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jan v first direct


jantay10
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my husband and I both sent letters at the same time requesting the refund of charges into our separate accounts. I recieved a no letter my husband received a letter with an offer to refund in full? Why can they pay one off and not the other?????:| they have since refused to budge in their ideas as a result i have have now filled the N1 court claim and lets see what happens - fingers crossed

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