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    • You will probably get a couple more reminders followed by further demands fro unregulated debt collectors with even increasing amounts to pay. They are all designed to scare you into paying.  Don't. It's a scam site and they do not know who was driving and they know the keeper is not liable to pay the PCN. Also the shop was closed so they have no legitimate interest in keeping the car park clear. So to charge £100 is a penalty as there is no legitimate interest which means that the case would be thrown out if it went to Court.  Keep your money in your wallet and be prepared to ignore all their letters and threats. Doubtful they would go to Court since a lot more people would not pay when they heard  MET lost in Court. However they may just send you a Letter of Claim to test your resolve.  If yoy get one of those, come back to us and we will advise a snotty letter to send them.  You probably already have, but take a look through some of our past Met PCNs to see how they are doing.
    • Hello, been a while since I posted on here, really hoping for the same support an advice I received last time :-) Long, long story for us, but basically through bad choices, bad luck and bad advice ended up in an IVA in 2016. The accounts involved all defaulted, to be expected. In 2018, I got contacted by an 'independent advisor' advising me that I shouldn't be in an IVA, that it wasn't the solution for our circumstances and that they would guide us through the process of leaving the IVA and finding a better solution. I feel very stupid for taking this persons advice, and feel they prey on vulnerable people for their own financial gain (it ended with us paying our IVA monthly contribution to them)-long and short of it our IVA failed in 2018. At the same time the IVA failed we also had our shared ownership property voluntarily repossessed (to say this was an incredibly stressful time would be an understatement!) When we moved to our new (rented) property in August 2018, I was aware that creditors would start contacting us from the IVA failure. I got advice from another help website and started sending off SARs and CCAs request letters. I was advised not to bury my head and update our address etc and tackle each company as they came along. Initially there was quite a lot of correspondence, and I still get a daily missed call from PRA group (and the occasional letter from them), but not much else. However, yesterday i had a letter through from Lowell (and one from Capital One) advising that they had bought my debt and would like to speak with me regarding the account. There will be several.of these through our door i suspect, as we did have several accounts with Capital One. Capital One have written to us with regular statements over the last 5 years, and my last communication with them was to advise of of our new address (June 2019), I also note that all of these accounts received a small payment in Jan2019 (i'm assuming the funds from the failed IVA pot). Really sorry for the long long post, but just thought id give (some of) the background for context.... I guess my question at the moment is.....how do I respond to Lowell...do I wait for the inevitable other letters to arrive then deal with them all together or individually...? Do I send them a CCA?  Many thanks
    • hi all just got the reminder letter, I have attached it and also the 2nd side of the original 1st pcn (i just saw the edit above) Look forward to your advice Thanks   PCN final reminder.pdf pcn original side 2.pdf
    • The airline said it was offering to pay $10,000 to those who sustained minor injuries.View the full article
    • The Senate Finance Committee wants answers from BMW over its use of banned Chinese components by 21 June.View the full article
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Broken product. What are my rights.


joulin
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Finally I bought myself a telescope via the internet. The Skywatcher Skymax127 Synscan Goto. The scope is excellent, but the tripod is worthless. After a few weeks one of the bindings broke. I contacted the Ebay seller, Photo Express Lakeland in England. They said the product is still under warrant. But instead of helping me (refund, new tripod or another solution), the only thing they did was to forward my e-mail to the dealer in England. Optical Vision.

 

That was a few weeks ago, still no response (I live in Holland). Photo Express lakeland does not answer my e-maisl anymore, Optical Vision never answered. I have also send an e-mail to the manufacturer, Skywatcher in the USA. No response...

 

What am I to do now? What are my rights

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I believe your problem is with the seller not the dealer. If you paid using paypal could you not open a dispute using the dispute resolution service?

 

As you live in holland I'm not sure what else you can do as I think you have to be resident in the UK to file a claim (but I could be wrong).

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Well, I also think my problem is with the seller. I paid using Paypal, but one has to open a dispute within 45 days. The tripod broke just after a little more than a month. And the first two weeks or so, the seller still seemed helpful. So I wasn't really thinking of opening a dispute...I contacted Paypal but they said I am too late now.

 

I don't know now what my rights still are. In one of his first mails the seller wrote that the product was still under warrant. But when I became annoyed (because the only thing he did was forwarding my mails to the manufacturer) he stopped answering me...

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Hi Joulin

I'm glad you took my advice by joining this forum

I've had a look around and found a letter you can send. It was written by Bookworm for a similar problem to yours, and I've amended it as best as I can to fit your situation.

Just fill in the parts required and send it off.

 

 

 

 

 

Dear Sir/Madam,

 

I purchased a Telescope [ make model etc] from you [name of company] on [date]. The conection to the trypod failed on [date]. On contacting you, you refered my complaint to the dealer [name] I have had no reply or contact from the dealer and you have refused to respond to several of my emails

 

I have now been made aware of my statutory rights under SOGA 1979 (as amended) and know that my contract is in fact with YOU, the retailer, and that it is YOUR responsability to repair, replace or refund this faulty Telescope. Furthermore, as the Telescope failed long before 6 months from purchase had passed, the item was deemed inherently faulty and the burden of proof lies with you should you wish to dispute this.

 

With this in mind, I expect you to arrange collection of the Telescope and sending it off for repair at no cost to myself. Failing that, I will accept a replacement or refund.

 

Yours etc...

Edited by Chris_w
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Well, what can I say? Thanks a lot for your help. I think I wil change the last part somewhat (collection of the tripod is out of the question, because I live in the Netherlands)

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