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    • So if I've understood correctly, you had a meeting with a company who employ PPM to manage their car park, but PPM gave you a ticket and the company refuse to get it cancelled.  Eh???!!! You are being somewhat secretive with the details and it would help us to give correct advice if you would be crystal clear about the story.  Who did you have the meeting with?  What is their address?  Why do you think it was them who called in PPM?  Were you informed about the matter of the permit by this company?  Etc.
    • What a disgraceful shirking of responsibility.  Par for the course though I'm afraid with Iceland. You could get nasty and send them a version of the below (you know the local area so change what needs to be changed). Unfortunately the people who are replying are having to comply with the company policy which is being foisted on them - which is not to cancel tickets. But you might as well send the mail and try.   Dear Cissy, thank you for today's mail. Of course you are "able" to cancel the charge, you simply contact Excel and tell them to cancel the charge. I will wait for exactly 24 hours and then contact the local newspaper XXXXX and the local radio station XXXXX about Iceland's disgraceful disability discrimination.  Nothing much happens in Gravesend so I'm sure both will be happy to do a piece which will generate terrible publicity for your store and drive away customers, which is exactly what you deserve. Yours, XXXXX 
    • You are absolutely right to be cautious. It would be helpful if you will be prepared to send me a private message containing details of the outlet and the address et cetera. It might help me to get things more into perspective. So I understand that you had a business selling your husband's photographs. You were unable to continue your direct involvement and so you made an arrangement with a manager who you trusted to carry on the business for you while you were recovering elsewhere in the country. Is this correct? This manager has possession of all the files of your husband's photographs. Is this correct? Do you have any copies of the files? You made a reference to having a Co-op. Does that mean that you are running a Co-op supermarket or groceries outlet? I don't quite understand here. In terms of the possibility of continuing the arrangement with this manager – my own view is that you need to bring the arrangement to an end and I don't see how you could trust them. As far as I can see you are asking about two issues. Making sure that the files in the manager's position are destroyed so that you regain control of the photographs. Obtaining some damages for the loss of revenue. How many photographs do you believe are in his possession? What you estimate is your loss of revenue so far – probably calculated on your average revenue over, say, the five years before you stopped your involvement in the business? You are talking here not only about a breach of contract. You are talking also about breach of copyright and frankly you're also talking about deliberate copyright infringement – which is a criminal offence. Also fraud. Additionally, if you begin the dispute with this person, I would say that they will probably leave immediately. Have you got somebody else to run the business or would that be the moment that the whole thing collapses? If it is the latter, then this is something else that you need to prepare – somebody to take over as seamlessly as possible   Also, do you know the address of this person – and do they own their own home or any other assets?  
    • Just as i thought (from above post) : i just hope this is not the normal customer service that say they cant do anything and that you have to appeal to excel parking 🙄 this is the response my friend has received today - totally ignoring the subject which was: 'victim of disability discrimination on the part of your agents' does anyone have any ideas to reply with please?     Thank you for your response.   I would like to apologise for the error in the previous email; our CEO, Tarsem Dhaliwal had received your email and tasked ourselves in the Executive Resolution Team with looking into this.   We have raised this with our internal property department who have more information on parking charges and any appeals, we can see that you had appealed the PCN with excel which was rejected, you then appealed the PCN with IAS which was also rejected.   Because of this, we would not be able to cancel or refund the charge.    I understand this may not be the outcome you had hoped for, I am sorry for any inconvenience caused.   Kind regards, Cissy
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Finance U Ltd Car Repossession letter received **Round 1 WON... Ding, ding... Round 2 now on**


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Dear Sir,

 

Re: (Claimant's name) v (Your name) Case No:

CPR 31.14 Request

 

On (date) I received the Claim Form in this case issued by you out of the (Name) County Court.

 

I confirm having returned my acknowledgement of service to the court in which I indicate my intention to contest all of your claim.

 

[Prior to the issue of proceedings I had delivered a request for the production of the agreement mentioned in the Claim Form and on which you rely. That request was ignored][delete if no such request was delivered]

 

Please treat this letter as my request made under CPR 31.14 for the disclosure and the production of a verified and legible copy of [each of the following / the] document(s) mentioned in your Particulars of Claim:

 

1 the agreement. You will appreciate that in an ordinary case and by reason of the provisions of CPR PD 16 para 7.3, where a claim is based upon a written agreement, a copy of the contract or documents constituting the agreement should be attached to or served with the particulars of claim and the original(s) should be available at the hearing. Further, that any general conditions incorporated in the contract should also be attached.

 

2 the assignment*

 

3 the default notice*

 

4 the termination notice*

 

5 [any other documents mentioned in the Particulars of Claim]*

 

* delete if not mentioned in the Particulars of claim.

