Jump to content


  • Tweets

  • Posts

    • Hello, firstly thank you for reading this. I know no one wants a long winded back story. So I’ll be breif. I entered a local store to buy some paint (which I did pay for) I am honestly not a bad person or a theif.   Didn’t have a basket or trolly as was on my lunch break. Whilst picking up the three tubs of paint placed some masking tape in my pocket (it was hanging out of so I had every intention to pay) just didn’t have a hand free. Paid for my goods (forgot about the £4.39 masking tape) I’ve got so much going on and im not well at all (like I say no one cares I get that) also have autism so wasn’t thinking particularly like others do maybe (who knows my minds going around and around) I left the store after paying, was pulled back in by security. Asked for the tape which I gave immediately  shook up. Gave them my ID and details. I was given some paper and told to expect a large fine in the post for their time and the tape and sent on my way. my questions are: I hardly ever go out without support so the ban I guess I can’t go there now for anything (their loss) - ok but is my photo going to be all over with my name? how much am I expecting in the post as a fine? I have sent them cash in the post recorded signed for delivery to arrive tomorrow (incident happened today) for my error. Their Address was on the bit of paper. i have read two posts on this page but they were from many many years ago so I hoped for updated advise please? 
    • V important you read lots of BMW threads too !  
    • So should I send them a new SAR and put my date of birth on it? Or do I need to send them some proof? Driving license? 
    • Thanks so much for your help!! I've emailed them, and when they reply saying they can't do it I'll reply and state my rights. I'm so glad I found this forum, and will read all of the posts I can find and help guides available for the future. Really can't thank you enough.
    • utter BS, doesn't matter you signed it. pers i'd be writing as per the other threads here rejecting the car as not as described under CRA etc and be done with it. as its a debit card you could also do a full chargeback within 120 days to your bank and simply dump the car back to BMW. 100's of like threads to read here. get your ducks inline. make sure you know what you are doing and off you go. dont take any BS from BMW, no matter what you sign it does NOT remove your consumer rights. p'haps it might be on the off chance you are a good manager , a quick phonecall tomorrow saying you dont want it because (no bla bla fitted) it might be resolved in 5 mins..i will guess to date you not tried
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

ACS:Law copyright file sharing claims, Gallant Macmillan - and probably some others along the way...


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4933 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 4.6k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

They are about as threatening & worrying as a new born puppy :rolleyes:

Anyone can put anything down on a letter like this & people being the way they are in modern Britain will instantly have a fear of it etc...

I honestly have not had 1 of these letters yet...but im praying that i do receive 1 as they will have threatened the wrong person with me & will know about it ;)

Link to post
Share on other sites

Is there a template for such a thing ?

Apologies for the novice questions...

 

Thanks

 

....................I did not download and did not make available for upload your clients work “Two Worlds” via my Internet connection, nor did I authorise anyone else to do so.

 

I deny any breach of the CDPA 1988 sections 16(1)(d) and 20 of the act.

 

I have never possessed a copy of the work in any form, nor have I distributed it, or authorised anyone else to distribute it using my internet connection.

 

Any proceedings that you may choose to take will be fully and vigorously defended, please inform your client that if they wish to pursue this matter, I will seek to recover all my costs to the maximum permitted by the Civil Procedure Rules.

Link to post
Share on other sites

Hi, I'm new to all this but have been reading these posts with great interest as I too have received a letter about Scooter. I previously posted this in a different thread but have now put it into this one. I have been in touch with my ISP and they said that ACS Law had been in touch with them and they had confirmed that I'm a broadband customer with them, no other information. The guy from my ISP provider said that the company works on behalf of the government and I need to take this up with them as they can't help me with anything else. I have no idea what to do next to be honest. The legal advice I obtained wasn't very useful and they've basically told me that it would be more costly to me getting a solicitor to work on behalf of me than to pay the £500! Any advice would be greatly received.

Link to post
Share on other sites

Well 1st off, dont pay them.

 

They have dished out around 6000 of these letters and as far as I am aware have yet to take anyone to court, probably because they would really struggle if they did.

 

There is a template letter, (coincidently in the post before yours), adapt and sent them that.

 

David

Link to post
Share on other sites

There seems to be some doubt as to whether ISPs will make or have made available peoples addresses. As I received a letter yesterday I contacted customers services at BT and was told that they had definately not disclosed my details. However, today I contacted another department and was told that ISPs were directed by the high court to disclose the information and that it was very likely that my details has been disclosed.

It would seem that customer services staff are completely in the dark about this matter and genuinely think that address disclosure can only happen at the request of the police.

