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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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mollymoo V Lloyds **WON**


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Hi all,

 

I am a little way behind some people as i have just had my "our final response is you are not getting any money" letter so i am now about to start court proceedings.

 

Could anyone who has done this, please give me some advice.

 

e.g. on the Moneyclaim site, what address goes in for the address of the person i am claiming against? Is it the same person who i have been receiving letters from from Lloyds?

Also, how much does the claim cost. I need to know before i fill out the claim to make sure (ironically) i have enough in the bank to cover it (wouldn't want to go overdrawn now would i?)

 

Any other advice on what to put in the claim or any advice on what lies ahead would be gratefully received.

 

Thanks a lot,

Mollymoo

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Hi all,

 

I am a little way behind some people as i have just had my "our final response is you are not getting any money" letter so i am now about to start court proceedings.

 

Could anyone who has done this, please give me some advice.

 

e.g. on the Moneyclaim site, what address goes in for the address of the person i am claiming against? Is it the same person who i have been receiving letters from from Lloyds?

Also, how much does the claim cost. I need to know before i fill out the claim to make sure (ironically) i have enough in the bank to cover it (wouldn't want to go overdrawn now would i?)

 

Any other advice on what to put in the claim or any advice on what lies ahead would be gratefully received.

 

Thanks a lot,

Mollymoo

 

 

Hi first of all you are claiming against Lioyds Tsb plc

You can use the address they give on their last letters to you.

 

The cost of the fee depends on how much you want to claim (the total)

if you put the figures in the boxes and press calculate it does it all for you.

You can save the application before proceeding to payment so you have lots of stages wherby you can check before payment is taken

 

go for it

 

Good luck

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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On the Moneyclaim form, is there a template for the "particulars of the claim" section? or is it just your claim info?

Do i break it down into each individual overdraft excess fee and interest or do i just say that i have been charged xxxx amount of money??

 

Also on the costs page it mentions solicitors costs? why is this?

 

any help would be most welcome.

 

Thanks all,

Mollymoo

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On the Moneyclaim form, is there a template for the "particulars of the claim" section? or is it just your claim info?

Do i break it down into each individual overdraft excess fee and interest or do i just say that i have been charged xxxx amount of money??

 

Also on the costs page it mentions solicitors costs? why is this?

 

any help would be most welcome.

 

Thanks all,

Mollymoo

 

For your first question..........just the bank name and address

 

here is an idea for your claim particulars fill in the missing bite with your own figs do the interest figs as a whole one and work out the daily rate up to filing

in solicitors costs leave blamk

for human rights tick no

 

 

 

This may need adjusting to fit

Claimant has account (A/C No) with Defendant from (Date)conducted on their standard terms and conditions. Claimant is claiming the return of (£0.00) taken by Defendant in charges over (X) years. The Defendant's charges are a disproportionate penalty and therefore unenforceable as they are contrary to common law. They are also invalid under the Unfair Contracts Terms Act 1977 s.4 and under the Unfair Terms in Consumer Contracts Regulations 1999.Para.8 and sch.2.1.e.

In the event that the charges are not a penalty they are unreasonable within the meaning of the Supply of Goods and Services Act 1982 s.15. Defendant has declined justification of charges despite repeated requests. Claimant claims interest under Sec.69 of the County Courts Act 1984 at a rate of 8% a year from(Date) to (Date) of (£0.00) and also interest at same rate up to the date of judgment or earlier payment at a daily rate of (£0.00)

  • Confused 1

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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btw claim ref is for you ie rbs penalty charges.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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yep you are right in your summary.

 

nothing else file now before 12.00.

 

soon after 10.00 in morning you may find it has been submitted

 

 

You have done well.........now just sit back and wait for the dosh

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi,

what do i put on the moneyclaim form for this question?

Does or will your claim include any issues under the Human Rights Act 1998?

 

and this one?

Do you want to reserve the right to claim interest?

spacer.gif

 

the figures i have are for overdraft excess fees, direct debit refusal fees and overdraft interest.

is this right or does the overdraft interest not count or come under another topic.

please help as i am now totally confused.

 

do i add the 8% to the claim? or is that what the "do you want to reserve the right to claim interest" question is for?

 

thanks all

mollymoo

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Hi,

what do i put on the moneyclaim form for this question?

Does or will your claim include any issues under the Human Rights Act 1998?

 

NO

 

 

and this one?

