Jump to content


  • Tweets

  • Posts

    • The defendant in this case is Parcel2Go.com Limited The claimant sent a parcel using Parcel2Go Ltd as a broker and Evri as the shipper via the Defendant's service containing which contained two handmade bespoke wedding trays to a customer with  under  tracking number P2Gxxxxxxxx. The parcel was never delivered although the defendant stated that three attempts had been made to deliver the parcel.  The claimants customer waited in for four days to receive the delivery but no delivery was attempted. There was no communication with the claimants customer.  Despite many web chats and emails the parcel was not delivered and on the Parcel2Go website it stated that the customer had refused delivery. This was not true as no delivery had been attempted.  I was The Defendant informed me that the parcel was being returned to me but after waiting three weeks I was informed by the courier that the parcel was lost. I was offered compensation of £20 + shipping fee which I refused and after sending Parcel2Go a Letter of claim this was increased to £75 which I also refused. The Claimant did not purchase the Defendant's insurance policy as requiring people to pay extra for rights already guaranteed under the consumer rights act 2015 is contrary to section 57 and 72 and therefore unenforceable. The Claimant rejected the Defendant's standard compensation offer. It is clear that the defendant is responsible for the loss of the parcel as they did not act with reasonable care and skill when handling the claimants parcel, contrary to section 49 of the Consumer Rights Act 2015.   By failing to ensure the safe delivery of the Claimant's parcel the Defendant breached section 49 of the CRA 2015.   AND THE CLAIMANT CLAIMS £370.00 being the value of the lost goods £xx.xx being the price of shipping and interest pursuant to s69 cca 1984.   See what BF thinks but I think something like this is better. Remember you are suing P2G not evri.
    • I disagree with the charge and also the statements sent. Firstly I have not received any correspondence from DVLA especially a statutory notice dated 2/5/2024 or a notice 16/5/2024 voiding my licence if I had I would have responded within this timeframe. The only letter received was the single justice procedure notice dated the 29.5.2024 this was received on 4.6.2024. I also disagree with the statement that tax was dishonoured through invalid indemnity claim. I disagree that the licence be voided I purchased the vehicle in Jan 2024 from RDA car sales Pontefract with agreement to collect the car on the 28.1.2024. The garage taxed the vehicle on the 25.1.24 for eleven payments on direct debit  using my debit card on my behalf. £62.18 was the initial payment on 8.2.24  and £31 per month thereafter the second payment was 1.3.24.This would run from Jan 24 to Dec 24 and a total of £372.75, therefore the car was clearly taxed before  I took the car away After checking one of my vehicle apps  I could see the vehicle was showing as untaxed it later transpired that DVLA had cancelled my tax , without reason and I did not receive any correspondence from DVLA to state why it was cancelled or when. The original payment of £62.18 had gone through and verified by my bank Lloyds so this payment was not declined. I then set up the direct debit again straight away at my local post office branch on 15.2.2024 the first payment was £31 on 1.3.2024 and subsequent payments up to Feb 2025 with a total of £372.75 which was the same total as the original DD that was set up in Jan, Therefore I claimed the £62.18 back from my bank as an indemnity claim as this payment was from the original cancelled tax from DVLA and had been cancelled . I have checked my bank account at Lloyds and every payment since Jan 24  up to date has been taken with none rejected as follows: 8.2.24 - £62.15 1.3.24 - £31.09 2.4.24 - £31.06 1.5.24 - £31.06 3.6.23-£31.06 I have paper copies of the original DD set up conformation plus a breakdown of payments per month , and a paper copy of the second DD setup with breakdown of payments plus a receipt from the post office.I can also provide bank statements showing each payment to DVLA I also ask that my licence be reinstated due to the above  
    • You know hes had it when they call out those willing to say anything even claiming tories have reduced taxes on live tv AS Salmonella says: The Conservative Party must embrace Nigel Farage to “unite the right”, Suella Braverman has urged, following a disastrous few days for Rishi Sunak. The former home secretary told The Times there was “not much difference” between the new Reform UK leader’s policies and those of the Tories, as senior Conservatives start debating the future of the party. hers.   AND Goves replacement gets caught booking in an airbnb to claim he lives locally .. as of yesterday you can rent it yourself in late July - as he'll either be gone or claiming taxpayer funded expenses for a house Alongside pictures of himself entering a house, Mr McGuinness said Surrey Heath residents “rightly expect their MP to be a part of their community”. - So whens farage getting around to renting (and subletting) a clacton beach hut?   Gove’s replacement caught out on constituency house claim as home found on Airbnb WWW.INDEPENDENT.CO.UK Social media users quickly pointed out house Ed McGuinness had posted photos in was available to rent     As Douglas Ross says he'll stand down in scotland - if he wins a Westminster seat - such devotion.
    • I've completed a draft copy to defend and will post up here for review.  Looking over the dates and payments this all stemmed from DVLA cancelling in Feb , whereby I set up a new DD in Feb hence the overlap, why they cancelled when I paid originally in Jan I have no idea. Anyway now stuck with pending court action and a suspended licence . I am also firing off a letter to DVLa recorded disputing the licence revoke
    • Thank you both for your expert knowledge and understanding. You're fighting the good fight by standing up for people like me and others with limited knowledge of this stuff. I thank you. I know all my DVLA details are good. I recently (last year) renewed my license, and my car's V5 is current with the correct details; the same is valid for my partner. I'll continue to ignore the love letters 😂 and won't let it bother either me or my partner.  I'll revisit this post if/when I get a letter of claim.  F**k ém.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5506 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 83
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Nope!