 

[Although your claim is for a sum which is not more than £5,000.00 and will in all likelihood be allocated to the small claims track for determination upon my delivering a defence, at this moment in time I have not delivered my defence and the case has not been allocated to a track. In consequence the provisions of CPR 27(2) are of no effect and you should not seek to avoid compliance with your CPR 31 duties by claiming otherwise]#

 

# delete if claim for a sum exceeding £5,000.00

 

You should ensure compliance with your CPR 31 duties and ensure that the document(s) I have requested are copied to and received by me within 7 days of receiving this letter. Your CPR 31 duties extend to making a reasonable and proportionate search for the originals of the documents I have requested, the better for you to be able to verify the document's authenticity and to provide me with a legible copy. Further, where I have requested a copy of a document, the original of which is now in the possession of another person, you will have a right to possession of that document if you have mentioned it in your case. You must take immediate steps to recover and preserve it for the purpose of this case.

 

Where I have mentioned a document and there is in your possession more than one version of that same document owing to a modification, obliteration or other marking or feature, each version will be a separate document and you must provide a copy of each version of it to me. Your obligations extend to making a reasonable and proportionate search for any version(s) to include an obligation to recover and preserve such version(s) which are now in the possession of a third party.

 

In accordance with CPR 31.15© I undertake to be responsible for your reasonable copying costs incurred in complying with this CPR 31.14 request.

 

If you require more time in which to comply with this request you must tell me in writing. You must tell me before the time for compliance with this request has expired. In telling me you require more time you must tell me what steps you have taken and propose to take in order to comply with this request and also state a date by when you will comply with this request. In addition your statement must be accompanied with a statement that you agree to an extension of the time for me to file my defence. Your extension of time must be not less than 14 days from the date when you say you will have complied with my request and you must state the new date for filing my defence.

 

If you are unable to comply with this request and believe that you will never be able to comply with this request you must tell me in writing.

 

Please note that if you should fail to comply with this request, fail to request more time or fail to agree to an extension of time for the filing of my defence, I will make an application to the court for an order that the proceedings be struck out or stayed for non-compliance and a summary costs order.

 

I do hope this will not be necessary and look forward to hearing from you.

 

yours faithfully

 

 

Send this letter by recorded delivery

 

 

this needs to go to the solicitors who did the claim

 

wait for the go ahead so i can edit it a bit

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Ok thanks Postggj, its a N1 form.... So I take it I dont have to fill in the income and expenditure form in the pack....there is also a part of the form called Defence and Counterclaim (specified amount) and a space to enter the defence... what do I put here???

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remind me again when you received the claim form

 

you can leave that blank because as soon as the claim has been acknowledged, the defence can be sent later

 

you cant do a defence yet as you are waiting on docs ref your cpr request

 

you dont need the income and exp

 

its just getting the claim acknowledged for now

 

this one, return to your local court by hand or send special d

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Postggj... a couple of things.... attached to the claim form is the the Sales Invoice , The credit agreement, the Bill of sale agreement, the Delivery receipt and Authorisation to effect payment document,and the LBA for the sum of £6820 ... also we never received a Termination Notice and the name of the Claimants solicitor is marked N/A so he is defending himself, also it was financed by an 'In house' finance company and has never been passed to a DCA so no NOA???

 

Sorry for all the questions:?

 

The issue date is the 17 June and the date of issue is 22 June

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ok so he is on the ball

 

its unusual for those docs to be given this early

 

you need to send the cpr request for the termination notice

 

hang fire sending that for the moment, single brain cell in gear

 

just get the claim acknowledged to begin with as thats most important, then a further 2 weeks for the defence

 

just thinking what else to put in the cpr

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So I ask for the default notice and the termination notice only what about the assignment?? And when ready do I send it to the claimant?? Another thing there has been 2 claim forms one for myself and one for my OH both identical, is this right???

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not sure there being two claim forms for the same amount

boy must they hate you

ill wait for some feed back on that and is not important at the moment

 

yes the cpr request goes to the claiment as no solicitors involved

 

but wait till monday

need the weekend on that one

 

the most important thimg is getting the claim acknowledged now

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Ok I ll wait, hes gonna be sooo p155ed off when he recives that letter:razz:... another question, what if he comes up with a 'made up' default notice and termination notice even though its not in my SAR ??? can it be proved?? Possibly could prove the fact I havent been charged on my summary of charges for a default notice since 31/7/07 and the last default notice listed on the daily diary was on 15/6/07

Edited by nowayjose
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no probs

 

we will demand the computer screen shots which are date stamped

 

we will use the default notice allready posted

he cant issue a second

 

if he tries to deceive we will demand track and trace records

 

its down to him. not you to show when documents are served

 

he is going noware with this

 

that i can assure you off

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Sent the Acknowledgement to the court recorded delivery this afternoon, looking forward to sending the CPR letter now.. seemed to have noticed a few watchers too:rolleyes:

Edited by nowayjose
spelling
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Hi Postggj, no not yet, wasnt sure if the letter you gave me needed a bit of tweaking, because he already supplied some of the information in his POC, do I just ask for the default notice??? He already attached the credit agreement and bill of sale....

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Ok thank for that, just want to get it right ;)

 

There was no PPI or any other insurance on the account.

 

Do you suggest I send one CPR in my name and one in my OH name and do I sign the letter

 

NWJ -x-

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Send In Your Name

 

Makes No Difference

 

Print, Dont Sign

 

 

Remember

 

Dont Mention About The Crap Default Notice

Let Him Think Its In The Bag To Begin With

 

Revenge Is A Dish Best Served Cold

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