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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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LLOoyds/SCM claimform - Lloyds loan **SUMMARY JUDGEMENT DISMISSED ** BATTLE CONTINUES


Tonka99
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Tonks,

 

You've stated about the 7 day ban on selling the PPI after the initial OFT investigation... might want to bolster that with the details of the total ban on them now...

 

FSA Ban on Single Premium

 

 

In February, following on from the outcome of the Competition Commissions remedy report, FSA sent a Dear CEO letter to all firms selling single premium PPI (PPI) with Unsecured Personal Loans. The letter follows on from the voluntary decision taken by many lenders to stop selling SP PPI back in January. FSA imposed a deadline on firms; by the 29 May 2009 firms must stop selling single premium PPI.

 

S.

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  • 4 weeks later...

Perhaps a little response of thanks but no thanks I will get more if I proceed to trial might jerk them to their senses.

 

Just a thought but personally I'd like to mention the recent case of a credit card debt being quashed due to PPI in any case involving PPI now. Just quoting the parties involved should be enough.. it got enough press :-D

 

Judge quashes woman's £8,000 credit card debt in 'landmark ruling' on mis-selling of payment protection insurance | Mail Online

 

S.

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  • 2 weeks later...

5) On the 28th April the defendant requested a Subject Access Request under the Data Protection Act 1988 a receipt for the £10.00 Postal Order and Special Delivery posting have been kept.

 

6) On the 1st of May 2008 the defendant received a Default Notice dated the 24th April 2008 this also came from the claimants collection centre in Brighton the said Default Notice did not then give the defendant the clear 14 days required under the Consumer Credit Act 1974 to remedy the breech I put the claimant's to strict proof that they did indeed send the said Default Notice on the 24th April 2008.

 

7) If the termination followed on from the delivery of the Default Notice on the 1st May 2008 and which gave the defendant only 12 days to rectify any default mentioned in it, the termination of the agreement prior to the expiration of the period given to the defendant in the default notice was a termination which did not then entitle the claimant to demand earlier payment and therefore is a clear unlawful rescission of contract.

 

8)The claimant's claim also included mis-sold Loan Protection Insurance and a Counter-claim has been approved by District Judge X on 21st September 2009

 

11) By now 36 days of the 40 days allowed had lapsed from the Data Protection Act Subject Access Request to which to this day no reply has been forwarded .

 

12) On the 6th July 2008 the defendant sent a Consumer Credit Agreements 1974 Section 77 request for a true copy of the

Consumer Credit Agreement for the Loan Account. No reply has ever been received.

 

14) On the 11th August 2008 the defendant again sent a request under Section 77 of the Consumer Credit Act 1974 for a copy of the Loan Agreement and also a Data Protection Act 1988 Subject Access Request to Allied International Credit Ltd to which it was replied “Your requests have been forwarded to Lloyds Bank who as Data Controller, will provide you within the prescribed time frame together with any additional information, which they may hold .No data was ever received .

 

16) At a Summary Judgement Hearing before Deputy District Judge X at

***** County Court on the 21st July 2009 the DDJ found that the Consumer Credit Agreement did not comply with the Consumer Credit (Agreements) Regulations 1983 (SI 1983/1553) in that the prescribed

terms and the signature boxes were not contained within the four corners of the agreement and that no links could be found between the first document and the second document which the defendant signed .

 

CASE SUMMARY FOR THE MIS-SOLD LOAN PROTECTION INSURANCE

________________________________________________________________________________

10) The defendant then moved to Cornwall for the next four months until purchasing his new Business living in a touring Caravan .

 

A few possible edits, see if Andy agrees with them.

 

Well I have had enough for one day

 

:-D

 

Keep your chin up!

 

S.

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