Jump to content


  • Tweets

  • Posts

    • for the sake of history, i've merged your old sadly failed charges reclaim court claim. have they ever sent you a default notice regarding this mortgage? dx  
    • I am financially at  point where I can see the light at the end of the tunnel regarding my debts. I have one remaining and I am interested to see what my options could be. I have be in contact with the Citizen’s Advice Bureau and the National Debt Helpline, but their advice has been a little more generic (but still helpful). This debt is 12 years old and is now owing around £3k. It was a bank loan and has been passed to several creditors over the years. A payment plan has always been in place and is up to date. I get statements every 6 months. There has never been a CCJ. I have been sent the letters advising of change of ownership. Following my own review of my finances, I decided to contact the current creditor to see if they have a copy of the credit agreement. I regarded this as due diligence as the debt has been sold on several times. The creditor updated me several times saying they had requested the document from the original lender. After 12 months of this they wrote to me saying they had not received it but were still waiting and would send it once received. The last letter was over 6 months ago. I then submitted a freedom of information request to the current and original creditor. The original creditor supplied one, but the current one did not include one in the pack they sent me. I went back to them to ask specifically about this as it was what I requested in my request. They replied saying the debt was sold to them as one without the credit agreement and they did not have it. They have requested it above, so I believe that means they cannot obtain it either for the FOI request. I contacted the original creditor and exercised my ‘right to be forgotten’, under the Data Protection Act, which they have complied with. I also got my up to date credit file and this debt is not showing on it with the current creditor or any others. I contacted the creditor and made them an early settlement offer. They do have an early settlement offer in place on their portal, but I was advised to try to get a reduction via negotiation. I have not heard back from them yet, but I understand through a separate upheld compliant it has or will be refused. Due to this complaint and the creditor putting the account on hold I had stopped payments, and advised them of this. To date, they have not contacted me about resuming payments since the complaint is resolved, but it has only been a few weeks. I am annoyed that they were not honest with me about not having the credit agreement, because that is not being transparent and I understood they should tell you if they do not have it.   I have two questions (but am open to anything else anyone would like to add): 1) Based on the above, does anyone think this account enforceable? I do not think it is? 2) Does anyone have any suggestions on how to proceed? I could resume payments and then settle early. If the above had not happened, I may have just done that. Thank you for any help or input anyone can provide. It is appreciated.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Exclusive Leather Sofas Cannock


Giggs1
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5332 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I was hoping for some advice. I have recently put a deposit on a sofa at ELS Cannock and came back home and did a search on the company (which I was advised by the salesman to do) only to find huge negative feedback. I am gutted I have placed the deposit and am due to put the final payment down shortly. I really don't think I want the sofa anymore after reading what a terrible feedback the company has from customers and the likely hassle I could experience. Do you know if I can pull out of paying the full amount now and get away with just loosing the deposit? I have looked at the paper I have signed and it states "This receipt forms a legal contract. Cancellations cannot be accepted and deposits not be refunded." I would be grateful for any advice or any reassurance if there is anyone out there that can give good feedback? Also is ELS in Bolton connected to the Birmingham and Cannock stores?

 

Thanks

Giggs:confused:


Link to post
Share on other sites

I am really concerned after reading all this negative feedback because this week I placed a deposit on a sofa in ELS and due to pay the balance this week. I really don't want to buy it now reading these awful reviews and certainly would not have ordered it seeing a number of negative complaints. Do you know if I can cancel my order and just loose the deposit. The paperwork says I cannot cancel the order as it is a legal contract- Do I have any legal rights? Is there anyone out there who has had satisfactory service from this company? Is this company linked to any other ELS stores other than the Birmingham and Cannock ones?

 

I would appreciate any advice

Giggs


Link to post
Share on other sites

  • 1 month later...

Wow,

 

What a stoke of luck. I've recently visited ELS in Cannock and we'd seen a 3-piece suite that suited our requirements and the price seemed good as well. I was slightly concerned about the quality of the sample in the shop as it didn't seem that well made. The sales lady and man seemed very friendly and chatty - the lady could have eaten corn on the cob through a venetion blind ! But something didn't seem quite right as he quoted - 'most of our customers like to pay in full, in cash, as they place the order. We can then give them the best deal !'

 

However, we were about to drive over a do the deal when I decided to do a quick Google and hey presto ! Looks like we managed to save ourselves a lot of grief and £2500+ as well.

 

Anyway found another leather sofa comapny in Cannock called 'Leather By Design' - what a place, freindly, knowledgable staff with true quality items for sale. All sofa made here in the UK or in Italy. All items carry a 10 year guarantee free ! Strongly recommend them !

Link to post
Share on other sites

  • 5 months later...

Hi all

 

great that we can share the information about so call companies that promise to deliver but fail once they have your money.

 

purchased a suite from ELS in Sept 2008, all ok until one day in March I noticed that the seat I was sitting on seemed to squeake when I pressed it down, I pulled the cushion out of the suite and took it to the shop for further analysis. The so called manager at the time stripped the leather covering off and unzipped the cushion, this revealed that the springs had collapsed. the manager explained that the cushion was faulty and that they would have to be replaced as the suite is under 1 year old and is covered by additional insurance. To cut a long story short

Each time iI rang the store over a 6 month period some one else would be dealing with the concern. In September after being promised that the cusions would be replaced in 2 to 3 weeks because the Italians manufacturers are on summer shut down, I wrote a letter to the manager explaining the situation. I have still not had a reply, even though I have contacted them several times.

 

Today I have spoke to them again (another person to the previous one)and they have tried to fob me off with the same story that the cushions are on order and that they will take 3-4 weeks before I see them

 

I have requested that this is confirmed in writing and should I not recieved this then I want a refund of my insurance premium and take my business elsewhere. is there any thing else that I can do to resolve this matter

 

Thanks for your help

 

Look forward to hearing from you. :x:confused:

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...