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    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
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    • Hi everyone, Apologies for bringing up the same topic regarding these individuals. I wish I had found this forum earlier, as I've seen very similar cases. However, I need your help in figuring out what to do next because we've involved our partners/resellers. I work as an IT Manager in a company outside of the UK. We acquired a license from a certified reseller (along with a support agreement) and also obtained training sessions from them. The issue arose when we needed to register two people for the training sessions, so we used an external laptop for the second user to keep up with the sessions for only a month. During this period, the laptop was solely used for the training sessions. After two weeks, my boss forwarded an email to me from Ms Vinces, stating that we are using illicit software from SolidWorks. Since this has never happened to me or anyone we know, I went into panic mode and had a meeting with her. During the meeting, we explained that we were using an external laptop solely for the training sessions and that the laptop had not been used within the company since her email. She informed us that for such cases, there are demos and special licenses (though our reseller did not mention these types of licenses when we made our initial purchase). She then mentioned that we had utilized products worth approximately €25k and presented us with two options: either pay the agreed value or acquire SolidWorks products. We expressed that the cost was too high, and our business couldn't support such expenses. I assured her that we would discuss the matter with the company board and get back to her. After the meeting, we contacted the company reseller from whom we purchased the license, explained the situation, and mentioned the use of an external laptop. They said they would speak to Maria and help mediate the situation. We hoped to significantly reduce the cost, perhaps to that of a 1-year professional license. Unfortunately, we were mistaken. The reseller mediated a value €2k less than what Maria had suggested (essentially, we would need to acquire two professional lifetime licenses and two years of support for a total of €23k). This amount is still beyond our means, but they insisted that the price was non-negotiable and wouldn't be reduced any further. The entire situation feels odd because she never provided us with addresses or other evidence (which I should have requested), and she's pressuring us to resolve the matter by the end of the month, with payment to be made through the reseller. This makes me feel as though the reseller is taking advantage of the situation to profit from it. Currently, we're trying to buy some time. We plan to meet with the reseller next week but are uncertain about how to proceed with them or whether we should respond to the mediator.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Finance U Ltd Car Repossession letter received **Round 1 WON... Ding, ding... Round 2 now on**


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Im sorry I didnt quite understand your post, I am being persued for the full amount £6820 not for the sum on the Jan 2008 default notice £653, I need help filling in the defence

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Nowayjose

Sitdown And Relax And Ill Try And Explain

 

They Have Terminated The Account By Sending You A Flawed Default Notice

 

Now You Were Very Good In Not Telling Them This, Now A Court Claim Has Started, Its Game Over

 

All They Are Entitled To Are The Arrears Up To The Default Notice,

The Remaning Balance Can Now Be Classed As A Gift Being They Have Terminated The Agreement

 

Pay The Arrears, No Ccj Recorded And No More Debt

 

Honest, Gospel I Know It Sound To Good To Be True But No Bovine Excrament

 

Ill Do A DefEnce, I Take It Its Mcol To Acknowledge Service

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They Cant Terminate An Account With Out First Sending A Default Notice

That Gives 14 Days To Rectify

 

The Beauty Of This Is It Goes In Your Defence And They Have To Reply To Your Comment

 

Me Thinks They Will Be Withdrawing The Summons

 

 

Ime Sure Pt

Surfacegent

Jonchris

 

They Will No Doubt Comment And Confirm

 

Pay The Default Ammount And You Have Won

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Ok Postggji, its a bit hard to get my head around it, like Janmal says it sounds too good to be true;)

You say I need to pay £653 - after the default notice was issued I managed to get the arrears down to £126 will this make any difference.. also in my defence is it relevant to mention they took the car without a termination notice and nothing was signed when they took the car?? what do you think??

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Also should it come to court remind it of their obligations to you the LiP consumer

State liability

 

 

The European Court of Justice (ECJ) has developed a general principle of state responsibility for non-compliance with EC law. State liability derives from the fact that EU Member States are responsible for the creation and above all for the implementation and enforcement of EC law. Enforcement of state liability for violations of rights granted to individuals by EC law, including in the fields of employment and industrial relations, is carried out through the national courts of the Member States.

Many EU rights, particularly those in the many directives in the fields of employment and industrial relations, are enforced through the doctrine of direct effect of directives: the state and emanations of the state are liable, even where responsibility for the non-implementation of the EC directive lies with other organs of the State. The impact of directives remains limited, however, by the insistence of the ECJ on the exclusively vertical responsibility of the state (vertical direct effect) which prevents enforcement of directives against private individuals (horizontal direct effect) even where EC law imposes responsibilities on these persons.

The ‘useful effect’ (from the French effet utile) rationale for direct effect requires a remedy where private individuals fail to respect provisions of EC law. To circumvent the limitations of the doctrine of horizontal direct effect, the ECJ developed a general principle of state responsibility for compliance with EC law. This doctrine was created by a case in the field of employment rights: Andrea Francovich and Others v. Italian Republic, Joined Cases C-6/90 and C-9/90, [1991] ECR I-5357, and the resulting principle of state liability is called the Francovich principle.

The elements of liability, which comprise the Francovich principle, that emerged from the decision of the ECJ include: (i) a breach of EC law; (ii) attributable to the Member State; (iii), which causes damage to an individual. If these elements are established, compensation may be claimed in a legal action before a national court.

