO I wouldn't recommend that you sign anything that Restons want you to sign if it means letting them off the hook with anything (costs here) or gains something for their client (the partial payment of the alleged debt).

 

Anyway, it now appears the discontinuance is not reliant on the consent order, Restons were just trying it on as previously stated! Just be glad you didn't sign it.

 

Now go get your costs!

 

 

 

Happy Days :D

 

Yes indeedy! :D

 

 

 

And don't forget to keep that 'Notice of Discontinuance' very safe SB.

 

Cheers

Rob

Link to post
Share on other sites

Hi SB

 

I understand at least a couple of posts in this thread (1 each of yours and mine) have been unapproved, but with your interests in mind. As people have probably noticed these were the ones which showed the Notice of Discontinuance.

 

However, my opinion remains the same, I wouldn't sign anything that Restons have asked for. They are just fishing for anything they can get out of you, or deprive you of your costs.

 

Cheers

Rob

 

UPDATE: Posts now re-approved due to how events unfolded - Thanks supasnooper!

Edited by robcag
Link to post
Share on other sites

Your confidence gives me confidence, and when they see the size of the files, and the amount of post-it tabs, they'll realise I've earned my costs.

 

I'm guessing that if they argue I merely suggest we let the DJ decide?

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...