It looks like they are now out of the picture :-)

 

I hope so. the leter also states:

as we have been unable to levy distress upon your goods it is referred back to our clients who have power to apply for a warrant of commmitmnet to prison againts you,

 

also at the top in bold it says we are in possesion of a magistraes liabality order and in absence of payment we size your goods and etc

 

will the council write to me regarding this and what happens to the outstanding arrears fromlast year ? i will of course carry on paying but do they arrange a payment plan?

Link to post
Share on other sites

will the council write to me regarding this and what happens to the outstanding arrears fromlast year ? i will of course carry on paying but do they arrange a payment plan?

 

Well as you can probably imagine, you are not flavour of the month in the bailiffs office, and the council won't be too pleased with you either :-)

 

If you clearly have assets, they might threaten you with bankruptcy, but if you haven't it's an empty threat because if you have nothing they can seize through the bankruptcy process then it will add the cost of that to the debt which they won't be able to recover.

 

If you have just been on a fabulous holiday to the Seychelles and they find out about it, then perhaps they might just be able to justify putting you in prison.

 

I would just keep on paying

Link to post
Share on other sites

big thanks to Chris006uk and everyone here for all the help and advise. i just wish i found this site a bit earlier. no doubt i will continue to seek advise as i feel i should get back some of the fees equita have charged me over the years !

 

 

 

:D

Link to post
Share on other sites

I have recevied yet another letter from equita,3 within 7 days.their latest letter is a removal notice and saying they have been instructed for removal contractors to visit my property in the next 48 hours and if i cant pay the debt in full i have to make sure some one over 18 is present at the property to witness this.

 

they have written to me 3 different replies in their last 3 letters and ignoring both my letters requesting a copy of statement of account. shall i get a citizen advice involved?

Link to post
Share on other sites

See your post number 29, where they wrote to you saying that as they hadn't been able to levy upon goods they were handing the account back to the council.

 

It's all a load of bollocks! And they are just trying to wear you down.

 

Yes, if you think CAB can help you will the letter you need to send, why not!

Although I hope I'm wrong, you may find you have more knowledge about it than them, but in any event their experience will be valuable and it's nice to have a real human to discuss it with instead of us cybermates.

Link to post
Share on other sites

I have been waiting for Equita to send me my statement of accoutns since beginig of the month, no news yet ! what is the maximum amount of time that i should wait for this info and what is the correct/legal way of obtaining this information.

Also with regards to their fees what is the maximum they can charge on each account.

Link to post
Share on other sites

I have been waiting for Equita to send me my statement of accoutns since beginig of the month, no news yet ! what is the maximum amount of time that i should wait for this info and what is the correct/legal way of obtaining this information.

 

If all else fails you could make a Subject Access Request, pay the fee, and wait 40 days. They'll know exactly what you want it for so I imagine they'll make you wait the whole 40 days.

 

They should have provided that information within 14 days, that would have been reasonable. So in your position I would write again, only this time send a copy to the council tax department, the head of revenues, your councillor and your MP.