The principle of state liability was said to be also explicit in Article 10 EC. It relies on a basic principle of the EU legal order: that national courts must protect the rights conferred by EC law on individuals, including enforcement of these rights where the state is responsible.

The breach of EC law in the Francovich case itself was a violation of the EC directive by reason of the national legislator failing to act to implement it. However, total failure to implement a directive is only one type of violation of EC law. Implementation of a directive by a Member State may be partial or incorrect or inadequate. There are numerous decisions of the European Court upholding complaints against Member States for faulty implementation of a directive.

The Member State remains responsible even when it has entrusted ‘management and labour, at their joint request, with the implementation of directives adopted pursuant to paragraphs 2 and 3’, according to article 137(3) EC. In this case, the Member State must ensure that ‘management and labour have introduced the necessary measures by agreement’ and must take ‘any measure enabling it at any time to be in a position to guarantee the results imposed by that directive’.

Violations of EC law by different organs of the state will engage liability; the state is responsible for acts of public law bodies or others to which the state has delegated the performance of its responsibilities. For example, the Court has held that failure to transpose a directive into national law within the prescribed time limit amounts of itself to a sufficiently serious breach, giving rise to state liability (Dillenkoffer and others v. Federal Republic of Germany, Cases C-178-9/94, 188-190/94 [1996]).

The principle of state responsibility has potentially far-reaching implications for the enforcement of EU labour law. If an individual has a definable interest protected by the directive, failure by the state to act to protect that interest may lead to state liability where the individual suffers damage, provided causation can be demonstrated. The directives on health and safety at work, on equal treatment of women and men, and an increasing number of directives regulating individual and collective interests of workers, are a fertile field for exploration of the scope of state liability.

See also: Francovich principle; judicial enforcement of EC law; infringements of EC law; remedies for infringements of EC law; sanctions.

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You reduced the arrears by over £500! Did they then send another DN for the lower amount of £126

 

 

No JC, the last DN issued was in JAN 2008 and they came for the car in JAN 2009

Thanks for replying the more comment the better

 

Much appreciated;)

 

NWJ

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NWJ, have a look at the court papers and stuff he issued me - could be using the same basic standard format to everyone he defaults with. at least it will give you an idea of some of the things he will state if it does end up going to court.the man is a t@@ser. saving ££ not using solicitors & getting more and more practice to perfect his art of getting ££ off people!

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Ive had a good look at your paperwork JM it was good to see the reply he sent to your defence, did you see that BEFORE you went to court, or did you only receive it after.... a bit confused I dont know how the court system works:?

 

What are you planning to do next:-|

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hi nowayjose

 

a creditor issue a county court claim

you then have 14 days to acknowledge service

you then have two weeks to put in a defence

the other side has to then produce docs as you request them under civil procedure rules

 

a court bundle is then prepared, this gives the creditor or defendant a chance to refute the allegations

 

then a trial date will be set

 

 

ALL DOCUMENTS EACH SIDE WISH TO USE IN COURT

 

MUST BE GIVEN TO EACH SIDE PRIOR TO TRIAL

 

 

ISSUING A COUNTY COURT CLAIM IS ONE THING

GOING THROUGH WITH IT IS ANOTHER

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IMG.jpg

 

 

 

I received this in my SAR request, showing all the action on the account and when they issued default notices and all the threatening text messages made to us.

 

IMG_0001.jpg

 

IMG_0002.jpg

 

 

This is the statement of account I received in the SAR request, showing default notice charges etc

 

Thanks Postggj that makes things a lot clearer, ;)

I definately think he will go through with the claim, he has done before with Janmal, now trying to get a charging order on her house..

 

Postggj....What can I do about this now, I would like to get some idea of my defence, any help appreciated, I cant do it my own, wouldnt have a clue where to start;)

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Im sorry to hear that JM, I really dont know what to say to you.... I dont think people on here realise what lowlifes F U LTD are.... the text messages were meant to scare us into contacting them, saying things like they are coming to get the car today if you dont phone us asap, to threats of reporting the car as stolen to the police if we dont contact them, even though there was an agreement set up on the account.... there are only text messages showing on the daily diary, but we also had endless messages left on our house answerphone, where anyone could listen to, saying that they are coming to get the car.... and to phone them to discuss the arrears on the car finance.... I used to feel sick with worry, I would offer to pay them my child benefit just to keep the car...

 

Im so angry, I dont want them to win this, but unless I am confident I have a good defence, I feel like filling out the expenditure form and admitting the debt, I feel so helpless at the mo:(

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Hi NWJ Try not to worry too much I'm sure you'll get the help that you need. They sound like right ********* and deserve everything that is coming to them. (Yes I know it is easier to give than receive that advice)

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NWJ

stand strong and we will all support you :)

dont let these losers win anymore - it is extremly daunting to go to court etc, but it is possible, the judge will make more than enough allowance for your nerves and inexperience, and will support you too by not allowing them to walk over you in there. you will also have everything explained easily, and helped along so to speak :)

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Right I really want to crack on with this now.... On the Acknowledgement of Service, which box do I tick???? 1. I intend to defend all of this claim.... 2. I intend to defend part of this claim or 3. I intend to contest jurisdiction ????

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