Do you want to reserve the right to claim interest?

spacer.gif

 

YES

 

the figures i have are for overdraft excess fees, direct debit refusal fees and overdraft interest.

is this right or does the overdraft interest not count or come under another topic.

please help as i am now totally confused.

 

It should be in your calculation, but with it being so complex, many / most do not bother.

 

do i add the 8% to the claim? or is that what the "do you want to reserve the right to claim interest" question is for?

 

thanks all

mollymoo

 

ADD the 8% which your calculation was on the 3rd Aug 2006, at £2470, The interest question comes into play on the Full amount you are claiming for, after the form has been submitted

 

Hope this helps

Regards

Sophie

 

Thank you

 

Please Note

Advice & opinions of Sophie-Jane are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts

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Sorry should of been a bit clearer

 

Your Claim with Interest at 8% is £2470 ???

 

So your Claim is for £2470 with the Right to Claim interest

 

So Claim is £2470

 

Tick box "Right to claim Interest"

 

Hope this clears it up for you

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Regards

Sophie

 

Thank you

 

Please Note

Advice & opinions of Sophie-Jane are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts

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Have you worked out the Daily rate for the particulars of the claim

 

The way I worked this out, on the speadsheet, I entered the Full amount say £2470 as a charge / offence and then put in yesterdays date, which gave me the daily interest £ per day

Regards

Sophie

 

Thank you

 

Please Note

Advice & opinions of Sophie-Jane are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts

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it's my fault.

my claim is for £2470 (this is for DD refusals, O/D excess fees and O/D interest combined).

so do i add on another 8% of this?

and if so, in the "particulars of the claim" section, what do i put for this 8%?

is it interest that i would have got on my £2470 had it not been taken from me??

 

Cheers

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it's my fault.

my claim is for £2470 (this is for DD refusals, O/D excess fees and O/D interest combined).

so do i add on another 8% of this?

and if so, in the "particulars of the claim" section, what do i put for this 8%?

is it interest that i would have got on my £2470 had it not been taken from me?? Cheers

 

Ok, Right add the 8% interest onto the £2470, the figure will be on the Speadsheet you used to calculate how much had been charged.

 

do not just add 8%, as this will not be correct, as the initial 8% is date specific per each and every charge

 

Once you have the Full Total with the 8%, then that would be your Claim amount.

 

and then also tick the "Right to Claim interest"

Regards

Sophie

 

Thank you

 

Please Note

Advice & opinions of Sophie-Jane are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts

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Regards

Sophie

 

Thank you

 

Please Note

Advice & opinions of Sophie-Jane are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts

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Molly Moo I've just done my spead sheet and I'm oh so bad at maths believe me.........it did take me a while as I'm dyslexic too so I had to use a ruler to keep track of what I was copying but if you download the speadsheet out of the library and then fill in your own details, you'll manage it beleive me..when you're doing it the 8% interest will add on automatically for you, don't panick hun, if I can manage it with all my mania going on right now, you'll do it ok love

 

freebird x

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

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no, no, don't panick,

1st row is the name of the charge

2nd row is the amount

3rd row is the date incurred

4th row days since offence

5th row 8%interest

 

 

just click in the first row and enter your first charge from your statement or own list and so on.

 

freebird......p.s. I'm not giving up now so you're not........!!!!!we owe it to ourselves and everyone struggling against the banks..to keep on going till the end..come on chuck, everyone on here will help you...

 

freebird x

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

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NO DO not Give up

 

If you would like, send me your List of Charges, with dates and amounts, and I will do it for you

 

It will be tomorrow before I can get around to doing it, as i'm off to Hospital soon to see my dad

 

Email me

[email protected]

 

and i will send it you back complete, with how much you need to claim for

Regards

Sophie

 

Thank you

 

Please Note

Advice & opinions of Sophie-Jane are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts

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thank you both - and everyone else - for your encouragement.

i will fight to the end!!

thanks Sophie-Jane but i can't let you do that.

(although if i am still struggling after a day or so then i will let you) lol

thanks freebird.

they will not beat me.

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thank you both - and everyone else - for your encouragement.

i will fight to the end!!

thanks Sophie-Jane but i can't let you do that.

(although if i am still struggling after a day or so then i will let you) lol

thanks freebird.

they will not beat me.

 

No worries, but do not leave it too long, as I am outta here next Sat, putting me in hospital for a couple of weeks, oh well, I'll feel better when I get out

Regards

Sophie

 

Thank you

 

Please Note

Advice & opinions of Sophie-Jane are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts

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