 

In order to obtain further information about the disclosure of your details, BT internet customers should write to:

 

BT Specialist Litigation dept

BT Centre

PPA6.A

81 Newgate Street

London

EC1A 7AJ

Link to post
Share on other sites

Hi all I am very new to these forums - but I too have recieved a letter from ACS:LAW claiming coyright infringment for downloading an album by Scooter!!! Never have & never will!!! Like many others I dropped a log when I first read they wanted £500 to settle or go to court. I've been panicing about how I would pay this etc. but have spent some time doing my homework and it is forums like this that really help. To the person that said they may ask if they can pay in installments - don't and don't offer to pay squat! There is a very useful website www.digitalspy.co.uk/forums/showthread.php?t=1028774

 

Use this site it is extremely useful - it details the letter of denial and gives you a template to use. I am not technically minded and was told they have computer forensic evidence and an IP address along with details they obtained from BT to prove it was me. I contacted BT who stated not only had they never had a request for this information bt nor would they EVER provide such information as it is a clear breach of The Data Protection act!!! So they are falsifying information by claiming your internet provider had given them the details! I have also contcted trading standards who were very interested, but their advice is DO respond to these letters and DO DENY - USE THE LOD TEMPLATED from the above web page. They have logged my comlaint. I have also spoken to the police - they stated that for any misuse of internet/downloading/copying/file sharing - it will be YOUR INTERNET PROVIDOR knocking at your door not an individuals solicitor!! I also confirmed this with BT. It baffles me that these solicitors are still able to hold legitimate residence and act in this manner. I will not be paying - there is so much information out there on ACS:LAW - read around and don;t be rushed into paying for anything - thats what they want you to do. They are on Watchdog, Which? magazine, BBC, BBC radio 4. If they get 15-40% of their targets paying because they are frightened of court then they earn 1/4 million quid straight off. I have only just passed through the frightened phase, but with support from sources i'm in the let em prove it phase as I have not downloaded the 'accused file'!! And they can't prove it at all and they know it! Last piece of interesting info - it would take someone who knows what they are doing less than 30 seconds to gain access to your 'SECURE' wireless internet account. Sorry to have rambles but really hope this is useful!! These people are **** who are effectivly blackmailers & fraudsters

 

Thanks

Link to post
Share on other sites

"I contacted BT who stated not only had they never had a request for this information bt nor would they EVER provide such information as it is a clear breach of The Data Protection act!!! "

 

BT customer services will tell you this because that is what they think but actually their legal department will tell you a different story. Your details will have been released and the data protection act is no protection against a high court order. How else do you think your address and the addresses of all the other thousands of users were obtained?

Link to post
Share on other sites

"I contacted BT who stated not only had they never had a request for this information bt nor would they EVER provide such information as it is a clear breach of The Data Protection act!!! "

 

BT customer services will tell you this because that is what they think but actually their legal department will tell you a different story. Your details will have been released and the data protection act is no protection against a high court order. How else do you think your address and the addresses of all the other thousands of users were obtained?

 

If you go back to the beginning of this thread youll see that Virgin Media said a similar story, ..i.e..they didnt release info, or, its a [problem], ignore it...The truth is that all the ISP's involved DID release the name and addresses required BUT alas some of the call center staff are clueless about all this.

 

Andy

Link to post
Share on other sites

When I first contacted my ISP (as suggested by a solicitor) they told me that they would never release any information on me. The guy I spoke to said he would double check and contact me the next day, which he did. He then told me that they had been approached and had confirmed that I was a broadband customer of theirs. He said that ACS: Law work on behalf of the government and my ISP could no longer help me in any way and to deal with ACS: Law directly.

 

My concern is because this supposedly happened over a year ago and I have no idea if this was dowloaded or not. If I protest my innocence but then its found that it was downloaded, what happens then? I have been speaking to various solicitors and all have suggested paying it off now before it could get any worse or incur further costs.

 

Has anyone ignored the first letter and if so, what happens next? Has anyone got a reply to their first letter of denial? Has anyone actually downloaded this and done anything?

Link to post
Share on other sites

When I first contacted my ISP (as suggested by a solicitor) they told me that they would never release any information on me. The guy I spoke to said he would double check and contact me the next day, which he did. He then told me that they had been approached and had confirmed that I was a broadband customer of theirs. He said that ACS: Law work on behalf of the government and my ISP could no longer help me in any way and to deal with ACS: Law directly.

 

My concern is because this supposedly happened over a year ago and I have no idea if this was dowloaded or not. If I protest my innocence but then its found that it was downloaded, what happens then? I have been speaking to various solicitors and all have suggested paying it off now before it could get any worse or incur further costs.

 

Has anyone ignored the first letter and if so, what happens next? Has anyone got a reply to their first letter of denial? Has anyone actually downloaded this and done anything?

 

Well my matey, i appreciate that it was a year ago, but either you have done it or you have not. if i have not then i wont pay a penny to these greedy bullies simply because it may not go away and possibly they may come back with another infringement letter for something else. I rather spend that money to pay my own solicitor for my defense and if i have not done it then sue them for my suffering with all my cost. If you have a solicitor experienced in IP law then i dont think they will take you to court(although its possible) because it will not be cost effective for them.

Edited by pridewat
Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4933 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...