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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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mollymoo V Lloyds **WON**


mollymoo
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cheers.

 

 

do you think it would do any harm if i phoned SCM to see the latest on my money???

 

i sent the form back last week saying i would accept their offer but with no conditions.

i keep checking my bank account every 5 minutes and it is annoying me.

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cheers.

 

 

do you think it would do any harm if i phoned SCM to see the latest on my money???

 

i sent the form back last week saying i would accept their offer but with no conditions.

i keep checking my bank account every 5 minutes and it is annoying me.

 

It'll do no harm at all to phone SCM; they may refuse to talk to you about it but it won't cause any harm.

 

Pete

I will not make any deals with you. I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own. Number 6

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:) Having sent the form back last week, signed but with the conditions crossed out, i called them yesterday to see what was happening.

 

I was told that there was no sign of my letter and that if i wanted to fax a copy over and they would have a look at it (this was a Miss Lewis)

 

I sent the fax yesterday at 11am, phoned at 2pm to check they had it and was told the money would be in my account within 7-10 working days.

 

It went in less than 24 hours later and i have just been late night shopping!!!!!

 

HAPPY DAYS!!!!!

:) :) :) :) :)

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How do i donate????????????

 

can someone please move my thread to the "won" section.

 

also, do i need to let the court know??????

 

and will i get written confirmation from SCM or Lloyds to say the case is settled??

 

the money is in my bank but i have had no written confirmation.

is this normal??

 

pleeeeeeeaaaaaaaasssssssse can someone help.

 

mollymoo

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How do i donate????????????

Click the grey bar at the top left of the screen just above the green Martins money tips logo

can someone please move my thread to the "won" section.

Yes, I'll get a mod to do it for you

also, do i need to let the court know??????

YES!!!! Thats important. If you want a letter let me know

and will i get written confirmation from SCM or Lloyds to say the case is settled??

No

the money is in my bank but i have had no written confirmation.

is this normal??

Yes.

pleeeeeeeaaaaaaaasssssssse can someone help.

 

mollymoo

 

Well done Molly!! Woohoo!!!!!!!!!!!!!:D

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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You

The Court Manager

Your County Court

Courts address

** December 2006

Dear Sir/Madam,

You v Lloyds TSB Bank Plc

In the ***** County Court

Claim No: ********

I write to inform the court that the claim as detailed above, in which I am the claimant, has now been settled in full by the defendant. As such, no further action is necessary in this claim.

I wish to apologise to the court for the wasted time spent processing and managing this claim, but would like to add that I made numerous attempts to resolve the matter before the commencement of litigation, which were each time rebutted or ignored by the defendant.

It is submitted that the defendant had no intention of defending this claim, and I think it reasonable to infer that filing a defence was solely an attempt to dissuade me from pursuing my legitimate right of seeking a judgement from a court. The pattern of the hundreds of cases settled by the banks in identical circumstances would seem to support this contention.

Yours faithfully,

 

You

 

Last paragraph is optional. To be honest it does'nt matter exactly what you write, so long as you inform the court that your claim is settled.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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