 

Don't be afraid to ask for help from these people, this isn't a quick skirmish, it's a long campaign...

Link to post
Share on other sites

I have received a reply saying that they do not have this information and that i should request this from the council.

I think this is a ridiculous reply from them ! shall i write to then for the 3rd time or just go for the subject asscess request???

Link to post
Share on other sites

:) of course it's ridiculous..

 

But that reply cost them nothing and annoyed you.

 

You need to start writing letters and aggravating them, a campaign like I said.

It's not personal, and it can be fun!

 

The more letters you send to more people, getting them involved, the more hassle you create and the greater chance that they'll give you what you want.

Link to post
Share on other sites

:) of course it's ridiculous..

 

But that reply cost them nothing and annoyed you.

 

You need to start writing letters and aggravating them, a campaign like I said.

It's not personal, and it can be fun!

 

The more letters you send to more people, getting them involved, the more hassle you create and the greater chance that they'll give you what you want.

 

 

can i message you my reply for approval?

Link to post
Share on other sites

I have received yet another letter from Equita demanding full payment within 24 hours. it also mentions that if they do come around they will add extra charges. still waiting for their reply regarding account statement.

Link to post
Share on other sites

Guest Happy Contrails

The law: Regulation 14(2) and Regulation 45(2) of the Council Tax (Administration and Enforcement) Regulations 1992

 

£24.50 for a visit, £18.00 for a 2nd visit. Levy fee is a flat rate of £10. The law does not provide for anything called an 'enforcement fee'.

 

You can claim back any fee that is not precribed. A Form 4 complaint for overcharging you will also do the trick: http://www.hmcourts-service.gov.uk/courtfinder/forms/form4_0606.pdf

Link to post
Share on other sites

Guest Happy Contrails

Council Tax: The Court Order is called a "Liability Order" and is issued by the Magistrates Court (Criminal Offence)

 

Child Support Agency: The Court Order is a "Liability Order" issued by the Magistrates Court. (Criminal Offence)

 

I hope you are not giving out that advice in your professional capacity.

 

Having a liability order is not a criminal offence and neither is refusing to pay council tax and child support. Sections 32-36 of the Council Tax (Administration and Enforcement) Regulations 1992 and Section 33 Child Support Act 1991 deals with liability orders. There is no suspect, criminal investigation, involvement by the CPS and nobody is convicted or gets a criminal record.

 

If a debtor is committed to prison for non payment under Sections 47/40 of the above Acts he is a civil prisoner and has priviledges similar to unconvicted remand prisoners.

Link to post
Share on other sites

Faz,

 

I had exactly the same problem with Equita. I received exactly the same letter practically every week! They sent the debt back to the council.

 

I have to advise thought, if the debt is sent back to the council, all they do is send it on to another less (if that's possible)scrupulous DCA.

 

I'd pay the Council direct from now on, and let them sing for their fees!

Link to post
Share on other sites

The law: Regulation 14(2) and Regulation 45(2) of the Council Tax (Administration and Enforcement) Regulations 1992

 

£24.50 for a visit, £18.00 for a 2nd visit. Levy fee is a flat rate of £10. The law does not provide for anything called an 'enforcement fee'.

 

You can claim back any fee that is not precribed. A Form 4 complaint for overcharging you will also do the trick: http://www.hmcourts-service.gov.uk/courtfinder/forms/form4_0606.pdf

 

 

thanx. should i be filling in form 4 for the overcharging? also i have learnt that coucil costs are court fee's paid by the coucil. not sure if i can claim these back. and with regards to levy fee, i thought this is when they come in to my property? i have never signed anything or let a bailif in to my property so should i be claimmg this back as well?

Link to post
Share on other sites

If a debtor is committed to prison for non payment under Sections 47/40 of the above Acts he is a civil prisoner and has priviledges similar to unconvicted remand prisoners.

 

So you can wear your own clothes and have extra visits - oh the luxury!

Link to post
Share on other sites

please advise on the below issues before i make my complaint:

 

can i claim back council court fees? ( dont think i can)

Enforcment fee - what exactly is this? tried calling equita to find out but they cut me up

Levy fee- they have never been into my property and i have never signed anything

 

how long does this proceedure take for them to respond to the form 4 complaint?

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...